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Remote Helpdesk Jobs in Converse, TX (NOW HIRING)

AO Globe Life

Remote Client Representative

San Antonio, TX · On-site +1

  • Medical

  • Life

Remote Representative Company: AO (American Income Division) Work Arrangement: 100% Remote (U.S ... This opportunity is designed for individuals who enjoy helping others, value flexibility, and want ...

AO ASPIRE

Be Seen First

Remote Sales Positon

San Antonio, TX · Remote

$1.0K - $20K/mo

  • Medical

  • Life

Remote Benefits Specialist Build a Career with Flexibility, Growth, and Purpose We're looking for ... In this role, you'll work directly with clients to help them understand and access valuable benefit ...

New

AO ASPIRE

Be Seen First

Account Representative (Remote)

San Antonio, TX · Remote

$1.0K - $80K/yr

  • Medical

  • Life

In this role, you'll work directly with clients to help them understand and access valuable benefit ... Work independently while receiving support from leadership What We Offer * 100% remote opportunity

New

ForgeFit

Remote Inside Sales Representative

New Braunfels, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

ForgeFit

Remote Inside Sales Representative

San Antonio, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

ForgeFit

Remote Customer Service Specialist

San Antonio, TX · On-site +1

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

HMG Careers

Remote Sales Representative

Floresville, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Stockdale, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

New

HMG Careers

Remote Sales Representative

Stockdale, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

China Grove, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Kirby, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

New

HMG Careers

Remote Sales Representative

Poteet, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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Showing results 1-20

All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Converse, TX

Remote Helpdesk information

See Converse, TX salary details

$11

$21

$30

How much do remote helpdesk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote helpdesk in Converse, TX is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Converse, TX? The most popular types of Helpdesk jobs in Converse, TX are:
What are popular job titles related to Remote Helpdesk jobs in Converse, TX? For Remote Helpdesk jobs in Converse, TX, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Converse, TX look for? The top searched job categories for Remote Helpdesk jobs in Converse, TX are:
What cities near Converse, TX are hiring for Remote Helpdesk jobs? Cities near Converse, TX with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Converse, TX as of August 2026, with employment types broken down into 4% Internship, 83% Full Time, 4% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,728 per year, or $21 per hour.

Remote Client Representative

AO Globe Life

San Antonio, TX • On-site, Remote

Full-time

Medical, Life

Posted 4 days ago

Job description

Remote Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Ignite Your Career with a Growing Insurance Organization
100% Remote | Weekly Pay | Professional Growth
Are you ready to build a career where your effort drives your success?
AO is seeking motivated, goal-oriented professionals to join our growing remote team as Remote Insurance Representatives. This opportunity is designed for individuals who enjoy helping others, value flexibility, and want the opportunity to build a long-term career with mentorship, advancement, and performance-based rewards.
Whether you're beginning a new career or bringing experience in customer service, sales, healthcare, education, retail, or hospitality, we provide the training and support needed to help you succeed.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we continue to grow by investing in our people through mentorship, leadership development, and a culture built on integrity, service, and continuous improvement.
What You'll Do
As a Remote Insurance Representative, you'll work directly with clients through virtual appointments, helping them understand available benefits while providing outstanding customer service and long-term support.
Client Responsibilities
  • Meet with clients through Zoom and phone consultations
  • Explain available benefit and coverage options
  • Assist clients with applications, enrollment, and policy updates
  • Build and maintain long-term client relationships
  • Deliver exceptional customer service with professionalism and integrity
  • Maintain accurate documentation and follow-up communication
Professional Development
  • Participate in structured virtual training and mentorship
  • Develop communication, leadership, and client service skills
  • Learn industry products and best practices
  • Collaborate with a supportive remote team
  • Continue growing through ongoing coaching and leadership development
What We Offer
🌎 100% Remote Work
  • Work from anywhere within the United States
  • No commuting
  • Flexible work-from-home lifestyle
  • Modern virtual work environment
💰 Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Residual income opportunities
  • Leadership advancement opportunities
📚 Industry-Leading Training & Mentorship
  • Comprehensive onboarding
  • Weekly virtual workshops
  • One-on-one coaching
  • Leadership development
  • Promotion from within
♥ Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Accidental death coverage
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Incentive travel opportunities for qualifying team members
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Strong work ethic
  • Ability to work independently while collaborating remotely
  • Professionalism and integrity
  • Basic computer proficiency
  • Commitment to delivering exceptional customer experiences
Helpful Experience
Experience in one or more of the following areas is beneficial:
  • Customer Service
  • Sales
  • Client Relations
  • Retail
  • Healthcare
  • Hospitality
  • Education
  • Business Development
  • Financial Services

No prior insurance experience is required. We value coachability, professionalism, and a desire to grow. Comprehensive training and mentorship are provided.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Ignite Your Career?
If you're looking for a flexible remote career where your growth is supported, your success is recognized, and your work makes a meaningful difference, we'd love to hear from you.
Apply today and begin building your future with AO.
Work from Home. Grow with Confidence. Build a Career That Matters. 🚀

Apply