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Remote Hospitality Technology Jobs in Indiana (NOW HIRING)

$19.50 - $25.75/hr

Although this is a fully remote role, applicants must reside within a commutable distance to ... Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do ...

Remote Hospitality Technology information

How do remote hospitality technology professionals typically collaborate with onsite staff and other team members?

Remote hospitality technology professionals frequently work with onsite staff, such as hotel managers and front desk personnel, through video calls, chat platforms, and remote access tools. Clear communication and responsiveness are key, as you may need to troubleshoot issues or provide training from a distance. Regular virtual meetings and documented procedures help ensure seamless coordination, and many teams use project management software to track tasks and progress. Building strong relationships with onsite teams is essential for success in this role.

What is the difference between Remote Hospitality Technology vs Remote Hotel Front Desk Agent?

AspectRemote Hospitality TechnologyRemote Hotel Front Desk Agent
CredentialsTechnical certifications, hospitality software knowledgeCustomer service skills, hospitality experience
Work EnvironmentRemote, tech-focused rolesRemote customer service, hospitality industry
Employer & Industry UsageHotels, resorts, hospitality tech companiesHotels, resorts, hospitality industry
Search & Comparison IntentTech roles in hospitality, remote hospitality jobsCustomer service roles in hotels, remote front desk jobs

Remote Hospitality Technology involves technical roles focused on implementing and managing hospitality software solutions remotely, requiring technical skills and certifications. In contrast, Remote Hotel Front Desk Agents handle guest inquiries and reservations remotely, emphasizing customer service skills. Both roles serve the hospitality industry but differ in skill requirements and daily tasks.

What is Remote Hospitality Technology?

Remote Hospitality Technology refers to digital tools and systems that allow hospitality businesses, such as hotels and restaurants, to manage operations, serve guests, and handle bookings from a distance. This can include cloud-based property management systems, contactless check-in/check-out solutions, online booking platforms, and mobile guest services. These technologies improve efficiency, enhance guest experiences, and enable staff to work remotely when necessary. The adoption of remote hospitality technology has grown rapidly in recent years, especially in response to changing guest expectations and health and safety concerns.

What are the key skills and qualifications needed to thrive in Remote Hospitality Technology, and why are they important?

To thrive in Remote Hospitality Technology, you need a solid understanding of hospitality operations, IT systems, and customer service principles, often supported by a degree in hospitality management or information technology. Familiarity with property management systems (PMS), cloud-based booking engines, and remote support tools is typically required, along with relevant certifications like Certified Hospitality Technology Professional (CHTP). Strong problem-solving, communication, and adaptability skills help professionals effectively address client needs and troubleshoot issues from a distance. These skills ensure seamless technology integration, high guest satisfaction, and efficient remote support in a rapidly evolving hospitality landscape.
What are the most commonly searched types of Hospitality Technology jobs in Indiana? The most popular types of Hospitality Technology jobs in Indiana are:
What are popular job titles related to Remote Hospitality Technology jobs in Indiana? For Remote Hospitality Technology jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Hospitality Technology jobs in Indiana look for? The top searched job categories for Remote Hospitality Technology jobs in Indiana are:
What cities in Indiana are hiring for Remote Hospitality Technology jobs? Cities in Indiana with the most Remote Hospitality Technology job openings:
Infographic showing various Remote Hospitality Technology job openings in Indiana as of July 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

Travel Customer Support Specialist

Kopp Travels

Indianapolis, IN โ€ข Remote

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home.

This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.

Key Responsibilities
  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms
  • Assist with travel bookings, changes, cancellations, and special requests
  • Provide accurate information about destinations, travel requirements, and agency policies
  • Follow up with clients to confirm trip details and overall satisfaction
  • Handle questions or concerns with empathy, professionalism, and strong problem-solving skills
Ideal Candidate
  • Excellent written and verbal communication skills
  • Customer service experience (travel or hospitality experience is a plus, but not required)
  • Organized, dependable, and detail-oriented
  • Comfortable using technology and learning booking platforms and systems
  • Passionate about travel and helping others create memorable experiences
What We Offer
  • 100% remote position with flexible scheduling
  • Opportunities for growth within the agency
  • Travel perks and exclusive industry discounts
  • Supportive team environment with ongoing training and guidance

If youโ€™re enthusiastic about travel and enjoy delivering exceptional client support, weโ€™d love to hear from you.
Apply today and start your journey with Kopp Travels USA.