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Remote Health Insurance Customer Service Jobs in Riverside, CA

Third Party CS

Customer Service Representative

Santa Ana, CA · Remote

$16.75 - $22.75/hr

Description The customer service representative will be responsible for answering client inquiries ... Remote Position(s) available (work from home) Benefits * Health Insurance (dental and vision ...

Third Party CS

Customer Service Representative

Claremont, CA · Remote

$15.75 - $21.50/hr

Description The customer service representative will be responsible for answering client inquiries ... Remote Position(s) available (work from home) Benefits * Health Insurance (dental and vision ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

HMG Careers

Remote Customer Service and Sales

Pomona, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Health Insurance Customer Service information

See Riverside, CA salary details

$27.1K

$50.5K

$76.2K

How much do remote health insurance customer service jobs pay per year?

As of May 31, 2026, the average yearly pay for remote health insurance customer service in Riverside, CA is $50,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $57,400.00 per year, depending on experience, location, and employer.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.
More about Remote Health Insurance Customer Service jobs
What are popular job titles related to Remote Health Insurance Customer Service jobs in Riverside, CA? For Remote Health Insurance Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Riverside, CA look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Health Insurance Customer Service jobs? Cities near Riverside, CA with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you

Customer Service Representative

Third Party CS

Santa Ana, CA • Remote

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Retirement

Posted yesterday

Job description

Description
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs
Requirements
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
Benefits
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

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