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Remote Sap Help Desk Support Jobs in Lombard, IL

Sentinel

Help Desk Agent

Downers Grove, IL · On-site +1

$50K - $60K/yr

This position can work remote but must travel to Downers Grove, IL as needed. Qualifications Requirements: * 1-3+ years in a Help Desk or Technical Support role * Proficiency with Windows 10/11 ...

AlphaSense

Analyst, Deal Desk

Chicago, IL · On-site +1

$90K - $120K/yr

US-Remote Reports to: Director, Sales Program Management About the Team: The Revenue Operations ... Help maintain team SLAs for timely changes * Assist sales teams in designing quotes and contracts ...

Kaav Inc.

SAP SCM - Manufacturing Consultant

Chicago, IL · Remote

$65 - $88.75/hr

Key Details * Location: Remote * Employment Type: Contract (C2C / W2 / 1099) * Duration ... Support end-to-end implementation lifecycle including blueprinting, design, testing, and go-live

Zortech Solutions

SAP S/4 Consultant

Chicago, IL · Remote

$64.50 - $88/hr

... Support,SAP As an SAP Consultant Contractor, you will be responsible for implementing and ... not required. -Remote contractors are acceptable if they agree to work CT hours. -Remote ...

TopBloc

Client Partner

Chicago, IL · Remote

$120K - $160K/yr

CHICAGO, IL OR REMOTE Everforth TopBloc is a Workday boutique partner firm that provides fixed-time ... Developing long term partnerships with Help Desk customers to ensure they realize the full value of ...

Pentair

Senior SAP Analyst, EWM

Chicago, IL · Remote

$82.30K - $152.80K/yr

We put our mission into practice, helping the world sustainably move, improve and enjoy water, life ... You will lead and support implementation projects, conduct GAP analyses, and provide ongoing ...

HIKINEX

SAP EWM Analyst

Chicago, IL · Remote

This role supports a dynamic supply chain organization driving digital transformation across their ... Fully remote role with flexible work model (limited travel, approx. once every 1-2 months)

Diverse Lynx

SAP EWM Architect

Chicago, IL · Remote

$84.75 - $114.25/hr

Role SAP EWM Architect Location -Remote Duration - Fulltime Role Must Have Technical/Functional ... We promote and support a diverse workforce across all levels in the company.

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How much do remote sap help desk support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote sap help desk support in Lombard, IL is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?

AspectRemote Sap Help Desk SupportRemote SAP Basis Administrator
CertificationsITIL, SAP Help Desk certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, support tickets, troubleshooting end-usersSystem administration, database management, SAP system configuration
Employer & Industry UsageIT support companies, corporate IT departmentsLarge enterprises, SAP consulting firms
Search & Comparison IntentYesLess common

Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.

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Remote Sap Help Desk Support jobs near you
Help Desk Agent

Help Desk Agent

Sentinel

Downers Grove, IL • On-site, Remote

$50K - $60K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Sentinel Real Estate rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

138th of 208 rated facilities management

Job description

Responsibilities
Sentinel Technologies is looking to our Help Desk team. In this role you would serve as the first point of contact for technical support, handling incoming requests, troubleshooting hardware, software, and basic network issues, and resolving or escalating incidents as needed. They also manage user accounts, document tickets, and deliver strong customer service to ensure timely resolution and a positive end-user experience. After 4-6 week training, the schedule will be Monday- Friday 3:30pm- 12am CST. This position can work remote but must travel to Downers Grove, IL as needed.
Qualifications
Requirements:
  • 1-3+ years in a Help Desk or Technical Support role
  • Proficiency with Windows 10/11, Active Directory, Microsoft 365 Administration Suite, DNS, DHC experience supporting iMac and MacBook environments
  • Competency in Apple iOS and Android OS support
  • Hands-on experience configuring and troubleshooting iPhones and Android devices
  • Experience implementing and troubleshooting Multi-Factor Authentication solutions
  • Familiarity with both workstation and server patching processes
  • Required expertise with tools like Intune & Autopilot, and SCCM
  • Experience with Microsoft OneDrive, Microsoft SharePoint, and Google Workspace (G-Suite) is a plus
  • Experience with ServiceNow is preferred
  • Certifications: Microsoft and Azure certifications (e.g., CompTIA A+, Network+, Security+, AZ-900, AZ-104, MS-900, MD-102, MS-102, AI-900, AI-102) are highly desirable
  • Must be able to lift up to 75 lbs. independently and up to 150 lbs. with assistance. Some standing, lifting, bending, and crawling may be involved
  • A proactive, customer-focused attitude with a strong commitment to service excellence
  • The candidate must have a car, as this position requires travel between location and the transportation of equipment
  • A valid driver's license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a "can-do" attitude

We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$50,000-$60,000 annually
What you get:
We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.
Overview
MOTIVATED.....make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED... you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at www.sentinel.com/careers.
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.
The "Know Your Rights" Poster is available here
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Sentinel EEO Policy Statement is available here.
https://www.sentinel.com/about/diversity
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