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Remote Health Insurance Customer Service Jobs in Minnesota

Insurance Customer Advocate

Minneapolis, MN · On-site +1

$90K - $119K/yr

Be the trusted person clients turn to when they need clarity about insurance protection. AO Globe Life is hiring Insurance Customer Advocates to work remotely with clients and help them understand

$21/hr

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes

$21/hr

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes

$20/hr

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes

$20/hr

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Remote Customer Service Agent

Saint Cloud, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Burnsville, MN · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Minneapolis, MN · Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Mankato, MN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Saint Paul, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

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Showing results 1-20

Remote Health Insurance Customer Service information

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Minnesota?

For Remote Health Insurance Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Minnesota look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Health Insurance Customer Service jobs?

Cities in Minnesota with the most Remote Health Insurance Customer Service job openings:

Infographic showing various Remote Health Insurance Customer Service job openings in Minnesota as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Insurance Customer Advocate

Minneapolis, MN • On-site, Remote

AO Globe Life
Insurance Services • 1 - 5K employees

$90K - $119K/yr

Full-time

Medical

Posted 17 days ago


Job description

Be the trusted person clients turn to when they need clarity about insurance protection.
AO Globe Life is hiring Insurance Customer Advocates to work remotely with clients and help them understand available life, accident, and supplemental health insurance options.
This is more than a traditional customer service role. You will have the opportunity to build relationships, educate clients, develop professional sales skills, and earn based on your performance.
How You'll Contribute
  • Work with warm leads provided by the company
  • Schedule virtual appointments with prospective clients
  • Conduct client needs reviews
  • Explain insurance coverage in a clear, respectful manner
  • Follow up with clients and answer questions
  • Support a positive, professional client experience
What We Provide
  • Work-from-home opportunity
  • Warm leads with no cold prospecting requirement
  • Weekly pay and unlimited earning potential
  • Medical insurance premium reimbursement
  • Comprehensive training and continuous coaching
  • Incentive programs
  • No overhead expenses
  • OPEIU Local 277 union representation
  • A long-term opportunity with a 70-year member-focused organization
Skills for Success
  • Excellent verbal and written communication
  • Strong active-listening skills
  • Customer-focused attitude
  • Detail-oriented work style
  • Comfort with computer systems
  • Self-discipline in a remote work environment