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Remote Helpdesk Support Jobs in Texas (NOW HIRING)

Turing

Remote STEM Expert

Lubbock, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Austin, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

El Paso, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Houston, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Lubbock, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Fort Worth, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Corpus Christi, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Arlington, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Plano, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Plano, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Dallas, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

San Antonio, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Dallas, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Corpus Christi, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Dallas, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Houston, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Fort Worth, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

San Antonio, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Dallas, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Plano, TX · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

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All JobsRemote Helpdesk Support JobsRemote Helpdesk Support Jobs in Texas

Remote Helpdesk Support information

See Texas salary details

$11

$21

$31

How much do remote helpdesk support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote helpdesk support in Texas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are some common challenges Remote Helpdesk Support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk support roles. Helpdesk support specialists are still needed for complex issues, customer interaction, and problem-solving that require human judgment and communication skills. Professionals in this field often work alongside AI tools to improve efficiency and service quality.

What is a Remote Helpdesk Support specialist?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

How to make 1000 a week remote?

A remote helpdesk support professional can earn $1,000 a week by working full-time hours, typically 40 hours, and gaining experience or certifications such as CompTIA A+ or HDI support certifications. Increasing income may involve taking on higher-paying contracts, specializing in in-demand skills like network troubleshooting, or working for companies that offer premium support services.

How can I make 2000 a week working from home?

A remote helpdesk support role can pay around $2000 per week if you work full-time, often requiring strong customer service skills, technical knowledge, and certifications like CompTIA A+ or HDI support certifications. Increasing earnings may involve taking on multiple clients, working overtime, or gaining specialized skills to command higher rates. Building a reputation for reliability and efficiency can also lead to higher-paying opportunities in remote support.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk Support, and why are they important?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.

Is it possible to get a remote help desk job?

Yes, remote helpdesk support jobs are widely available and often require technical skills, customer service abilities, and familiarity with remote communication tools. Many companies hire remote helpdesk agents to provide technical assistance from home, sometimes requiring certifications like CompTIA A+ or ITIL. These roles typically involve troubleshooting, remote desktop access, and supporting users across various locations.
What are popular job titles related to Remote Helpdesk Support jobs in Texas? For Remote Helpdesk Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk Support jobs in Texas look for? The top searched job categories for Remote Helpdesk Support jobs in Texas are:
What cities in Texas are hiring for Remote Helpdesk Support jobs? Cities in Texas with the most Remote Helpdesk Support job openings:
Remote Helpdesk Support jobs near you
Infographic showing various Remote Helpdesk Support job openings in Texas as of June 2026, with employment types broken down into 54% Full Time, 28% Part Time, 3% Temporary, 9% Contract, and 6% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.
Remote STEM Expert

Remote STEM Expert

Turing

Lubbock, TX • Remote

Other

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.


Role Overview:

  • Reviewing AI training problems and research environments built for a frontier AI lab
  • Assessing whether problems are scientifically realistic, well-designed, and correctly graded — not solving them yourself
  • Each task takes 30–90 minutes


Requirements:

  • Master's/PhD OR 4+ years of professional experience in the following fields: Mechanical Engineering, Materials, Chemistry, Chemical Engineering, or Electrical Engineering
  • Ability to start immediately
  • Feedback Skills: Ability to provide constructive feedback and detailed annotations.
  • Communication: Excellent structured communication and collaboration skills in a remote setting.
  • Independence: Self-motivated and able to work independently in a remote setting.
  • Technical Setup: Desktop/Laptop set up with a good internet connection.


Perks of Freelancing With Turing:

  • Work in a fully remote environment.
  • Opportunity to work on cutting-edge AI projects with leading LLM companies.
  • Potential for contract extension based on performance and project needs.


Offer Details:

  • Engagement type : Contractor assignment/freelancer (no medical/paid leave)

Interested? Complete this quick application form to be considered:

https://forms.gle/2c4WAMcdFehXZo9LA

Apply