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Remote Health Insurance Navigator Jobs in California

NeuroNav

Service Navigator

Oakland, CA · Remote

$22.75 - $29.75/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k ...

NeuroNav

Service Navigator

San Diego, CA · On-site +1

$21 - $27.50/hr

Company Description What You'll Do As a Service Navigator, you will be responsible for guiding ... Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k ...

NeuroNav

Service Navigator

American Canyon, CA · Remote

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k ...

NeuroNav

Service Navigator

American Canyon, CA · On-site +1

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k ...

NeuroNav

Service Navigator

San Diego, CA · Remote

$21 - $27.50/hr

Company Description What You'll Do As a Service Navigator, you will be responsible for guiding ... Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k ...

NeuroNav

Service Navigator

Los Angeles, CA · On-site +1

$21.25 - $28/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k ...

NeuroNav

Service Navigator

San Diego, CA · Remote

$21 - $27.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k ...

NeuroNav

Service Navigator

Los Angeles, CA · Remote

$21.25 - $28/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k ...

NeuroNav

Service Navigator

Pleasanton, CA · Remote

$22 - $29/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k ...

NeuroNav

Service Navigator

American Canyon, CA · On-site +1

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k ...

NeuroNav

Service Navigator

San Diego, CA · On-site +1

$21 - $27.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k ...

Actalent

Remote Genetic Counselor

Mather, CA · Remote

$50 - $60/hr

Familiarity with healthcare regulatory and accreditation standards including: * CMS * DHCS * NCQA ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

New

Actalent

Remote Genetic Counselor

Mather, CA · Remote

$50 - $60/hr

Familiarity with healthcare regulatory and accreditation standards including: * CMS * DHCS * NCQA ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

New

GIA Legacy Planning

Why Join Us? ✔ Work from anywhere - 100% remote position with flexible hours ✔ Uncapped ... ✔ Active Life and/or Health Insurance License (Required) ✔ Strong communication and ...

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All JobsHealth Insurance Navigator JobsRemote Health Insurance Navigator JobsRemote Health Insurance Navigator Jobs in California

Remote Health Insurance Navigator information

What skills and qualifications are needed to thrive as a remote health insurance navigator?

To thrive as a Remote Health Insurance Navigator, you need comprehensive knowledge of health insurance policies, eligibility requirements, and regulatory guidelines, often supported by a relevant degree or certification in health services or insurance. Familiarity with customer relationship management (CRM) software, virtual communication tools, and online enrollment systems is essential. Exceptional communication, problem-solving abilities, and patience are crucial soft skills for assisting clients in understanding complex insurance options. These competencies enable Navigators to provide accurate guidance, ensure compliance, and deliver a supportive client experience in a remote setting.

What is a remote health insurance navigator?

Remote Health Insurance Navigators are professionals who assist individuals and families in understanding, selecting, and enrolling in health insurance plans, all while working from a remote location. They provide guidance on eligibility, benefits, plan comparisons, and help troubleshoot issues related to insurance coverage. These navigators often work for nonprofit organizations, government agencies, or healthcare providers, and play a crucial role in helping people access affordable healthcare. Their services are especially valuable during open enrollment periods or when individuals experience major life changes that affect their insurance needs.

What is the difference between Remote Health Insurance Navigator vs Remote Health Insurance Customer Service Representative?

AspectRemote Health Insurance NavigatorRemote Health Insurance Customer Service Representative
Required CredentialsInsurance licensing, health insurance knowledgeBasic customer service skills, sometimes insurance knowledge
Work EnvironmentIndependent, client-facing, often involves researchCall center or online support, transactional
Employer & Industry UsageInsurance companies, brokers, health plansInsurance providers, customer support centers
Search & Comparison IntentUnderstanding roles, qualifications, job dutiesCustomer support, troubleshooting, policy info

The main difference is that Remote Health Insurance Navigators assist clients in understanding and selecting health plans, often requiring licensing and in-depth insurance knowledge. In contrast, Remote Health Insurance Customer Service Representatives handle inquiries and support tasks, typically with less specialized insurance credentials. Both roles are vital in the health insurance industry but serve different functions and skill levels.

What are common challenges faced by remote health insurance navigators and how can they be managed?

Remote Health Insurance Navigators often encounter challenges such as communicating complex insurance information clearly to clients who may have varying levels of health literacy. Working remotely can also mean handling a high volume of inquiries without in-person support. To manage these challenges, Navigators use clear communication strategies, leverage digital tools for client tracking, and participate in regular team check-ins to share best practices and stay updated on policy changes. Strong organizational skills and proactive communication with both clients and colleagues are essential for success in this role.
What are the most commonly searched types of Health Insurance Navigator jobs in California? The most popular types of Health Insurance Navigator jobs in California are:
What are popular job titles related to Remote Health Insurance Navigator jobs in California? For Remote Health Insurance Navigator jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Navigator jobs in California look for? The top searched job categories for Remote Health Insurance Navigator jobs in California are:
What cities in California are hiring for Remote Health Insurance Navigator jobs? Cities in California with the most Remote Health Insurance Navigator job openings:
Remote Health Insurance Navigator jobs near you

Service Navigator

NeuroNav

Oakland, CA • Remote

$22.75 - $29.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Company Description

We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you're familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We're hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusion here.We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you're familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We're hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusion here.

Job Description

What You'll Do 

As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination. You will lead people through a person-centered planning process, develop person-centered plans, guide them through a budgeting process, and advocate for them with Regional Centers. In addition, you will assist customers with finding tailored support services, community supports, activities, and direct support staff. 

What We're Looking For

You're a fit for this role if you are a superstar customer experience professional who is passionate about NeuroNav's clients and mission. You've spent your career or studies learning how to best help and serve others. We think the right fit is more important than direct experience. We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team player. This is a challenging and rewarding position and experience with individuals with developmental disabilities is a must. 

Qualifications

Required 

  • Experience with the Developmental Disability Community (professional experience preferred)
  • Experience managing multiple customer relationships at once
  • History of time management and delivering high-quality work under pressure
  • Ability to work collaboratively with customers and co-workers
  • Passion and excitement for NeuroNav's mission
  • Patient, non-judgmental, and genuine
  • Track record of working well with diverse, multi-functional teams
  • Excellent written and verbal communication skills
  • Experience with Microsoft Office & Google Suite
  • Bachelor's Degree or equivalent work experience
  • Must have reliable high-speed internet connection, and a private work environment to protect client confidentiality

Preferred Experience

  • Experience and/or training in one (or more) of the following areas preferred:
    • Self Determination Policy in California
    • Advocacy within the Traditional System
    • Person-Centered Thinking, Planning, and/or Practices
  • Experience developing PCPs and/or IEP/ITP/IPPs
  • Multi-lingual (Spanish preferred)
  • Master of Social Work
     
Additional Information

This is a full-time position

Compensation: Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k, life insurance, and the ability to work from home

The work schedule for this position is generally Monday through Friday 9 am to 5 pm (PST) with occasional work on evenings and weekends.

Candidates must successfully complete a background check. A Confidentiality Agreement and Intellectual Property Agreement must be signed upon offer. 

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