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Remote Client Services Specialist Jobs in Indiana

Selerix

$16.25 - $21.50/hr

Client Services Specialist Department: Shared Services Reports To: Shared Services Manager Location: Any Selerix location Job Summary The Client Services Specialist is the foundational role in the ...

HMG Careers

Remote Client Sales Advocate

Elkhart, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Kokomo, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Muncie, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Anderson, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Terre Haute, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Hammond, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... client-facing role * Strong communication and problem-solving skills * Ability to stay organized ...

ForgeFit

Remote Customer Service Specialist

Fort Wayne, IN · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... client-facing role * Strong communication and problem-solving skills * Ability to stay organized ...

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How much do remote client services specialist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote client services specialist in Indiana is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $25.87 per hour, depending on experience, location, and employer.

What is a remote client services specialist?

A Remote Client Services Specialist is responsible for assisting clients with inquiries, troubleshooting issues, and providing support through various communication channels such as phone, email, or chat. They work remotely, ensuring customer satisfaction by addressing concerns and offering solutions efficiently. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Additionally, specialists may handle account management, process requests, and collaborate with internal teams to enhance the customer experience.

What are the key skills and qualifications needed to thrive as a remote client services specialist?

To thrive as a Remote Client Services Specialist, you need strong customer service skills, problem-solving abilities, and experience in client management, usually supported by a relevant degree or equivalent experience. Familiarity with CRM platforms, communication tools like Zoom or Slack, and sometimes ticketing systems is common in this role. Excellent written and verbal communication, strong organizational skills, and the ability to work independently make candidates stand out. These qualities ensure successful client relationships, efficient remote collaboration, and high levels of client satisfaction.

What are some common challenges faced by remote client services specialists and how are they addressed?

Remote Client Services Specialists often face challenges such as managing client expectations across different time zones, maintaining clear communication without in-person interaction, and juggling multiple client requests simultaneously. To address these challenges, many teams implement structured workflows, utilize collaboration and project management tools, and schedule regular check-ins with clients. Effective time management and proactive communication are key to ensuring all client needs are met promptly. Additionally, organizations frequently provide ongoing training and support networks to help remote specialists stay connected and successful in their roles.

What are popular job titles related to Remote Client Services Specialist jobs in Indiana?

For Remote Client Services Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Client Services Specialist jobs in Indiana look for?

The top searched job categories for Remote Client Services Specialist jobs in Indiana are:

What cities in Indiana are hiring for Remote Client Services Specialist jobs?

Cities in Indiana with the most Remote Client Services Specialist job openings:

Remote Client Services Specialist jobs near you
Infographic showing various Remote Client Services Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,165 per year, or $22.2 per hour.

Client Services Specialist

On-site, Remote

Selerix
See more jobs at Selerixexternal

$16.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Job Title: Client Services Specialist
Department: Shared Services
Reports To: Shared Services Manager
Location: Any Selerix location
Job Summary
The Client Services Specialist is the foundational role in the Shared Services function - responsible for executing routine, well-defined tasks that support the delivery of a seamless client experience across Selerix. This role exists to create capacity for System Configuration analysts, Client Success Managers, Data Services specialists, and others to focus on work that requires their deeper expertise.
This role is the primary entry point into the Selerix Client Success organization. Team members who excel here develop broad platform familiarity and operational discipline that prepares them to move into specialized roles across the organization over time.
Key Responsibilities
  • Complete assigned Shared Services tasks accurately and within defined SLA by following documented processes step by step, ensuring the submitting team can depend on consistent, error-free output.
  • Identify and communicate ticket ambiguity before starting work, asking clear, specific questions that resolve scope uncertainty without requiring back-and-forth escalation.
  • Escalate tasks that fall outside defined Shared Services scope promptly and with sufficient context, so the submitting team can redirect efficiently without delay.
  • Document completed work in a way that supports quality review, providing a clear record of what was done and flagging anything that appeared inconsistent or unclear in the source material.
  • Follow defined processes without shortcuts or improvisation, flagging process documentation gaps when a step doesn't match actual system behavior.
  • Build working familiarity with the Selerix platform across assigned task types, developing broad knowledge that prepares team members for specialized roles over time.
  • Participate in training for new task types as they transfer into Shared Services scope.
  • Share learnings about task types, platform behavior, and common errors with teammates.

Qualifications
  • 0-2 years of professional experience in an administrative, operations, or data entry role.
  • Experience working in a structured process environment with defined procedures and quality standards preferred.
  • Experience with benefits administration platforms or HR technology a plus but not required.
  • Strong attention to detail, with the ability to follow multi-step processes accurately and catch errors in source material.
  • Clear written communication and the ability to ask specific, useful questions when information is incomplete.
  • Comfort with technology and the ability to learn new platforms and systems quickly.
  • Familiarity with ticketing or project management systems (Monday.com, Jira, Zendesk, or similar) a plus.
  • Prior experience in a call center, shared services, or business process outsourcing environment a plus.
  • Associate's or bachelor's degree preferred, or equivalent professional experience.

Must be eligible for US employment
We offer the following benefits:
  • Medical, Dental and Vision insurance
  • 4 weeks paid time off (PTO)
  • 9 paid holidays
  • Tuition Reimbursement
  • 401K (with match)
  • Basic Life
  • Long-Term Disability

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