ZipRecruiter

Log In

2

Remote Health Insurance Customer Service Jobs in Appleton, WI

next page

Showing results 1-20

All JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Appleton, WI

Remote Health Insurance Customer Service information

See Appleton, WI salary details

$25.4K

$47.2K

$71.2K

How much do remote health insurance customer service jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote health insurance customer service in Appleton, WI is $47,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $53,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Appleton, WI? For Remote Health Insurance Customer Service jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Appleton, WI look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Health Insurance Customer Service jobs? Cities near Appleton, WI with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you

Remote Customer Service and Sales

HMG Careers

Green Bay, WI • Remote

$69K/yr

Full-time

Medical, Dental

Posted 4 days ago

Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them