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Remote Telehealth Customer Service Representative Jobs in Decatur, GA

PainPoint

Customer Service Representative

Atlanta, GA · On-site +1

$18/hr

Customer Service Representative Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time ... Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain ...

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Remote Telehealth Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do remote telehealth customer service representative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote telehealth customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are the main challenges faced by Remote Telehealth Customer Service Representatives, and how can they be managed?

Remote Telehealth Customer Service Representatives often encounter challenges such as managing a high volume of patient inquiries, navigating various telehealth platforms, and ensuring clear communication without in-person cues. To handle these effectively, it's important to develop strong organizational skills, become proficient with healthcare software, and maintain a calm, empathetic approach when resolving patient concerns. Regular team meetings and ongoing training can also help representatives stay updated on best practices and adapt to evolving workflows.

What does a Remote Telehealth Customer Service Representative do?

A Remote Telehealth Customer Service Representative assists patients and healthcare providers by answering questions, scheduling appointments, handling billing inquiries, and providing information about telehealth services, all from a remote location. They help troubleshoot basic technical issues, guide patients through the telehealth process, and ensure a seamless virtual healthcare experience. This role requires strong communication skills, empathy, and the ability to navigate various software platforms used in telemedicine.

What are the key skills and qualifications needed to thrive as a Remote Telehealth Customer Service Representative, and why are they important?

To thrive as a Remote Telehealth Customer Service Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with telehealth platforms, CRM systems, and basic computer proficiency is typically required. Excellent listening, problem-solving abilities, and empathy help you connect with patients and handle sensitive information effectively. These skills and qualities are essential for ensuring patient satisfaction, maintaining privacy, and supporting smooth virtual healthcare operations.
What are the most commonly searched types of Telehealth Customer Service Representative jobs in Decatur, GA? The most popular types of Telehealth Customer Service Representative jobs in Decatur, GA are:
What are popular job titles related to Remote Telehealth Customer Service Representative jobs in Decatur, GA? For Remote Telehealth Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Telehealth Customer Service Representative jobs in Decatur, GA look for? The top searched job categories for Remote Telehealth Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Telehealth Customer Service Representative jobs? Cities near Decatur, GA with the most Remote Telehealth Customer Service Representative job openings:
Remote Telehealth Customer Service Representative jobs near you
Infographic showing various Remote Telehealth Customer Service Representative job openings in Decatur, GA as of July 2026, with employment types broken down into 85% Full Time, 4% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Representative (Remote)

DCCreations Travel

Atlanta, GA • Remote

$15.50 - $21/hr

Full-time, Part-time

Life, PTO

Posted 2 days ago

Job description

Customer Service Representative

Full Time/Part Time/Remote

DCCreations Travel is searching for hardworking, energetic, and enthusiastic individuals to plan dream vacations for clients. As a Customer Service Representative, you will be responsible for coordinating all trip components including, air, hotels, car rentals, theme park tickets, event tickets and any other travel needs necessary for corporate and leisure travelers. The majority of what a travel agent does is customer service oriented, so making sure the client has an amazing vacation means you will have that client for life. This may be right for you if you like to work in an environment where you are valued as a person, your contributions are rewarded, & work/life balance is a real thing. And you won't believe all the amazing perks that are available!

Duties and Responsibilities:

  • Researching. We go that extra mile finding out everything about the destination, weather, customs, special activities the clients should do, and more We prove to the clients that we can provide more value for them than they can find booking it on their own.
  • Booking. Book all travel plans as needed for your clients. This may include booking: Hotels, Resorts, Car Rentals, Airport transfers, Airfare, Cruises, Tours & Activities, Concert/Sporting Event/Theme Park tickets and more. But we also have access to vendors that deal in wholesale pricing to get even better deals for your clients.
  • Client relationships. Develop a rapport with clients to get all the info you need, to book any type of travel, whether it be cruise, resort, groups, or more. By providing outstanding customer service before, during, and after their vacation, that ensures you will have that client for life. By maintaining excellent client records, you will be able to assist repeat clients more easily.
  • Education. The travel industry is continually changing. We have daily trainings on new products like resorts, cruise destinations, and even specials that aren't available to the general public.

Job Requirements:

  • Must be at least 18 years of age
  • Must have a smartphone, tablet and/or computer/laptop with reliable internet access
  • Must be willing to learn and be coachable
  • Must be self-motivated and have a passion for helping others
  • Open to and comfortable with various Social Media platforms
  • Must be able to effectively communicate with clients (sales or customer service background a plus but not required)
  • Detail oriented with good organizational skills
  • Must be comfortable working with minimal supervision

Benefits:

  • 100% Remote
  • Travel Agent Certification
  • Errors & Omissions Insurance with Fraud Protection
  • 100% Flexible schedule Set your own hours
  • Deeply discounted travel for yourself, including some free perks
  • Free 3-30 day Cruise after completing vendor training (must pay port taxes & fees)

It is so rewarding to make people's dream vacations a reality. If you are stressing over childcare, then why not give this opportunity a try? Don't miss out on those important milestones again; your baby's first step, first word, a ball game or recital. As a Remote Customer Service Representative, you will be there, because your schedule is flexible. Why not help people go on fabulous vacations? Where else can you travel anytime, making your own vacation memories for unbelievably discounted rates?

DCCreations Travel is an Equal Opportunity Business.

Apply