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Remote Healthcare Call Center Jobs in Riverside, CA

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Remote Healthcare Call Center information

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$11

$17

$26

How much do remote healthcare call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote healthcare call center in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What is a remote healthcare call center?

A remote healthcare call center job involves assisting patients, healthcare providers, or insurance companies over the phone or via online platforms from a remote location, usually your home. Responsibilities typically include answering questions about medical services, scheduling appointments, handling billing inquiries, and providing general support. Workers must have strong communication skills, a good understanding of healthcare processes, and the ability to navigate confidential information securely. Most employers provide training and require a reliable internet connection and a quiet workspace. This role is essential for ensuring patients receive timely assistance and information, even when they cannot visit a healthcare facility in person.

What are the key skills and qualifications needed to thrive as a remote healthcare call center representative?

To excel as a Remote Healthcare Call Center Representative, you need strong communication skills, basic medical knowledge, and a high school diploma or equivalent, with some employers preferring healthcare-related certifications. Familiarity with call center software, electronic health records (EHR) systems, and secure messaging platforms is typically required. Outstanding active listening, empathy, patience, and problem-solving abilities help you effectively support patients and collaborate with healthcare teams. These skills ensure accurate information delivery, patient satisfaction, and efficient resolution of healthcare inquiries in a remote environment.

What are some common challenges faced in a remote healthcare call center role, and how can I prepare for them?

Working in a remote healthcare call center often involves handling high call volumes, managing sensitive patient information, and addressing complex medical inquiries. Common challenges include staying updated on healthcare regulations, maintaining clear communication without in-person cues, and managing stress from urgent or emotional calls. To prepare, familiarize yourself with HIPAA guidelines, practice strong organizational skills, and develop effective communication techniques to ensure a positive patient experience and compliance with industry standards.

What is the difference between Remote Healthcare Call Center vs Remote Medical Customer Service Representative?

AspectRemote Healthcare Call CenterRemote Medical Customer Service Representative
CredentialsBasic healthcare certifications often preferredCustomer service training, healthcare knowledge beneficial
Work EnvironmentCall centers, home offices, healthcare settingsHome offices, healthcare or insurance companies
Industry UsageHealthcare providers, insurance companies, hospitalsHealth insurance firms, medical device companies, healthcare providers
Job FocusHandling patient inquiries, appointment scheduling, insurance infoAssisting customers with billing, claims, product info

Both roles involve remote work in healthcare-related customer support, but the Remote Healthcare Call Center focuses more on patient care and healthcare services, while the Remote Medical Customer Service Representative emphasizes billing, claims, and product assistance. Understanding these differences helps job seekers find the best fit for their skills and interests.

What are popular job titles related to Remote Healthcare Call Center jobs in Riverside, CA? For Remote Healthcare Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Healthcare Call Center jobs in Riverside, CA look for? The top searched job categories for Remote Healthcare Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Healthcare Call Center jobs? Cities near Riverside, CA with the most Remote Healthcare Call Center job openings:
Infographic showing various Remote Healthcare Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 12% Part Time, 2% Temporary, and 6% Contract. Highlights an 8% In-person, and 92% Remote job distribution, with an average salary of $37,359 per year, or $18 per hour.

Audit Senior Manager, Health Care Industry

Wipfli Advisory LLC

Irvine, CA โ€ข On-site, Remote

$142K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago


Job description

Overview
At Wipfli, people count.
At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results.
We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path.
People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.
Wipfli is seeking an experienced Audit & Accounting Senior Manager to serve our growing healthcare practice, with a primary focus on clients located in California and heavily focused on our senior living clients. Our senior living clients include skilled nursing facilities (SNFs), assisted living communities, continuing care retirement communities (CCRCs), home health, hospice and independent living organizations, ranging from mission-driven nonprofit providers to complex, multi-entity for-profit operators.
This role is ideal for a leader who is passionate about the senior living industry, values strong client relationships, and is energized by helping grow and expand our California senior living audit presence while delivering high-quality attest services. While the position is not required to work from the Wipfli office day to day, the successful candidate will be based in California and comfortable engaging with clients and prospects across the state.
Responsibilities
Responsibilities:
  • Lead and oversee complex audit, review, and attest engagements for senior living healthcare clients, ensuring compliance with firm and professional standards
  • Serve as a trusted advisor to senior living clients, communicating audit results, financial insights, and emerging accounting or regulatory issues clearly and effectively
  • Build and deepen relationships with existing California senior living clients while partnering with engagement leaders to enhance service delivery
  • Plan and manage engagement staffing, schedules, and budgets, leveraging both U.S.-based and international team members
  • Assist clients with GAAP compliance and the adoption of FASB Accounting Standard Updates. Address client concerns and resolve problems as they arise while communicating proactively and promptly
  • Coach, mentor, and develop associates, seniors, and managers, with opportunities to take on performance coaching or people leadership responsibilities over time

Knowledge, Skills and Abilities
Qualifications:
  • Bachelor's Degree in Accounting
  • CPA certification required
  • Requires 8-10 years of job related experience with a public accounting firm.
  • Demonstrated experience serving senior living healthcare clients, with strong preference for skilled nursing, assisted living, and/or CCRC exposure
  • Ability to work effectively with both nonprofit and for-profit senior living organizations and adapt communication style accordingly
  • Proven client relationship skills, with interest or experience in business development and practice growth
  • Management and/or mentoring experience with other staff members

Kristin Kallies, from our recruiting team, will be guiding you through this process. Visit her LinkedIn page to connect!
#LI-Remote
#LI-KK1
Additional Details
Additional Details:
Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other characteristics protected by federal, state, or local laws.
Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at hr@wipfli.com
Wipfli values fair, transparent, and competitive compensation, considering each candidate's unique skills and experiences. The estimated base pay range for this role is $142,000 to $200,000, with offers typically not made at the maximum, allowing for future salary increases. The actual salary at the time of offer depends on business related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws.
Individuals may be eligible for an annual discretionary bonus, subject to participation rules and based on a variety of factors including, but not limited to, individual and Firm performance.
Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location.
"Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.