2

Remote Helpdesk Jobs in Addison, IL (NOW HIRING)

Remote Sales Representative Must be authorized to work in the US, no work visas offered at this ... Our main focus is on Mortgage Protection Insurance, which means we help families with their ...

Remote Insurance Agent

Chicago, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

Remote Insurance Agent

Chicago, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Showing results 21-40

Remote Helpdesk information

See Addison, IL salary details

$12

$23

$33

How much do remote helpdesk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote helpdesk in Addison, IL is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.01 per hour, depending on experience, location, and employer.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
What are the most commonly searched types of Helpdesk jobs in Addison, IL? The most popular types of Helpdesk jobs in Addison, IL are:
What job categories do people searching Remote Helpdesk jobs in Addison, IL look for? The top searched job categories for Remote Helpdesk jobs in Addison, IL are:
What cities near Addison, IL are hiring for Remote Helpdesk jobs? Cities near Addison, IL with the most Remote Helpdesk job openings:
Infographic showing various Remote Helpdesk job openings in Addison, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,244 per year, or $23.2 per hour.

Remote Sales Representative

Symmetry

Chicago, IL • Remote

$75K - $180K/yr

Full-time, Part-time

Life, Retirement

Re-posted 27 days ago


Job description

Remote Sales Representative

Must be authorized to work in the US, no work visas offered at this time

Organization Description:

At The William Agency, we provide a range of life insurance solutions that include mortgage protection, disability, retirement protection, term life, whole life, and more. Our primary focus is on creating a life that uplifts your spirit and empowers you to make a positive impact on clients' lives. We have fostered a growth-oriented culture that allows our representatives to genuinely help clients without the burden of high-pressure tactics or sales quotas.

Job Details:

100% TRAINING PROVIDEDNo prior sales or insurance experience is necessary.

We are looking for motivated and ambitious individuals who care about helping families. Whether you're just starting out or already have some experience, we want you to join our team! Our main focus is on Mortgage Protection Insurance, which means we help families with their mortgage and final expense insurance needs. We work with more than 20 top-rated insurance companies, so we can offer the best and most affordable options to our clients. You'll also have access to other insurance products like:

- Final expense

- Medical supplements

- Indexed universal life

- Annuities.

As a team member, you'll have the chance to make a positive difference in families lives. And the best part is, you'll have the flexibility to work on a commission basis. We care about work life balance and provide all the support and resources you need to succeed.

When you join us, you'll receive training using a proven system, including a phone script that helps you set up appointments with clients in their homes. You'll also have access to presentations that work well during in home meetings. You'll spend about an hour with clients, helping them choose the best and most affordable program for their family. For each family you protect, you can typically earn around $500 as your commission.

We offer:

- Comprehensive training programs like bootcamps and conferences

- Regular conference calls and support from personal mentors giving our agents a competitive advantage in the industry.

- It doesn't matter if you're already experienced, just starting out, or looking for a part time opportunity you'll have access to the best training and marketing platform available. Our industry leading producers and leaders will provide ongoing mentorship and support to help you succeed.

Our proven sales system is the reason why we've been growing rapidly, almost doubling our success every year for the past 7 years. We're the fastest growing organization in the country. We've revolutionized the industry, which means our full time agents can enjoy a great work life balance.

As for what you can earn, this is a 1099 sales position, meaning you'll work on commission only. On average, you can expect to earn around $500 per application. Full time underwriters typically write about 4-10 applications per week.

In your first year, if you're a part-time agent following our system, you can make approximately $30,000 to $60,000. Full-time agents who follow our system can make around $75,000 to $180,000 in their first year. Qualifying agents also have the opportunity to earn a 5% commission increase every two months.

By applying for this position, you agree to receive communication via phone, email, and text.

Responsibilities:

Your main role as a Remote Work Sales Agent will be to assess the needs of families seeking insurance coverage, specifically for mortgage protection or final expense insurance, all while working from the comfort of your own home.

You will learn how to present suitable insurance solutions to clients through virtual meetings, making sure they understand their options.

Building relationships with clients and providing top-notch customer service will be crucial, even when interacting remotely.

Collaboration with your team members, using communication tools and online platforms, is important to reach sales targets and help the company grow.

It's important to stay updated on industry trends and product knowledge so you can educate clients effectively, utilizing online resources and training materials.

Keeping accurate records of client interactions and transactions is essential for proper documentation and follow-up, using remote work tools for organization.

You'll have access to exclusive leads, so you won't need to make cold calls, and you'll have the flexibility to reach out to interested clients remotely.

The company will provide you with the necessary virtual tools and resources to conduct appointments with clients from your own home.

During these virtual appointments, you'll use presentations that have worked well in the past to help clients choose the best insurance program for their family, leveraging remote collaboration platforms.

You'll also be working closely with your team, utilizing online communication tools, to ensure everything runs smoothly in the remote work environment.

Requirements:

Good communication and people skills are important for effectively interacting with clients, even in a remote setting.

You should be comfortable presenting information virtually and engaging clients through online platforms.

Having a strong drive to succeed and being motivated are key qualities for this remote role, as you'll be responsible for managing your time and productivity.

While you'll have independence in your work, it's important to also be a team player and contribute to the company's growth, utilizing remote collaboration tools and participating in online team activities.

Being comfortable with technology and willing to learn relevant software and tools for remote work is essential for success in this role.

The company will provide training opportunities that you'll need to attend online to improve your skills in the remote work environment.

If you don't already have an active life insurance license, the company can help you obtain one, even while working remotely.

The William Agency | Regional Sales Manager

No agents success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.

SFG0052390


Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009