ZipRecruiter

Log In

2

Remote Helpdesk Jobs in Addison, IL (NOW HIRING)

Nomadic Closer

Remote Sales

Chicago, IL · Remote

$150K - $200K/yr

... brand helping entrepreneurs land TEDx talks, build authority, and scale their coaching businesses ... Role: Remote High-Ticket Closer * Industry: Public Speaking / Coaching * Offer Price: $10,000 ...

Turing

Remote Physics Specialist

Chicago, IL · Remote

$100 - $200/hr

Remote contract for PhDs in Physics, Applied Physics, or related fields. Work on cutting-edge ... Help fine-tune large language models (like ChatGPT) using your physics skills. You'll design ...

Turing

Remote Mathematics Specialist

Chicago, IL · Remote

$100 - $200/hr

Remote contract for PhDs in Mathematics, Statistics, or related fields. Work on cutting-edge ... Help fine-tune large language models (like ChatGPT) using your math and analytical skills. You'll ...

Turing

Remote Chemistry Specialist

Chicago, IL · Remote

$100 - $200/hr

Remote contract for PhDs in Chemistry, Chemical Engineering, or related fields. Work on cutting ... Help fine-tune large language models (like ChatGPT) using your chemistry knowledge. You'll design ...

Turing

Remote Biology Specialist

Elk Grove Village, IL · Remote

$100 - $200/hr

Remote contract for PhDs in Biology, Biotechnology, Biochemistry, or related fields. Work on ... Help fine-tune large language models (like ChatGPT) using your biology knowledge. You'll design ...

Symmetry

Remote Sales Representative

Chicago, IL · On-site +1

$75K - $180K/yr

Remote Sales Representative Must be authorized to work in the US, no work visas offered at this ... Our main focus is on Mortgage Protection Insurance, which means we help families with their ...

Symmetry

Remote Sales Representative

Chicago, IL · Remote

$75K - $180K/yr

Remote Sales Representative Must be authorized to work in the US, no work visas offered at this ... Our main focus is on Mortgage Protection Insurance, which means we help families with their ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Turing

Remote Hematologist

Chicago, IL · Remote

$200 - $300/hr

In this project, you will leverage your expertise in hematology and oncology to help fine-tune ... Remote: Fully remote, collaborative environment. About Turing: Based in San Francisco, California ...

AO Globe Life

Remote Benefits Consultant

Chicago, IL · On-site +1

$90K - $119K/yr

Position Overview AO Globe Life is seeking a Remote Benefits Consultant to help individuals and families better understand insurance options that may support their financial protection goals. You ...

previous pagenext page

Showing results 21-40

All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Addison, IL

Remote Helpdesk information

See Addison, IL salary details

$12

$23

$33

How much do remote helpdesk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote helpdesk in Addison, IL is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.01 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Addison, IL?

The most popular types of Helpdesk jobs in Addison, IL are:

What cities near Addison, IL are hiring for Remote Helpdesk jobs?

Cities near Addison, IL with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Addison, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,244 per year, or $23.2 per hour.

Remote Sales

Nomadic Closer

Chicago, IL • Remote

$150K - $200K/yr

Full-time

Re-posted 14 days ago

Job description

Nomadic Closer is currently partnering with a fast-scaling $3M public speaking & coaching brand helping entrepreneurs land TEDx talks, build authority, and scale their coaching businesses.

Due to rapid growth and a target to exceed $5M+ in the next 90 days, we are urgently hiring 5 experienced High-Ticket Closers to join the team.

If you are a proven closer who has generated $1M+ in revenue, this is a strong earning opportunity with warm inbound leads and aggressive bonus structures.

Position Overview

  • Role: Remote High-Ticket Closer

  • Industry: Public Speaking / Coaching

  • Offer Price: $10,000 – $100,000

  • Lead Type: Warm, pre-qualified inbound leads

  • Commission: 7.5% – 17.5%

  • Payment Structure: 80% of clients pay in full (payment plans available)

  • Schedule: Must operate within US time zones

Earnings Potential

  • Top closer earned $55,000 last month

  • Structured performance bonuses

  • Stacked cash incentives based on collections

  • Trip bonuses and milestone rewards

This is a high-performance environment with strong upside for closers who can convert warm opportunities consistently.

Performance Expectations

  • Target close rate: ~22%

  • Average show rate: ~63%

  • Strong objection handling and consultative selling required

  • Comfortable selling $10K–$100K programs

Candidate Requirements

  • Must have generated $1M+ in high-ticket revenue

  • Fluent English communication skills

  • Based in an American time zone (required)

  • Experience in coaching, personal brand, or transformation offers preferred

  • Highly coachable, competitive, and metrics-driven

We are moving quickly and prioritizing candidates who can start immediately.

Why Apply Through Nomadic Closer?

Nomadic Closer is a global high-ticket sales recruitment partner connecting elite closers with 7- and 8-figure brands.

When you apply, you gain:

  • Ongoing access to vetted remote sales opportunities

  • Placement support with reputable, scaling companies

  • Entry into a network of 27,000+ trained sales professionals

  • Long-term career growth potential beyond a single role

Even if this specific opportunity fills quickly, qualified candidates remain in consideration for future placements.

⚡ This Is an Urgent Hiring Need

Interviews are being scheduled immediately.
Only experienced closers who meet the revenue requirement will be considered.

Apply Now

Visit: https://job.nomadiccloser.com

Submit your application and indicate your high-ticket revenue performance.

Serious applicants only.
Explore more vetted remote sales roles:
https://job.nomadiccloser.com