We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Lead Technical Support Specialist
Waterloo, ON · On-site +1
CA$86K - CA$130K/yr
We are hiring talent AI can't replace to help us shape the future of information management. Join ... Representing OpenText in customer communications via telephone, email, or using remote solutions ...
Lead Technical Support Specialist
Waterloo, ON · On-site +1
CA$86K - CA$130K/yr
We are hiring talent AI can't replace to help us shape the future of information management. Join ... Representing OpenText in customer communications via telephone, email, or using remote solutions ...
Remote Help Desk information
See Waterloo, ON salary details
$11.21 - $12.39
5% of jobs
$12.39 - $13.57
5% of jobs
$14.67 is the 25th percentile. Wages below this are outliers.
$13.57 - $14.75
16% of jobs
$14.75 - $15.93
14% of jobs
The median wage is $16.63 / hr.
$15.93 - $17.11
18% of jobs
$18.03 is the 75th percentile. Wages above this are outliers.
$17.11 - $18.30
23% of jobs
$18.30 - $19.48
14% of jobs
$19.48 - $20.66
5% of jobs
$20.66 - $21.84
1% of jobs
$21.84 - $23.02
0% of jobs
$23.02 - $24.21
0% of jobs
$11
$17
$24
How much do remote help desk jobs pay per hour?
What is the difference between Remote Help Desk vs Remote Technical Support Specialist?
| Aspect | Remote Help Desk | Remote Technical Support Specialist |
|---|---|---|
| Credentials | CompTIA A+, Microsoft Certified, or similar | CompTIA A+, Network+, Microsoft certifications |
| Work Environment | Customer service-focused, troubleshooting hardware/software issues | Technical problem-solving, advanced diagnostics |
| Employer & Industry | IT service providers, corporate IT departments | IT support firms, software companies, tech vendors |
| Search & Comparison Intent | Differences, roles, responsibilities | Skills, certifications, job duties |
Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.
What are the key skills and qualifications needed to thrive as a Remote Help Desk professional, and why are they important?
What are some common challenges faced by Remote Help Desk professionals and how can they be managed?
What are Remote Help Desk jobs?
Senior Software Engineer, Core Experiences - Waterloo, Canada
Waterloo, ON • On-site, Remote
Other
Posted 2 days ago
Job description
Mission
Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.
What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth.
Overview
We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.
What You'll Do
- Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
- Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
- Ship cloud functions, lightweight backend services, and jobs using Kotlin
An Ideal Candidate Should Have
- Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
- Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
- Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
- Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
- Preferred Tech Stack:
- Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform)
- Prior experience with GCP is a plus
What We Offer
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.
Think you're a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don't forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.