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Remote Health Insurance Customer Service Jobs in Riverside, CA

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

GTT, LLC

Customer Service Representative

Irvine, CA · Remote

$22 - $24/hr

... of experience in the health insurance industry. Work Environment / Physical Requirements ... Remote within the U.S.; candidates must be available to work PST business hours. About the Client ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Riverside, CA

Remote Health Insurance Customer Service information

See Riverside, CA salary details

$27.1K

$50.5K

$76.2K

How much do remote health insurance customer service jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote health insurance customer service in Riverside, CA is $50,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $57,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Riverside, CA?

For Remote Health Insurance Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Riverside, CA look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Health Insurance Customer Service jobs?

Cities near Riverside, CA with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you

Remote Health Insurance Agent - Own Your Book & Build Residual Income

Harmony Health Plans Inc

Orange, CA • Remote

$5.0K - $25K/mo

Contractor

Posted 24 days ago

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Job description

This isn't a job — it's your own business. Harmony Health is partnering with licensed health agents in [CITY] to sell ACA Marketplace plans as independent 1099 partners. You set your own hours, work 100% remote, and every customer you enroll becomes part of a book that's yours.

You work for yourself:

  • 1099 independent partnership — not a job, not employment. You're the boss.

  • Set your own hours; work from anywhere with a computer and a good connection

  • Partner under your own SSN or your own company

  • You own your book — every customer you enroll is yours to keep

Build residual income:

  • Monthly residuals — ongoing per-member income for as long as your customers stay active

  • A weekly upfront advance for every member you enroll

  • Overrides — recruit or refer other licensed agents under you and earn on their production

  • A book that keeps paying you month after month, even after the season ends

  • Add dental, vision, and accident coverage for more income and a stickier book

We bring the machine — you bring the license:

  • Leads provided at no out-of-pocket cost

  • Phone system and software included — $0 upfront

  • All carrier appointments set up through us

  • CMS guidelines provided so you sell clean and compliant

What you need:

  • Active health licenses in FL, TX, and GA (minimum) + E&O insurance. Don't have all three yet? Get started anyway and we'll show you how.

  • A reliable computer and a wired Ethernet connection

The honest part:

  • Open Enrollment runs Nov 1 – Dec 15 (may extend to Jan 15 depending on plan year). The weekly advance is subject to chargeback if a policy doesn't stay active and paid for three full months — so write clean business that sticks. Compliance always comes first. Earnings examples are illustrative and not guaranteed.

Ready to build something that's yours? Apply now.

Company Description

With decades of combined industry experience, Harmony Health blends time‐tested strategies with innovative tools to help agents excel in the Health Insurance Marketplace. We are a modern, growth‐focused agency built for independent professionals who want freedom, flexibility, and real earning potential..

We equip Marketplace agents with proven systems, hands‐on guidance, and a supportive network that accelerates success. Our model is simple: give agents the structure they need to thrive while preserving the independence they value.

At Harmony Health, you build a career for yourself—not by yourself. We champion entrepreneurship, reward performance, and create an environment where motivated individuals can grow quickly and make a meaningful impact in the communities they serve.