Remote Help Desk Technician Jobs in Springfield, IL

About BinSentry

BinSentry is an extremely fast-growing ag-tech company started in KW, Ontario, Canada. BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with enhanced forecasting and decision-making capabilities.

With our technology, feed mills, commercial grain handling facilities, and protein producers are enhancing feed ordering efficiency, raising healthier animals, improving employee safety, reducing their environmental footprint and - most significantly - uncovering new savings. Today, BinSentry is monitoring more than 50,000 bins in real time across North America. When it comes to the future of agricultural supply chain management, BinSentry is leading the way. For more information visit www.binsentry.com 

We are seeking a conscientious, qualified part time Field Technician who can install and service our devices across multiple regions. 

Key Responsibilities

• Drive to rural areas to install & service our devices on farm locations, ranging from 1-50 in a given day. 
• At the site, you will be required to disinfect tires and boots, climb feed bins that range between 10 and 40 ft tall and install our sensor and small solar panel inside the site’s bin. The installation typically takes 10 - 15 minutes. 
• Troubleshoot basic issues on field devices (requiring service) where applicable. 
• Adhere to biosecurity rules where required for each farm location.
• Maintain accurate mileage records and time sheets.       

Qualifications

• High school diploma
• Working at heights certification, with a full understanding of how to use fall protection equipment. 
• Clean driving record with ability to drive 8 - 10 hrs per day
• Reliable smartphone with basic knowledge of how to use it and take basic measurements. 
• Organizational and problem solving skills
• Great communication skills to work with customers and ability to communicate in English
• Positive attitude and service minded.
• Solid work ethic and a high standard for yourself and respect for others
• Trustworthy, prompt and reliable. 
• Ability to work in all types of weather conditions
• Physically able to climb and lift more than 50lbs. 

Useful skills to have

• Experience working at heights 
• Experience using power tools
• Experience working with electronics

What we offer

• Functional and safety tools required for the role
• Group health and dental benefits 
• Competitive compensation 
• A meaningful mission
• Brag-worthy swag

The recruitment process

• Technician Survey
• Interview with Operations team
• Competency assessment
• Offer

Is BinSentry Remote?

Field Technicians will be required to maintain and manage inventory at their home and drive to farms from their home location. 

We use artificial intelligence tools to support parts of our recruitment process, such as screening or assessing applications. Final hiring decisions are made by our hiring team.

This posting is for an existing vacancy.

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