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Remote Grubhub Customer Service Jobs in Decatur, GA

Remote- Customer Experience Service

Atlanta, GA · Remote

$15.50 - $21/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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Preferred Talents and Abilities: * 2 to 3 years of customer service experience with exceptional ... Remote Company Description Pleio is the leader in helping patients overcome the emotional barriers ...

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Customer Service Representative Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time ... Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain ...

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Remote Grubhub Customer Service information

See Decatur, GA salary details

$11

$19

$28

How much do remote grubhub customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote grubhub customer service in Decatur, GA is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.11 per hour, depending on experience, location, and employer.

What is a Remote Grubhub Customer Service representative?

A Remote Grubhub Customer Service representative is a professional who assists Grubhub customers with their orders, account issues, and inquiries from a remote location, often from home. They handle customer concerns via phone, chat, or email, providing support for order tracking, payment problems, and restaurant communication. These representatives are trained to resolve issues efficiently while maintaining a positive customer experience. Working remotely allows for flexible schedules and the ability to serve customers across different regions.

Is Grubhub customer service good?

As a remote Grubhub customer service representative, the quality of customer service can vary based on individual experiences. Many employees report that the role offers flexible hours and the ability to work from home, but some note challenges with call volume and training. Overall, customer service quality depends on the company's support systems and the representative's skills.

What are some common challenges faced by remote Grubhub Customer Service representatives, and how can they be effectively managed?

Remote Grubhub Customer Service representatives often encounter challenges such as managing high call volumes during peak meal times, resolving complex order issues, and maintaining clear communication without in-person support. To manage these effectively, staying organized, utilizing available digital resources, and proactively reaching out to team leads or supervisors when needed are key. Additionally, developing strong time management and multitasking skills will help you balance multiple customer inquiries and deliver timely, high-quality service.

What is the difference between Remote Grubhub Customer Service vs Remote Uber Eats Customer Support?

AspectRemote Grubhub Customer ServiceRemote Uber Eats Customer Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, flexible hours, home-basedRemote, flexible hours, home-based
Employer & Industry UsagePart of food delivery industry, used by GrubhubPart of food delivery industry, used by Uber Eats
Common Search & ComparisonOften compared for customer support roles in food deliveryOften compared for customer support roles in food delivery

Both roles involve providing customer support in the food delivery industry, requiring similar credentials and work environments. The main difference lies in the employer—Grubhub vs Uber Eats—each with slightly different policies and platforms. Candidates should consider the specific company they are interested in when choosing between these roles.

What are the key skills and qualifications needed to thrive as a Remote Grubhub Customer Service representative, and why are they important?

To thrive as a Remote Grubhub Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with CRM systems, online chat platforms, and order management tools is typically required. Patience, empathy, and the ability to multitask help you stand out in resolving customer issues efficiently and professionally. These skills ensure timely, accurate support that builds customer loyalty and upholds Grubhub’s reputation.

Does Grubhub allow remote work?

Remote customer service roles at Grubhub are available for qualified candidates, allowing employees to work from home. These positions typically require good communication skills, familiarity with customer service tools, and a reliable internet connection. Availability of remote work may vary based on the specific role and location requirements.

Is it easy to get a job with Grubhub?

Securing a remote customer service position with Grubhub typically requires meeting basic requirements such as good communication skills and a reliable internet connection. The application process involves submitting an online application and completing training, with availability and experience influencing hiring chances.

Does Grubhub offer flexible hours?

Remote Grubhub customer service positions typically offer flexible hours, allowing employees to choose shifts that fit their schedules. This flexibility is common in gig and remote customer service roles, enabling workers to balance work with personal commitments. However, specific scheduling options may vary depending on the employer and role requirements.
What cities near Decatur, GA are hiring for Remote Grubhub Customer Service jobs? Cities near Decatur, GA with the most Remote Grubhub Customer Service job openings:

Customer Service -Remote - Insurance Sales

The Corham Agency | Financial Advisory

Atlanta, GA • Remote

Other

Posted 19 days ago


Job description

About Us: The Corham Agency is a growing life, health, and financial services agency committed to educating and empowering individuals and families to make confident decisions about their financial protection. We lead with integrity, service, and education—never pressure.

Role overview: We are seeking motivated, client-focused professionals for a remote Customer Service & Insurance Sales role. This 100% commission-based position combines consultative sales with ongoing client support. It is ideal for self-driven individuals who value flexibility, income potential, and meaningful client relationships.

Key responsibilities:

  • Consult with prospects and clients to assess life, health, and financial protection needs.
  • Explain insurance and financial product options clearly, ethically, and with a client-first approach.
  • Present customized solutions, including life and health insurance, and related financial products.
  • Assist clients with applications, onboarding, policy servicing, and renewals.
  • Maintain long-term client relationships through proactive follow-ups and regular outreach.
  • Respond to client inquiries via phone, email, and virtual meetings in a timely manner.
  • Document client interactions and manage follow-ups using CRM systems.
  • Stay current on product offerings, underwriting guidelines, and relevant industry updates.
  • Collaborate with agency leadership and support teams to meet individual and team performance goals.

Requirements:

  • Strong verbal and written communication skills and professional interpersonal demeanor.
  • Customer service, sales, call center, or client support experience; insurance or financial services experience preferred.
  • Self-motivated and able to work independently in a remote environment.
  • Coachable attitude with a willingness to learn sales, service, and compliance processes.
  • Organizational skills and attention to detail; ability to manage multiple client relationships.
  • Reliable internet connection and phone access for remote work.

Preferred qualifications:

  • Existing life or health insurance license(s) or willingness to obtain licenses as required.
  • Proven track record of meeting sales or service targets in a commission-based role.

What we offer:

  • Fully remote work with a flexible schedule.
  • 100% commission compensation structure with strong income potential tied to performance.
  • Supportive agency leadership and collaborative team environment.
  • Opportunities for professional growth through ongoing training and mentorship.
  • Purpose-driven work helping clients protect their financial well-being.