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Remote Health Insurance Customer Service Jobs in Minnesota

ForgeFit

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Liveops

Remote Customer Service Agent

Saint Cloud, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Saint Paul, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mankato, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Burnsville, MN · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Minneapolis, MN · Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Minnesota

Remote Health Insurance Customer Service information

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Minnesota? For Remote Health Insurance Customer Service jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Minnesota look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Health Insurance Customer Service jobs? Cities in Minnesota with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Minnesota as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
Somali Spoken Language Healthcare Interpreter

Somali Spoken Language Healthcare Interpreter

Fairview Health Services

Saint Paul, MN • Remote

$69K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Fairview Health Services rating

7.8

Company rating: 7.8 out of 10

Based on 248 frontline employees who took The Breakroom Quiz

131st of 890 rated healthcare providers

Job description

Job Overview

Fairview is seeking a Somali Spoken Language Healthcare Interpreter to join our team. This is a full-time, benefit-eligible position working 80 hours per pay period. In this role, you will provide accurate and culturally responsive interpretation services to support communication between patients, families, and healthcare providers across a variety of care settings, helping to ensure equitable access to high-quality care. While this position offers flexibility in where work may be performed based on operational needs, candidates should be comfortable supporting a dynamic healthcare environment and adapting to a variety of patient care interactions. 

Somali Health Care Interpreter - Spoken Language provides virtual language access for all stakeholders involved in the health care encounter by providing meaningful language services and supporting effective and equitable communication via virtual platforms with demonstrated fluency in at least one source language to at least one other target language. Employees hired to provide quality remote services must meet and maintain home office requirements to ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA). Hired employees will be required to sign Remote Work from Home (RWH) Agreement and comply with department-outlined workspace requirements.
Responsibilities

  • Interpret accurately and completely, conveying the content and spirit of the original message, taking into consideration the cultural context that is responsive to the demands of the situation.
  • Has proven understanding of basic healthcare terminology and physical anatomy
  • Ability to use both consecutive and simultaneous interpreting skills when appropriate
  • Manage set-up and flow of communication to promote communicative autonomy
  • Facilitate communication across cultural differences and alerts all parties to significant cultural or linguistic disparities that may significantly impact outcomes
  • Maintain confidentiality and understand the interpreter scope of practice
  • Adheres to NCIHC Code of Ethics & Standards of Practice.


Required Qualifications

  • Minimum of 40 hours of formal training (ex: Bridging the Gap or The Community Interpreter) or Certificate from accredited post-secondary organization
  • 2 years Remote Healthcare Interpreting or 1 year Remote Health Care Interpreting and 1 year Onsite Medical Interpreting
  • Must provide proof of appropriate work area setup in compliance with RWH agreement
  • Minnesota Department of Health Spoken Language Interpreter Roster Upon Hire

Preferred Qualifications

  • A.A./A.S. Interpreting or Related Field
  • 5 years Combination of Medical and Remote Healthcare Interpreting
  • Nationally Recognized and Accredited Interpreting Certification Upon Hire

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract


Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected statusQualifications:$26.58- $37.53 HourlyEducation:UNAVAILABLEEmployment Type: UNAVAILABLE

What Fairview Health Services employees say

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About Fairview Health Services

Sourced by ZipRecruiter

Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University's deep history of clinical innovation and training with Fairview's extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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