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Remote Health Insurance Customer Service Jobs in Andover, MN

Background in customer service, call centers, or healthcare/health insurance (Medicare experience ... Remote Requirements To comply with HIPAA guidelines and operational standards, you must have:

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Agent

Minneapolis, MN · Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Saint Paul, MN · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Eden Prairie, MN · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Remote Health Insurance Customer Service information

See Andover, MN salary details

$26.8K

$50K

$75.4K

How much do remote health insurance customer service jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote health insurance customer service in Andover, MN is $49,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $56,800.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What job categories do people searching Remote Health Insurance Customer Service jobs in Andover, MN look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Andover, MN are:

What cities near Andover, MN are hiring for Remote Health Insurance Customer Service jobs?

Cities near Andover, MN with the most Remote Health Insurance Customer Service job openings:

Infographic showing various Remote Health Insurance Customer Service job openings in Andover, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,981 per year, or $24 per hour.

Insurance Customer Service Representative

Ameriguard Agency Inc

Blaine, MN • Remote

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Ameriguard Insurance Agency is looking for a licensed Customer Service Representative to join our growing service team. This is a remote position built for someone who genuinely enjoys helping people, takes pride in their work, and understands that great service is what keeps clients coming back.

In this role, you will be the primary point of contact for our existing clients — handling policy changes, issuing Evidence of Insurance to loan processors, and working hand-in-hand with our established service team to make sure every client interaction is handled with care and professionalism.

Responsibilities
  • Service existing clients with requested policy changes, endorsements, and coverage updates in a timely and accurate manner
  • Issue Evidence of Insurance and related documentation to loan processors and mortgage partners quickly and professionally
  • Build and maintain strong working relationships with Loan Officer partners, responding to their requests with urgency and accuracy
  • Collaborate daily with the Ameriguard service team to ensure consistent, high-quality client experiences across every touchpoint
  • Deliver a five-star experience to every client, lending partner, and teammate — every single time
  • Maintain accurate client records and policy documentation within the agency management system
  • Communicate proactively with clients about their coverage, policy status, and any changes that affect them
  • Manage a high volume of service requests while staying organized, responsive, and detail-oriented
Requirements
  • Active Property Casualty insurance license (required — not preferred)
  • Previous experience in an insurance agency service or Customer Service role
  • Strong written and verbal communication skills — you can explain insurance clearly to someone who has never thought about it before
  • Detail-oriented and organized — policy changes and insurance documents require accuracy, and you take that seriously
  • Team-first mindset — you collaborate well, communicate openly, and support the people around you
  • Comfortable working independently in a remote environment while staying connected and accountable to the team
  • Experience with an agency management systems is a plus
  • Ability to manage multiple and adapt to a high volume work flow.

***Only applicants that complete the assessment, problems solving questions and short answer questions here will be considered for the position****

Benefits
Work from Home###Paid Time Off (PTO)###Mon-Fri Schedule###Hands on Training###Retirement Plan###Evenings Off###Career Growth Opportunities###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###