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Remote Healthcare Customer Service Jobs in Springfield, OR

HMG Careers

Remote Customer Service and Sales

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

COMAGINE HEALTH

Project Coordinator I

Eugene, OR · Remote

At Comagine Health, our work improves the quality, safety, and value of healthcare across the ... customer service. What You\'ll Do * Coordinate project tasks, timelines, and deliverables.

Talkiatry

Remote Therapist - Oregon

Eugene, OR · Remote

$70K - $90K/yr

Talkiatry is a virtual mental health practice built by clinicians, for clinicians. Our care model ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

firsthand Health

Remote Triage Nurse

Eugene, OR · On-site +1

$80K/yr

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support ... Coordinate care with patients' other providers to ensure seamless health management. * Training:

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All JobsHealthcare Customer Service JobsRemote Healthcare Customer Service JobsRemote Healthcare Customer Service Jobs in Springfield, OR

Remote Healthcare Customer Service information

See Springfield, OR salary details

$10

$19

$27

How much do remote healthcare customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote healthcare customer service in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote healthcare customer service representatives, and how can they be managed?

Remote healthcare customer service representatives often navigate challenges such as handling sensitive patient information securely, managing high call volumes, and addressing complex insurance or billing questions. Working from home can also mean less immediate support from colleagues or supervisors. To manage these challenges, it's important to stay up-to-date with HIPAA regulations, utilize available training resources, and maintain clear communication with your team via digital channels. Employers typically provide secure systems and regular opportunities for virtual team meetings to foster collaboration and ongoing support.

What is a remote healthcare customer service representative?

A remote healthcare customer service representative is a professional who assists patients, healthcare providers, and insurers with inquiries related to medical services, billing, insurance claims, and appointments, all while working from a remote location such as their home. They communicate primarily via phone, email, or chat to resolve issues, provide information, and ensure a positive experience for patients. These representatives are trained to handle sensitive medical information in accordance with privacy regulations like HIPAA, and they play a crucial role in supporting the administrative needs of healthcare organizations.

What is the difference between Remote Healthcare Customer Service vs Remote Medical Billing and Coding?

AspectRemote Healthcare Customer ServiceRemote Medical Billing and Coding
Required CredentialsHigh school diploma, customer service skillsCertification in medical billing/coding (e.g., CPC, CCS)
Work EnvironmentCall centers, healthcare provider offices, remoteHome-based, healthcare clinics, billing companies
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Common Search & ComparisonCustomer support roles in healthcareMedical billing and coding jobs

While both roles are remote and involve healthcare, Remote Healthcare Customer Service focuses on assisting patients and providers with inquiries, whereas Remote Medical Billing and Coding involves processing insurance claims and coding diagnoses. They require different certifications and have distinct daily tasks, but both are essential in healthcare operations.

What are the key skills and qualifications needed to thrive as a Remote Healthcare Customer Service Representative, and why are they important?

To thrive as a Remote Healthcare Customer Service Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service best practices, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) software, electronic health records (EHR) systems, and secure communication platforms is typically required. Outstanding communication, patience, and problem-solving abilities are crucial soft skills that set top performers apart in this role. These competencies ensure accurate information delivery, high patient satisfaction, and effective resolution of complex healthcare inquiries in a remote environment.
What are the most commonly searched types of Healthcare Customer Service jobs in Springfield, OR? The most popular types of Healthcare Customer Service jobs in Springfield, OR are:
What are popular job titles related to Remote Healthcare Customer Service jobs in Springfield, OR? For Remote Healthcare Customer Service jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Remote Healthcare Customer Service jobs in Springfield, OR look for? The top searched job categories for Remote Healthcare Customer Service jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Remote Healthcare Customer Service jobs? Cities near Springfield, OR with the most Remote Healthcare Customer Service job openings:
Remote Healthcare Customer Service jobs near you
Infographic showing various Remote Healthcare Customer Service job openings in Springfield, OR as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,467 per year, or $19.5 per hour.
Remote Customer Service Agent

Remote Customer Service Agent

American Income Life Insurance Company

Eugene, OR • On-site, Remote

$90K - $120K/yr

Full-time

Posted 21 days ago

Job description

AO Globe Life is expanding its remote team and seeking motivated professionals who want to help individuals and families across the United States access important supplemental benefit programs. This fully remote opportunity offers flexibility, meaningful work, and strong professional growth within a supportive team environment.
Whether you're beginning your career or exploring a new professional direction, this role provides structured training, mentorship, and the opportunity to build long-term success while making a positive impact.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling designed to support work-life balance
Pre-qualified client consultations provided - no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Long-term income potential through vested renewals
Leadership development and advancement opportunities
Collaborative, mission-driven team culture
What You'll Do
Conduct scheduled virtual consultations with clients through Zoom
Understand client needs and explain available benefit options
Guide individuals and families through the enrollment process
Maintain accurate digital records and follow-up communication
Deliver excellent client service and build long-term relationships
Participate in ongoing training, team meetings, and development sessions
Who Thrives in This Role
Strong communicators with a service-focused mindset
Organized professionals comfortable managing responsibilities independently
Individuals confident using video conferencing and digital platforms
Candidates motivated by growth, mentorship, and career advancement
Customer service, consulting, or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with unions, credit unions, and veteran organizations to help families access financial protection and peace of mind.
With a growing remote-first workforce and a strong culture of mentorship and professional development, AO Globe Life offers meaningful career opportunities for individuals who want to make a lasting impact.
Apply today to begin building a flexible remote career helping families nationwide.

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