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Remote Helpdesk Jobs in Lombard, IL (NOW HIRING)

Turing

Remote Gastroenteroloist

Chicago, IL · Remote

$200 - $300/hr

In this project, you will leverage your expertise in gastroenterology and hepatology to help fine ... Remote: Fully remote, collaborative environment. About Turing: Based in San Francisco, California ...

YO AI Labs

AI Consulting Expert - Remote

Chicago, IL · Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... In this role, you will evaluate, review, and refine AI-generated business content, helping enhance ...

Nexora Talent

Remote Client Experience Coordinator

Chicago, IL · Remote

$18.75 - $25.25/hr

Remote Client Experience Coordinator We are seeking a motivated and customer-focused Remote Client ... This position is ideal for someone who enjoys working with people, staying organized, and helping ...

Camesi Agency

Sales Manager Remote

Chicago, IL · Remote

$80K - $120K/yr

The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect their financial futures. We are seeking a results-driven Remote Sales Manager to lead and develop a ...

YO AI Labs

Lawyer - Remote

Chicago, IL · Remote

$81K - $106K/yr

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

YO AI Labs

Attorney - Remote

Chicago, IL · Remote

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

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Remote Helpdesk information

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How much do remote helpdesk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote helpdesk in Lombard, IL is $22.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.53 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Lombard, IL?

The most popular types of Helpdesk jobs in Lombard, IL are:

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For Remote Helpdesk jobs in Lombard, IL, the most frequently searched job titles are:

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The top searched job categories for Remote Helpdesk jobs in Lombard, IL are:

What cities near Lombard, IL are hiring for Remote Helpdesk jobs?

Cities near Lombard, IL with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Lombard, IL as of August 2026, with employment types broken down into 77% Full Time, 14% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,387 per year, or $22.8 per hour.

Remote Gastroenteroloist

Turing

Chicago, IL • Remote

$200 - $300/hr

Contractor

Medical, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Role Overview:
In this project, you will leverage your expertise in gastroenterology and hepatology to help fine-tune large language models (like ChatGPT). Your deep understanding of GI diagnostics, endoscopic procedures, and liver disease management will help ensure AI systems deliver accurate, empathetic, and safe medical reasoning.

What You’ll Do:
  • Design and solve advanced clinical scenarios reflecting gastroenterology and hepatology practice, from IBD management and complex endoscopy to cirrhosis, hepatitis, and GI malignancies.
  • Evaluate AI-generated responses for diagnostic accuracy, clinical judgment, and evidence-based reasoning in GI and liver medicine.
  • Identify gaps in AI understanding across gastroenterology and hepatology subspecialties including motility disorders, pancreaticobiliary disease, and transplant hepatology.
  • Collaborate with AI researchers and medical peers to improve model quality and reliability.
  • Provide structured, expert feedback that informs next-generation AI development for clinical and educational applications.

Candidate Requirements:
  • MD or equivalent; active practice within the last 3+ years.
  • Board certification or equivalent qualification in Gastroenterology and/or Hepatology.
  • Strong grasp of GI and liver medicine — inflammatory bowel disease, hepatitis, cirrhosis, GI oncology, and endoscopic procedures.
  • Skilled in articulating complex medical reasoning in clear, patient-friendly language.
  • Excellent written and spoken English; familiarity with digital medical tools is a plus.
  • Education from a top-tier institution (e.g., Harvard, Stanford, UCSF, Oxford, etc.).

Offer Details:
  • Commitment: 20–40 hours/week (minimum 4 hours/day, with overlap in PST).
  • Engagement: Contractor/freelancer (no medical or paid leave).
  • Duration: 1 month, with possible extension.
  • Remote: Fully remote, collaborative environment.

About Turing:
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

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