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Remote Health Insurance Customer Service Jobs in Racine, WI

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

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100% Remote | Nationwide Opportunities We are expanding our remote team and looking for someone who ... Company Description We are a rapidly growing health insurance agency committed to helping ...

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Remote Health Insurance Customer Service information

See Racine, WI salary details

$24.4K

$45.4K

$68.5K

How much do remote health insurance customer service jobs pay per year?

As of May 29, 2026, the average yearly pay for remote health insurance customer service in Racine, WI is $45,392.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $51,600.00 per year, depending on experience, location, and employer.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.
What are popular job titles related to Remote Health Insurance Customer Service jobs in Racine, WI? For Remote Health Insurance Customer Service jobs in Racine, WI, the most frequently searched job titles are:
What cities near Racine, WI are hiring for Remote Health Insurance Customer Service jobs? Cities near Racine, WI with the most Remote Health Insurance Customer Service job openings: