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Remote Healthcare Customer Service Jobs in Oregon

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

XO Health Inc.

Healthcare Support Advocate

OR · On-site +1

Remote- USA -Virtual Contact Center The Healthcare Support Advocate is a key member of XO Health ... Proficiency in Microsoft Office Suite and customer service and/or claims processing systems.

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All JobsHealthcare Customer Service JobsRemote Healthcare Customer Service JobsRemote Healthcare Customer Service Jobs in Oregon

Remote Healthcare Customer Service information

See Oregon salary details

$10

$19

$28

How much do remote healthcare customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote healthcare customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a remote healthcare customer service representative?

A remote healthcare customer service representative is a professional who assists patients, healthcare providers, and insurers with inquiries related to medical services, billing, insurance claims, and appointments, all while working from a remote location such as their home. They communicate primarily via phone, email, or chat to resolve issues, provide information, and ensure a positive experience for patients. These representatives are trained to handle sensitive medical information in accordance with privacy regulations like HIPAA, and they play a crucial role in supporting the administrative needs of healthcare organizations.

What are the key skills and qualifications needed to thrive as a remote healthcare customer service representative?

To thrive as a Remote Healthcare Customer Service Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service best practices, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) software, electronic health records (EHR) systems, and secure communication platforms is typically required. Outstanding communication, patience, and problem-solving abilities are crucial soft skills that set top performers apart in this role. These competencies ensure accurate information delivery, high patient satisfaction, and effective resolution of complex healthcare inquiries in a remote environment.

What are some common challenges faced by remote healthcare customer service representatives, and how can they be managed?

Remote healthcare customer service representatives often navigate challenges such as handling sensitive patient information securely, managing high call volumes, and addressing complex insurance or billing questions. Working from home can also mean less immediate support from colleagues or supervisors. To manage these challenges, it's important to stay up-to-date with HIPAA regulations, utilize available training resources, and maintain clear communication with your team via digital channels. Employers typically provide secure systems and regular opportunities for virtual team meetings to foster collaboration and ongoing support.

What is the difference between Remote Healthcare Customer Service vs Remote Medical Billing and Coding?

AspectRemote Healthcare Customer ServiceRemote Medical Billing and Coding
Required CredentialsHigh school diploma, customer service skillsCertification in medical billing/coding (e.g., CPC, CCS)
Work EnvironmentCall centers, healthcare provider offices, remoteHome-based, healthcare clinics, billing companies
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Common Search & ComparisonCustomer support roles in healthcareMedical billing and coding jobs

While both roles are remote and involve healthcare, Remote Healthcare Customer Service focuses on assisting patients and providers with inquiries, whereas Remote Medical Billing and Coding involves processing insurance claims and coding diagnoses. They require different certifications and have distinct daily tasks, but both are essential in healthcare operations.

What are the most commonly searched types of Healthcare Customer Service jobs in Oregon?

The most popular types of Healthcare Customer Service jobs in Oregon are:

What are popular job titles related to Remote Healthcare Customer Service jobs in Oregon?

For Remote Healthcare Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Healthcare Customer Service jobs in Oregon look for?

The top searched job categories for Remote Healthcare Customer Service jobs in Oregon are:

What cities in Oregon are hiring for Remote Healthcare Customer Service jobs?

Cities in Oregon with the most Remote Healthcare Customer Service job openings:

Remote Healthcare Customer Service jobs near you
Infographic showing various Remote Healthcare Customer Service job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Healthcare Recruiters

Anderson Recruiting & Consulting

Remote

$55K/yr

Full-time

Re-posted 25 days ago

Job description

Job Title: Healthcare Recruiter (Nursing & Allied Health)
Location: 100% Remote (Must reside in Eastern or Central Time Zones) 
Compensation: $55,000 Base + Uncapped Commission

The Opportunity
Our client is experiencing a massive surge in demand and is seeking remote Healthcare Recruiters to manage a high volume of local contract orders. Currently, their pipeline is a diverse 50/50 split between Registered Nurses (RNs) and Allied Health professionals (LPNs, RRTs, etc.). This is not a "cold start" role. You will be joining an established, high-performing team with a large volume of active orders ready to be filled. We need recruiters who are comfortable toggling between high-level clinical roles and specialized allied health positions without missing a beat.

Key Responsibilities
  • High-Volume Execution: Source, screen, and submit candidates for local contracts, maintaining a 50/50 balance between Nursing and Allied Health desks.
  • Specialized Sourcing: Proactively identify RNs, LPNs, and Respiratory Therapists (RRTs) using advanced Boolean strings, social sourcing, and referral networks.
  • Urgency & Compliance: Move candidates through the pipeline with extreme urgency while ensuring all credentialing and compliance standards for healthcare contractors are met.
  • Client Interface: Partner directly with our established client base to understand specific unit needs and local market trends.
  • Time Zone Alignment: Operate effectively within Eastern or Central time zones to ensure seamless communication with our primary markets and candidates.
Requirements
  • Experience: 2+ years of healthcare recruiting experience within an agency setting.
  • Clinical Knowledge: Demonstrated familiarity with the differences in scope and licensing for RNs vs. LPNs and Allied Health specialties (specifically RRTs).
  • Agency Background: Ideally, coming from a smaller firm where you managed direct client relationships and have a "hands-on" approach to the full recruitment lifecycle.
  • Remote Proficiency: Disciplined, self-motivated, and tech-savvy enough to thrive in a 100% remote environment.
  • Communication: Strong interpersonal skills to build trust quickly with healthcare professionals who are often on the move.
Why Join Our Team?
  • Instant Momentum: We have more orders than we can currently service—your earning potential is limited only by your speed.
  • Collaborative Environment: Work alongside a team of "hungry," seasoned recruiters in a culture that celebrates wins and shares best practices.
  • Work-Life Flexibility: 100% remote role designed for professionals who value autonomy and results.
For additional information/consideration, please apply.