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Remote Healthcare Customer Service Jobs in Oregon

Teleperformance

Healthcare Customer Service Representative

$17 - $20.25/hr

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Imagine Pediatrics

Behavioral Health Care Manager

OR · On-site +1

$70K - $77K/yr

The primary location for this role is remote, and expected schedule requirements are Monday to ... Resource validated external services requested by the family to meet behavioral and social needs ...

Teleperformance

Healthcare Sales - Remote

Overview As a Healthcare Sales Specialist, you will serve as a primary point of contact for our ... Customer service and/or sales experience preferred. * College degree preferred but not required.

Teleperformance

Remote - Customer Service Representative

$16 - $21.75/hr

We invest in and prioritize the mental health and well-being of our team members by providing ... critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and ...

Teleperformance

Customer Service Representative - Remote

$16 - $21.75/hr

We invest in and prioritize the mental health and well-being of our team members by providing ... critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and ...

Teleperformance

Customer Service Representative - Remote

$16 - $21.75/hr

We invest in and prioritize the mental health and well-being of our team members by providing ... critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and ...

Teleperformance

Remote Customer Service Representative

$16 - $21.75/hr

We invest in and prioritize the mental health and well-being of our team members by providing ... critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and ...

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Remote Healthcare Customer Service information

See Oregon salary details

$10

$19

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How much do remote healthcare customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote healthcare customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote healthcare customer service representatives, and how can they be managed?

Remote healthcare customer service representatives often navigate challenges such as handling sensitive patient information securely, managing high call volumes, and addressing complex insurance or billing questions. Working from home can also mean less immediate support from colleagues or supervisors. To manage these challenges, it's important to stay up-to-date with HIPAA regulations, utilize available training resources, and maintain clear communication with your team via digital channels. Employers typically provide secure systems and regular opportunities for virtual team meetings to foster collaboration and ongoing support.

What is a remote healthcare customer service representative?

A remote healthcare customer service representative is a professional who assists patients, healthcare providers, and insurers with inquiries related to medical services, billing, insurance claims, and appointments, all while working from a remote location such as their home. They communicate primarily via phone, email, or chat to resolve issues, provide information, and ensure a positive experience for patients. These representatives are trained to handle sensitive medical information in accordance with privacy regulations like HIPAA, and they play a crucial role in supporting the administrative needs of healthcare organizations.

What is the difference between Remote Healthcare Customer Service vs Remote Medical Billing and Coding?

AspectRemote Healthcare Customer ServiceRemote Medical Billing and Coding
Required CredentialsHigh school diploma, customer service skillsCertification in medical billing/coding (e.g., CPC, CCS)
Work EnvironmentCall centers, healthcare provider offices, remoteHome-based, healthcare clinics, billing companies
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Common Search & ComparisonCustomer support roles in healthcareMedical billing and coding jobs

While both roles are remote and involve healthcare, Remote Healthcare Customer Service focuses on assisting patients and providers with inquiries, whereas Remote Medical Billing and Coding involves processing insurance claims and coding diagnoses. They require different certifications and have distinct daily tasks, but both are essential in healthcare operations.

What are the key skills and qualifications needed to thrive as a remote healthcare customer service representative?

To thrive as a Remote Healthcare Customer Service Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service best practices, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) software, electronic health records (EHR) systems, and secure communication platforms is typically required. Outstanding communication, patience, and problem-solving abilities are crucial soft skills that set top performers apart in this role. These competencies ensure accurate information delivery, high patient satisfaction, and effective resolution of complex healthcare inquiries in a remote environment.

What are the most commonly searched types of Healthcare Customer Service jobs in Oregon?

The most popular types of Healthcare Customer Service jobs in Oregon are:

What are popular job titles related to Remote Healthcare Customer Service jobs in Oregon?

For Remote Healthcare Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Healthcare Customer Service jobs in Oregon look for?

The top searched job categories for Remote Healthcare Customer Service jobs in Oregon are:

What cities in Oregon are hiring for Remote Healthcare Customer Service jobs?

Cities in Oregon with the most Remote Healthcare Customer Service job openings:

Remote Healthcare Customer Service jobs near you
Infographic showing various Remote Healthcare Customer Service job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Healthcare Customer Service Representative

Teleperformance

Remote

$17 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

45th of 71 rated call and contact centers

Job description

Overview

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

 With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY

Responsibilities

Your Responsibilities

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. 

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required
Qualifications

We're looking for fearless people - people who are inspired to deliver only the best in all that we do.

  • Ability to work remotely in a virtual team environment
  • 6 months Customer service experience preferred
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer system
  • Proven oral & written communication skills
  • Logical problem-solving skills
  • Ability to navigate Windows operating systems
  • Organization and work prioritization skills

Work from Home Requirements:

  • Internet Connection Requirements:
    • Minimum subscribed download rate equal or exceeds 12.0 Mbps
    • Minimum subscribed upload rate equal or exceeds 3.0 Mbps
    • ISP must have no packet loss and ping under 50ms
    • Proof of internet speed required
  • Clean and quiet workspace

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer

Employment Type: FULL_TIME

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