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Remote Helpdesk Jobs in Oak Ridge, TN (NOW HIRING)

Each day, your drive and creative ideas will be providing solutions that help build a better ... This position is remote/hybrid work with a preferred for this position to be worked full-time in ...

Each day, your drive and creative ideas will be providing solutions that help build a better ... This position is remote/hybrid work with a preferred for this position to be worked full-time in ...

Remote micro1 is engaging Computational Biology Experts to contribute their advanced scientific ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

Each day, your drive and creative ideas will be providing solutions that help build a better ... This position is remote/hybrid work with a preferred for this position to be worked full-time in ...

Each day, your drive and creative ideas will be providing solutions that help build a better ... This position is remote/hybrid work with a preferred for this position to be worked full-time in ...

Remote Insurance Sales Agent Must be authorized to work in the US, no work visas offered at this ... Agents make great money by helping our clients who have asked for our help. WE DO NOT COLD CALL.

... that help you focus on patient care. Backed by leading investors, Dutch has the stability and ... This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ...

Showing results 21-40

Remote Helpdesk information

See Oak Ridge, TN salary details

$12

$22

$32

How much do remote helpdesk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote helpdesk in Oak Ridge, TN is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.81 per hour, depending on experience, location, and employer.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
What are popular job titles related to Remote Helpdesk jobs in Oak Ridge, TN? For Remote Helpdesk jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Oak Ridge, TN look for? The top searched job categories for Remote Helpdesk jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Remote Helpdesk jobs? Cities near Oak Ridge, TN with the most Remote Helpdesk job openings:
Infographic showing various Remote Helpdesk job openings in Oak Ridge, TN as of June 2026, with employment types broken down into 100% Full Time. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $46,037 per year, or $22.1 per hour.

Senior Electrical Designer (Remote)

Pae

Oak Ridge, TN • On-site, Remote

$74/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Amentum is a global leader in advanced engineering and innovative solutions, supporting critical missions across defense, intelligence, energy, and civilian sectors. Our people are our competitive advantage, driven by purpose, collaboration, and a commitment to delivering excellence for our customers and communities. We are currently seeking a Senior Electrical Designer to support our Oak Ridge, Tennessee office.

As a Senior Electrical Designer, you will perform a variety of electrical design functions. This includes development of facility models and construction drawings for electrical systems such as plans, one-line diagrams, control diagrams, interconnection diagrams, elevations and details, schedules and bills of materials; and drawings for instrumentation and controls systems such as: system architecture, ladder diagrams, input/output diagrams, and instrument data sheets. This also includes complete design of lighting systems for buildings and outdoor areas. Lighting design includes fixture selection, model calculations which will determine lighting level for normal and emergency lighting situations. Activities could include assistance with cost estimating and equipment summary for bills of materials. The work location for these projects is in Oak Ridge, Tennessee with this position allowing remote work.

The greatest challenges provide the biggest rewards. Each day, your drive and creative ideas will be providing solutions that help build a better tomorrow. Whether it is the pride that comes with accomplishment, personal growth or making a difference in the world, you will discover true success in a career that brings out the best in you. Ready? Let's get to work.

Qualifications:

  • Associate's degree in engineering from an accredited certified institution

  • 15 or more years of electrical engineering design experience

  • Construction support experience for Title 3 activities

  • Experience in providing construction support or services during construction is required

  • Citizen of United States

  • Short Circuit Analysis experience

  • Working knowledge of the NEC

Preferred Qualifications:

  • DOE experience desired

  • NQA-1 experience desired

  • Lighting calculation experience

  • Familiarity with 3 Dimensional applications with use of software such as Smartplant or Revit

  • Knowledge of broad range of electrical systems is required, including power system design, substation design, fire alarm design, lighting design, load flow studies, communications design, grounding design and equipment selection

  • Ability to independently produce construction documentation using 2-D and 3-D applications (Smartplant or Revit) is required

Work Location:

This position is remote/hybrid work with a preferred for this position to be worked full-time in Oak Ridge, TN. For people within 50 miles of the Oak Ridge, TN office, a hybrid option requiring a person to be in office for minimum of 50% of the week. For people outside of 50 miles, a remote option with quarterly travel to the Oak Ridge, TN office is available. For hybrid and remote work, you are required to provide and work in a secured location as approved by the company within the United States due to the projects that you will be participating in.

Compensation Details:

$74/hr - $87/hr

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • Retirement benefits (including 401(k) matching)

  • Educational reimbursement

  • Parental leave

  • Employee stock purchase plan

  • Tax-saving options

  • Disability and life insurance

  • Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

07/27/2026 - Until Filled

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language atLabor Laws Posters.