Bellevue, WA · Remote
$28 - $32/hr
Key Responsibilities · Provide on-site technical support for employees in WBD offices through the Tech Bar. · Deliver remote and virtual support using Bomgar/Zoom or other remote tools. · Manage ...
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Bellevue, WA · Remote
$28 - $32/hr
Key Responsibilities · Provide on-site technical support for employees in WBD offices through the Tech Bar. · Deliver remote and virtual support using Bomgar/Zoom or other remote tools. · Manage ...
Seattle, WA · Remote
$364K - $455K/yr
Skip the commute, interpret from home * Physician-Owned: No private equity, no micromanagement ... Radiologists make the decisions * 24/7 1:1 operations and IT support Responsibilities * Licensing ...
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Seattle, WA · Remote
$364K - $455K/yr
Skip the commute, interpret from home * Physician-Owned: No private equity, no micromanagement ... Radiologists make the decisions * 24/7 1:1 operations and IT support Responsibilities * Licensing ...
Seattle, WA · Remote
$364K - $455K/yr
Skip the commute, interpret from home * Physician-Owned: No private equity, no micromanagement ... Radiologists make the decisions * 24/7 1:1 operations and IT support Responsibilities * Licensing ...
Quick apply
Seattle, WA · Remote
$364K - $455K/yr
Skip the commute, interpret from home * Physician-Owned: No private equity, no micromanagement ... Radiologists make the decisions * 24/7 1:1 operations and IT support Responsibilities * Licensing ...
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...
Seattle, WA · On-site +1
... home appliances), along with a suite of risk management services powered by 1,200 engineers and ... Support our alternative distribution channels and partnerships to insure they are growing ...
Seattle, WA · On-site +1
... home appliances), along with a suite of risk management services powered by 1,200 engineers and ... Support our alternative distribution channels and partnerships to insure they are growing ...
Be Seen First
Seattle, WA · Remote
$60K - $80K/yr
A person of legal age and authorized to work in the USA. * Tech-savvy with experience in Zoom ... Conducive work-from-home-ready equipment (laptop/ personal computer, camera, microphone, fast ...
New
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Be Seen First
Seattle, WA · Remote
$60K - $80K/yr
A person of legal age and authorized to work in the USA. * Tech-savvy with experience in Zoom ... Conducive work-from-home-ready equipment (laptop/ personal computer, camera, microphone, fast ...
New
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer ...
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer ...
Bellevue, WA · Remote
$3.50/hr
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Bellevue, WA · Remote
$3.50/hr
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Seattle, WA · Remote
$3.50/hr
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Seattle, WA · Remote
$3.50/hr
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Bothell, WA · Remote
$3.50/hr
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Bothell, WA · Remote
$3.50/hr
... and at home. We boldly go. Where is the work: Virtual AtTrane Technologies and through our ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Remote (Home Office) near key customers of assigned territory (Seattle preferred) Territory ... Provide technical support for our product line, including on-site shop floor assistance and phone ...
Remote (Home Office) near key customers of assigned territory (Seattle preferred) Territory ... Provide technical support for our product line, including on-site shop floor assistance and phone ...
Seattle, WA · Remote
$104K - $143K/yr
Our Deep Learning technology captures user behavior and utilizes machine learning to connect people ... This is a remote role open to US strictly based candidates in Mountain or Pacific time zones. This ...
Seattle, WA · Remote
$104K - $143K/yr
Our Deep Learning technology captures user behavior and utilizes machine learning to connect people ... This is a remote role open to US strictly based candidates in Mountain or Pacific time zones. This ...
Seattle, WA · Remote
$104K - $143K/yr
Our Deep Learning technology captures user behavior and utilizes machine learning to connect people ... This is a remote role open to US strictly based candidates in Mountain or Pacific time zones. This ...
Quick apply
Seattle, WA · Remote
$104K - $143K/yr
Our Deep Learning technology captures user behavior and utilizes machine learning to connect people ... This is a remote role open to US strictly based candidates in Mountain or Pacific time zones. This ...
Everett, WA · Remote
$20.75 - $26.25/hr
This is an opportunity to focus entirely on client care, leveraging technology to make a real ... If you are prepared to elevate your career and join a model that truly supports the clinician, we ...
