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Remote Healthcare Customer Service Jobs in Oregon

Behavioral Health Care Manager

OR ยท On-site +1

$70K - $77K/yr

The primary location for this role is remote, and expected schedule requirements are Monday to ... Resource validated external services requested by the family to meet behavioral and social needs ...

CDP Flex Customer Service Representative

OR ยท On-site +1

$16 - $21.75/hr

The ideal candidate is an effective communicator with a strong understanding of healthcare benefits ... Ability to multitask in a fast-paced, remote environment

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Showing results 21-40

Remote Healthcare Customer Service information

See Oregon salary details

$10

$19

$28

How much do remote healthcare customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote healthcare customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a remote healthcare customer service representative?

A remote healthcare customer service representative is a professional who assists patients, healthcare providers, and insurers with inquiries related to medical services, billing, insurance claims, and appointments, all while working from a remote location such as their home. They communicate primarily via phone, email, or chat to resolve issues, provide information, and ensure a positive experience for patients. These representatives are trained to handle sensitive medical information in accordance with privacy regulations like HIPAA, and they play a crucial role in supporting the administrative needs of healthcare organizations.

What are the key skills and qualifications needed to thrive as a remote healthcare customer service representative?

To thrive as a Remote Healthcare Customer Service Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service best practices, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) software, electronic health records (EHR) systems, and secure communication platforms is typically required. Outstanding communication, patience, and problem-solving abilities are crucial soft skills that set top performers apart in this role. These competencies ensure accurate information delivery, high patient satisfaction, and effective resolution of complex healthcare inquiries in a remote environment.

What are some common challenges faced by remote healthcare customer service representatives, and how can they be managed?

Remote healthcare customer service representatives often navigate challenges such as handling sensitive patient information securely, managing high call volumes, and addressing complex insurance or billing questions. Working from home can also mean less immediate support from colleagues or supervisors. To manage these challenges, it's important to stay up-to-date with HIPAA regulations, utilize available training resources, and maintain clear communication with your team via digital channels. Employers typically provide secure systems and regular opportunities for virtual team meetings to foster collaboration and ongoing support.

What is the difference between Remote Healthcare Customer Service vs Remote Medical Billing and Coding?

AspectRemote Healthcare Customer ServiceRemote Medical Billing and Coding
Required CredentialsHigh school diploma, customer service skillsCertification in medical billing/coding (e.g., CPC, CCS)
Work EnvironmentCall centers, healthcare provider offices, remoteHome-based, healthcare clinics, billing companies
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Common Search & ComparisonCustomer support roles in healthcareMedical billing and coding jobs

While both roles are remote and involve healthcare, Remote Healthcare Customer Service focuses on assisting patients and providers with inquiries, whereas Remote Medical Billing and Coding involves processing insurance claims and coding diagnoses. They require different certifications and have distinct daily tasks, but both are essential in healthcare operations.

What are the most commonly searched types of Healthcare Customer Service jobs in Oregon?

The most popular types of Healthcare Customer Service jobs in Oregon are:

What job categories do people searching Remote Healthcare Customer Service jobs in Oregon look for?

The top searched job categories for Remote Healthcare Customer Service jobs in Oregon are:

What cities in Oregon are hiring for Remote Healthcare Customer Service jobs?

Cities in Oregon with the most Remote Healthcare Customer Service job openings:

Infographic showing various Remote Healthcare Customer Service job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Licensed Mental Health Therapist - Remote Opportunity at Charlie Healthcare Services

Charlie Healthcare Services

Hillsboro, OR โ€ข Remote

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago

New


Job description

Position Overview

Charlie Healthcare Services is actively seeking a passionate and fully licensed Mental Health Therapist to join our dedicated team. In this full-time remote role, you will be instrumental in providing vital mental health services to a diverse client population, emphasizing accessible care for individuals facing various challenges. Your professionalism and expertise will significantly contribute to enhancing the mental well-being of our community.

