Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu) Trenton, NJ/Hybrid 5+ Months Note1: 35 hour workweek. Note2: Candidates will be required to come onsite for fingerprinting prior to start.
Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu) Trenton, NJ/Hybrid 5+ Months Note1: 35 hour workweek. Note2: Candidates will be required to come onsite for fingerprinting prior to start.
Help Desk Analyst - Trenton, NJ(Remote)
Trenton, NJ · On-site +1
$20.50 - $28/hr
Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...
Help Desk Analyst - Trenton, NJ(Remote)
Trenton, NJ · On-site +1
$20.50 - $28/hr
Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...
Help Desk Coordinator [2 pm to 10 pm] Trenton, NJ/REMOTE 5+ Months Note: 35 hour workweek. Hours ... SUMMARY: The ideal Helpdesk Coordinator will have knowledge and experience supporting and ...
Help Desk Coordinator [2 pm to 10 pm] Trenton, NJ/REMOTE 5+ Months Note: 35 hour workweek. Hours ... SUMMARY: The ideal Helpdesk Coordinator will have knowledge and experience supporting and ...
Remote Entry-Level Sales
Edison, NJ · Remote
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
Remote Entry-Level Sales
Edison, NJ · Remote
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
Remote Entry-Level Sales
Newark, NJ · Remote
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
Remote Entry-Level Sales
Newark, NJ · Remote
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
Remote Entry-Level Sales
Trenton, NJ · Remote
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
Remote Entry-Level Sales
Trenton, NJ · Remote
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
Remote Entry-Level Sales
Paterson, NJ · Remote
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
Remote Entry-Level Sales
Paterson, NJ · Remote
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In ...
Position Overview Helping Hands Counseling is actively seeking a passionate and dedicated Licensed Mental Health Counselor to join our fully remote team. In this full-time position, you will play a ...
Position Overview Helping Hands Counseling is actively seeking a passionate and dedicated Licensed Mental Health Counselor to join our fully remote team. In this full-time position, you will play a ...
Position Overview Helping Hands Counseling is actively seeking a passionate and dedicated Licensed Mental Health Counselor to join our fully remote team. In this full-time position, you will play a ...
Position Overview Helping Hands Counseling is actively seeking a passionate and dedicated Licensed Mental Health Counselor to join our fully remote team. In this full-time position, you will play a ...
Position Overview Real Help, Ltd is seeking a dedicated and compassionate Licensed Mental Health Therapist (LPC, LMFT, or LCSW) to join our innovative telehealth service team. This full-time remote ...
Position Overview Real Help, Ltd is seeking a dedicated and compassionate Licensed Mental Health Therapist (LPC, LMFT, or LCSW) to join our innovative telehealth service team. This full-time remote ...
Position Overview Real Help, Ltd is seeking a dedicated and compassionate Licensed Mental Health Therapist (LPC, LMFT, or LCSW) to join our innovative telehealth service team. This full-time remote ...
Position Overview Real Help, Ltd is seeking a dedicated and compassionate Licensed Mental Health Therapist (LPC, LMFT, or LCSW) to join our innovative telehealth service team. This full-time remote ...
Entry Level Remote Rep
Newark, NJ · On-site +1
$90K - $120K/yr
You will schedule virtual consultations and help clients understand the options available to them ... Fully remote role - work from anywhere within the United States * Flexible scheduling * Warm leads ...
Entry Level Remote Rep
Newark, NJ · On-site +1
$90K - $120K/yr
You will schedule virtual consultations and help clients understand the options available to them ... Fully remote role - work from anywhere within the United States * Flexible scheduling * Warm leads ...
Remote Call Center Representative
Avenel, NJ · Remote
$19/hr
Work from home, help people, and make an impact! We're hiring customer-focused professionals in New Jersey for a temporary/contract remote call center opportunity supporting healthcare insurance open ...
Quick apply
Remote Call Center Representative
Avenel, NJ · Remote
$19/hr
Work from home, help people, and make an impact! We're hiring customer-focused professionals in New Jersey for a temporary/contract remote call center opportunity supporting healthcare insurance open ...
Master Plumber Remote
NJ · On-site +1
$1.5K - $2.5K/mo
This role is ideal for a licensed Master Plumber who wants to leverage their experience in a flexible, primarily remote position while helping support a professional residential and commercial ...
Master Plumber Remote
NJ · On-site +1
$1.5K - $2.5K/mo
This role is ideal for a licensed Master Plumber who wants to leverage their experience in a flexible, primarily remote position while helping support a professional residential and commercial ...
Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing remote sales team while making a meaningful impact in the lives of working families. For over 70 ...
Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing remote sales team while making a meaningful impact in the lives of working families. For over 70 ...
Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing remote sales team while making a meaningful impact in the lives of working families. For over 70 ...
Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing remote sales team while making a meaningful impact in the lives of working families. For over 70 ...
Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing remote sales team while making a meaningful impact in the lives of working families. For over 70 ...
Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing remote sales team while making a meaningful impact in the lives of working families. For over 70 ...
Remote Helpdesk information
See New Jersey salary details
$12.93 - $14.89
2% of jobs
$14.89 - $16.84
6% of jobs
$16.84 - $18.79
12% of jobs
$19.34 is the 25th percentile. Wages below this are outliers.
$18.79 - $20.74
17% of jobs
The median wage is $22.31 / hr.
$20.74 - $22.70
16% of jobs
$22.70 - $24.65
16% of jobs
$25.62 is the 75th percentile. Wages above this are outliers.
$24.65 - $26.60
12% of jobs
$26.60 - $28.55
7% of jobs
$28.55 - $30.51
6% of jobs
$30.51 - $32.46
3% of jobs
$32.46 - $34.41
2% of jobs
$12
$23
$34
How much do remote helpdesk jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for remote helpdesk in New Jersey is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $26.35 per hour, depending on experience, location, and employer.
What is a remote helpdesk?
A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
What are remote helpdesk jobs?
Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.
What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?
To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.
What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?
Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.
What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?
| Aspect | Remote Helpdesk | Remote Technical Support Specialist |
|---|---|---|
| Credentials | CompTIA A+, Network+ or similar certifications often preferred | Similar certifications, often with additional technical or product-specific training |
| Work Environment | Remote, customer-facing, troubleshooting hardware/software issues | Remote, more technical troubleshooting, often involving software or network problems |
| Employer & Industry | IT service providers, tech companies, MSPs | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | People comparing entry-level tech support roles | Individuals seeking more specialized technical support jobs |
Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in New Jersey?
The most popular types of Helpdesk jobs in New Jersey are:
What are popular job titles related to Remote Helpdesk jobs in New Jersey?
For Remote Helpdesk jobs in New Jersey, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in New Jersey look for?
The top searched job categories for Remote Helpdesk jobs in New Jersey are:
What cities in New Jersey are hiring for Remote Helpdesk jobs?
Cities in New Jersey with the most Remote Helpdesk job openings:
Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu) - Trenton, NJ/Hybrid
Trenton, NJ • On-site, Remote
Full-time
Re-posted 24 days ago
Job description
Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu)
Trenton, NJ/Hybrid
5+ Months
Note1: 35 hour workweek.
Note2: Candidates will be required to come onsite for fingerprinting prior to start.
Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. Hours are Monday- Friday- 8:00 am to 4:00 pm IN OFFICE (1 day REMOTE: Tuesday, Wednesday or Thursday).
All training will be conducted on premises at 25 Market St. Trenton, NJ.
2-year college degree or equivalent technical study - preferred
Training on the AOC procedures and system will be provided.
Candidate needs good communication (verbal and written)
SUMMARY:
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures.
Qualifications and Skills Desired:
• Microsoft Windows 10
• Knowledge of Microsoft Windows Server, Active Directory, and Office 365 - training on AOC mainframe systems will be provided.
• Experience using Microsoft Excel, Word and Visio
• Must have good clear communication skills
Responsibilities:
• Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
• Maintain a working knowledge of Help Desk and IT Operations procedures.
• Log all incoming problems and requests and actions taken to resolve them.
• Provide first response help desk support to all customers and users.
• Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.
• Provide support for AOC business applications.
• Provide follow-up status to end-users in accordance with specified support policies and procedures.
• Ensure closed problems are adequately documented.
Trenton, NJ/Hybrid
5+ Months
Note1: 35 hour workweek.
Note2: Candidates will be required to come onsite for fingerprinting prior to start.
Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. Hours are Monday- Friday- 8:00 am to 4:00 pm IN OFFICE (1 day REMOTE: Tuesday, Wednesday or Thursday).
All training will be conducted on premises at 25 Market St. Trenton, NJ.
2-year college degree or equivalent technical study - preferred
Training on the AOC procedures and system will be provided.
Candidate needs good communication (verbal and written)
SUMMARY:
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures.
Qualifications and Skills Desired:
• Microsoft Windows 10
• Knowledge of Microsoft Windows Server, Active Directory, and Office 365 - training on AOC mainframe systems will be provided.
• Experience using Microsoft Excel, Word and Visio
• Must have good clear communication skills
Responsibilities:
• Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
• Maintain a working knowledge of Help Desk and IT Operations procedures.
• Log all incoming problems and requests and actions taken to resolve them.
• Provide first response help desk support to all customers and users.
• Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.
• Provide support for AOC business applications.
• Provide follow-up status to end-users in accordance with specified support policies and procedures.
• Ensure closed problems are adequately documented.