Everett, WA · Remote
$20.75 - $26.25/hr
This is an opportunity to focus entirely on client care, leveraging technology to make a real ... If you are prepared to elevate your career and join a model that truly supports the clinician, we ...
Seattle, WA · On-site +1
As a remote travel consultant, you have the freedom to work from anywhere in the world. Whether ... Training and Support: We provide comprehensive training and ongoing support to ensure your success ...
Seattle, WA · On-site +1
As a remote travel consultant, you have the freedom to work from anywhere in the world. Whether ... Training and Support: We provide comprehensive training and ongoing support to ensure your success ...
$10.21 - $12.65
0% of jobs
$12.65 - $15.10
1% of jobs
$15.10 - $17.54
6% of jobs
$17.54 - $19.98
10% of jobs
$21.46 is the 25th percentile. Wages below this are outliers.
$19.98 - $22.43
13% of jobs
$22.43 - $24.87
16% of jobs
The median wage is $25.53 / hr.
$24.87 - $27.31
14% of jobs
$27.31 - $29.76
14% of jobs
$29.94 is the 75th percentile. Wages above this are outliers.
$29.76 - $32.20
11% of jobs
$32.20 - $34.64
10% of jobs
$34.64 - $37.08
5% of jobs
$10
$26
$37
| Aspect | Remote Home Appliance Tech Support | Remote Electronics Customer Support |
|---|---|---|
| Credentials | Technical certifications, appliance repair training | Electronics or IT certifications, customer service skills |
| Work Environment | Home office, call centers, online troubleshooting | Home office, call centers, online support |
| Industry Usage | Appliance manufacturers, service providers | Electronics retailers, tech companies |
| Search & Comparison Intent | Support for appliances like washers, refrigerators | Support for gadgets, computers, consumer electronics |
Remote Home Appliance Tech Support focuses on troubleshooting and repairing household appliances, requiring specialized appliance repair knowledge. Remote Electronics Customer Support handles electronic devices and gadgets, emphasizing customer service and technical troubleshooting. Both roles often work remotely, serve similar industries, and require relevant technical certifications. The main difference lies in the product focus and specific technical expertise needed.
$28 - $32/hr
Full-time
Re-posted 25 days ago
Hybrid: There will be a rotation working remotely 2days in the office (3 days remote) one week, then the next 3 days in the office (2 days remote)
Position Overview
The Workforce Support Technician operates within WBD offices and provides both remote and in-person IT assistance across the organization. This role is essential in delivering front-line support for hardware and software issues, with a strong emphasis on excellent customer service.
Key Responsibilities
· Provide on-site technical support for employees in WBD offices through the Tech Bar.
· Deliver remote and virtual support using Bomgar/Zoom or other remote tools.
· Manage incidents and requests assigned to Workforce Support via ServiceNow, ensuring timely updates.
· Utilize IT tools—including Okta admin, Active Directory, Intune, ServiceNow, and Zoom—to resolve issues at the first level.
· Accurately and promptly update incidents and requests in the ServiceNow ticket management system.
· Communicating with Tier 2 and Tier 3 support teams for incident follow-ups and escalations.
· Provide escalation support from Level 1 support using ServiceNow.
· Set up and break down IT equipment on desks as needed.
· Provide support for Windows, OSX, iOS, and Android operating systems.
· Support Apple and Dell devices.
· Review Techline and Knowledge Article updates regularly to stay informed about IT changes.
· Assist with printing and multifunction printer (MFP) setups within the WBD environment.
· Participate in global projects to deliver new services, as required.
· Perform other ad hoc responsibilities as requested by the Manager.
Qualifications & Experience
· High school diploma or equivalent required; Bachelor’s degree preferred.
· Minimum of 4 years’ experience in technical support, providing both hardware and software assistance.
· Experience managing outages and technical incidents.
· Ability to work 100% onsite, with occasional remote work as business needs dictate.
· Willingness to travel for business purposes, as required.
· Availability for occasional night and weekend work, as needed.
Additional Information
This position offers the opportunity to work in a dynamic environment supporting a diverse workforce and participating in global IT initiatives. Candidates should demonstrate excellent communication skills, technical proficiency across multiple platforms, and a proactive approach to troubleshooting and customer service.
Sourced by ZipRecruiter
It services
1 - 10 Employees
Fulton, MD, US
2007