About the Organization

At Charlie Healthcare Services, we stand committed to transforming mental healthcare delivery. We pride ourselves on our inclusive environment where individuals from all backgrounds feel valued and respected. Our mission centers around the belief that everyone deserves access to quality mental health services. We focus on fostering a culture of empathy and collaboration among our licensed therapists, supporting them in their efforts to make a meaningful impact in the lives of our clients.

Work Environment

This position is classified as a remote role, allowing you the flexibility to work from the comfort of your home while still operating within a structured framework. You will engage with clients primarily through telehealth platforms, ensuring that you have all the tools necessary to deliver effective therapy sessions. The remote work setting is designed to facilitate your success, offering easy access to resources and a supportive administrative team dedicated to your overall well-being.

Key Responsibilities
  • Conduct thorough assessments and evaluations to accurately identify clients' mental health needs, collaboratively developing individualized treatment plans that cater to their specific situations.
  • Deliver evidence-based therapy services to clients, employing modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and trauma-informed care methodologies tailored to individual, group, and family dynamics.
  • Engage in active collaboration with case managers, psychiatrists, and other healthcare professionals to ensure holistic, coordinated care for each client.
  • Provide crisis intervention and support for clients experiencing acute distress or emergency situations, harnessing your skills to provide immediate assistance and resources.
  • Participate in outreach initiatives and educational programs designed to promote mental health awareness and reduce stigma within the community.
Patient Population / Client Focus

As a licensed Mental Health Therapist at Charlie Healthcare Services, you will serve a diverse client population, including individuals grappling with depression, anxiety, trauma, and relationship issues. Our client mix includes adults and families from varying socioeconomic, cultural, and ethnic backgrounds. Your role will require you to tailor your communication and therapy approaches to meet the unique needs of each client, fostering an environment of security and trust.

Qualifications
  • An independent and active license as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Doctor of Psychology (PsyD).
  • A completed masterโ€™s degree or doctorate in fields related to Social Work, Mental Health Counseling, or Psychology.
  • Strong communication and interpersonal skills, demonstrating the ability to build rapport and establish therapeutic relationships effectively.
  • Exemplary cultural competence, enabling you to work sensitively with clients from various backgrounds.
  • Excellent time-management and organizational skills to ensure prompt and thorough documentation of client sessions.
Preferred Experience
  • Experience in telehealth services, adapting traditional therapy methodologies for remote delivery.
  • A background in crisis intervention techniques and community outreach programs.
  • Prior work within hospice or palliative care settings, providing end-of-life counseling is a plus.
Compensation and Benefits

We offer a competitive salary that ranges from USD 70,000 to 100,000 yearly, depending on your experience and qualifications. Charlie Healthcare Services values your contributions and ensures you are compensated fairly within the industry standards.

  • Comprehensive health insurance plans covering medical, dental, and vision benefits, promoting your overall health.
  • Professional liability insurance for peace of mind as you conduct your vital work.
  • Generous paid time off and holiday leave, prioritizing work-life balance.
  • Access to ongoing professional development opportunities and continuing education resources supporting your career growth.
  • A collaborative team environment that values mentorship and supervision to help you excel in your role.
Career Growth Opportunities

Charlie Healthcare Services is committed to your personal and professional growth. You will have access to a variety of continuing education programs and professional development workshops designed to refine your skills and keep you updated on the latest in mental health care practices. You may also explore leadership roles and specialized areas of practice within our organization as you advance in your career.

Why Join Our Team

By joining Charlie Healthcare Services, you become part of a forward-thinking organization dedicated to the mental health of our community. Here, your work is not just a job; itโ€™s a vocation where every day presents an opportunity to touch lives positively. Our supportive culture encourages innovation, collaboration, and inclusivity, ensuring that all staff members are empowered to deliver their best work.

Application Information

If you are an enthusiastic and licensed mental health therapist eager to bring your expertise to a vibrant team dedicated to accessible care for diverse populations, we encourage you to apply today. Please submit your resume and a cover letter highlighting your relevant experience and passion for mental health services. Be part of our mission to improve the lives of individuals within our community.