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Remote Health Insurance Customer Service Jobs in Racine, WI

Harmony Health Plans Inc

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Licensed Health Insurance Agents (1099) Remote

Milwaukee, WI · Remote

$5.0K - $25K/mo

Enroll customers in ACA Marketplace health plans efficiently and compliantly * Manage and maintain ... Health insurance industry knowledge * Effective sales techniques and customer relationship ...

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

DRUM Associates

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Customer Service Representative

Milwaukee, WI · Remote

$24/hr

Knowledge of Medicare, Medicaid, insurance verification, prior authorizations, or healthcare ... Remote - but must be location in Wisconsin or Minnesota * Collaborative and team-oriented ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Racine, WI

Remote Health Insurance Customer Service information

See Racine, WI salary details

$24.4K

$45.4K

$68.5K

How much do remote health insurance customer service jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote health insurance customer service in Racine, WI is $45,392.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $51,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Racine, WI? For Remote Health Insurance Customer Service jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Racine, WI look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Health Insurance Customer Service jobs? Cities near Racine, WI with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you
Licensed Health Insurance Agents (1099) Remote

Licensed Health Insurance Agents (1099) Remote

Harmony Health Plans Inc

Milwaukee, WI • Remote

$5.0K - $25K/mo

Contractor

Posted 5 days ago

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Job description

Harmony Health invites licensed health agents to become ACA Sales Partners (1099) working remotely and owning their own book of business. This independent partnership allows you to set your own hours and work from anywhere while selling ACA Marketplace plans during Open Enrollment. Earn immediate commissions plus ongoing residuals, and build a team to maximize your income streams.

Responsibilities

  • Enroll customers in ACA Marketplace health plans efficiently and compliantly
  • Manage and maintain an active book of clients for ongoing residual earnings
  • Recruit and refer licensed agents to build a productive team and earn overrides
  • Utilize provided leads, phone systems, and software to maximize sales opportunities
  • Ensure compliance with CMS guidelines and regulatory requirements

Preferred Qualifications

  • Health insurance industry knowledge
  • Effective sales techniques and customer relationship management (CRM) skills
  • Understanding of compliance and regulatory standards
  • Strong self-motivation and time management abilities

Company Description

With decades of combined industry experience, Harmony Health blends time‐tested strategies with innovative tools to help agents excel in the Health Insurance Marketplace. We are a modern, growth‐focused agency built for independent professionals who want freedom, flexibility, and real earning potential..
We equip Marketplace agents with proven systems, hands‐on guidance, and a supportive network that accelerates success. Our model is simple: give agents the structure they need to thrive while preserving the independence they value.
At Harmony Health, you build a career for yourself—not by yourself. We champion entrepreneurship, reward performance, and create an environment where motivated individuals can grow quickly and make a meaningful impact in the communities they serve.