ZipRecruiter

Log In

2

Remote Graveyard Jobs in Decatur, GA (NOW HIRING)

Cityview Helicopter Tours

Warehouse Associate

Atlanta, GA · Remote

$15.50 - $18.25/hr

We are looking for a remote account manager to help facilitate communication between our clients and our team The Perfect Fit: * 2+ years of sales and business development experience. Not afraid to ...

Kim Luxe Travel

Travel Customer Service

Atlanta, GA · Remote

$15.50 - $21/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

HB Travels

Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

Flexible remote work ideal for earning extra income this holiday season. * Comprehensive training and ongoing support. * Positive, team-oriented environment. * Opportunities to grow within the travel ...

Next Stop Travels

Travel Customer Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

WIVERSE

Client Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

Mondays & Fridays REMOTE 6 month contract The position of Client Service Representative entails being the primary customer support for our Arbitration Hub. Success in this position requires that the ...

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

AssuranceAmerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the Role Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

next page

Showing results 1-20

People also search for

All JobsGraveyard JobsRemote Graveyard JobsRemote Graveyard Jobs in Decatur, GA

Remote Graveyard information

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative working graveyard shifts, and why are they important?

To thrive as a Remote Customer Service Representative on the graveyard shift, you need strong communication, problem-solving abilities, and experience with remote work processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk platforms, and proficiency in digital communication tools are typically required. Excellent time management, resilience, and self-motivation are vital soft skills for handling late-night workloads independently. These skills ensure effective customer support and maintain service quality during non-traditional hours when supervision is minimal.

What are some unique challenges of working a remote graveyard shift, and how can employees effectively manage them?

Working a remote graveyard shift often means adjusting to non-traditional hours, which can impact your sleep schedule, work-life balance, and communication with daytime colleagues. One key challenge is staying alert and productive during overnight hours while avoiding isolation. To manage these challenges, it's helpful to establish a consistent sleep routine, use tools for asynchronous collaboration, and schedule regular check-ins with your team. Additionally, creating a dedicated workspace and taking strategic breaks can enhance focus and well-being during the shift.

What is a remote graveyard job?

A remote graveyard job refers to a position that is performed remotely (from home or another location outside the traditional office) during overnight hours, typically between 11:00 PM and 7:00 AM. These shifts are called 'graveyard' because they occur when most people are asleep, and the work environment is often quieter. Many industries, such as customer service, IT support, and healthcare, offer remote graveyard shifts to provide 24/7 coverage. People who choose these jobs may appreciate the flexibility, higher shift differentials, or the ability to work around other daytime responsibilities.
What are the most commonly searched types of Graveyard jobs in Decatur, GA? The most popular types of Graveyard jobs in Decatur, GA are:
What are popular job titles related to Remote Graveyard jobs in Decatur, GA? For Remote Graveyard jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Graveyard jobs in Decatur, GA look for? The top searched job categories for Remote Graveyard jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Graveyard jobs? Cities near Decatur, GA with the most Remote Graveyard job openings:
Remote Graveyard jobs near you
Infographic showing various Remote Graveyard job openings in Decatur, GA as of May 2026, with employment types broken down into 79% Part Time, and 21% Contract. Highlights an 38% Physical, 2% Hybrid, and 60% Remote job distribution.

Customer Service Representative PBM

Marpai Administrators LLC

Atlanta, GA • Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description


Marpai Administrators (Subsidiary of Marpai Inc. (NASDAQ: MRAI)) is a technology company transforming the Third Party Administration sector serving employers with self-funded health plans. Marpai Administrators (Marpai) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes.
ABOUT THE POSITION:
The Customer Service Representative (CSR) reports to the Customer Service Supervisor to help healthcare providers and members with prescription and insurance questions. The CSR must maintain positive, empathetic, and professional attitude through verbal or written communication.
WHAT YOU WILL BE DOING:
  • Member Support: Answer inquiries regarding drug formularies, copays, deductibles, network pharmacies, and prescription benefit coverage.
  • Pharmacy & Provider Coordination: Assist network pharmacies with claims processing, eligibility checks, and securing prior authorizations.
  • Problem Resolution: Investigate and resolve complaints or coverage rejections, ensuring first-call resolution while maintaining empathy.
  • Documentation & Compliance: Accurately log call details in CRM and ticketing systems while strictly adhering to HIPAA privacy standards.
  • Quality & Metrics: Meet call-center performance standards, such as Average Handle Time (AHT) and Schedule Adherence.
  • Other duties as required

WHAT DO YOU NEED:
  • High school diploma or GED required; associate or bachelors degree preferred.
  • Strong customer service and communication skills
  • Ability to navigate multiple software platforms simultaneously.
  • Active listening, problem-solving, and ability to deescalate stressful situations.
  • Attention to detail and accuracy
  • Ability to maintain confidentiality

PREFERED EXPERIENCE:
  • 12 years of customer service experience in healthcare or pharmacy setting
  • Experience handling insurance claims or medical billing preferred
  • State issued pharmacy technician registration preferred.

WORK REQUIREMENTS:
  • 100% Remote
  • Flexibility to work 8 am 8 pm
  • Must have high speed internet connection
  • Must have professional, confidential, isolated work area.
  • This position is in a typical office environment that requires prolonged sitting in front of a computer.

WHY WORK AT MARPAI?
We have great benefits:
  • Generous PTO
  • Medical and Prescription
  • Health and Wellness Programs
  • EAP
  • FSA / HSA / Dependent Care
  • Dental
  • Vision
  • Life and Disability
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection

    Marpai is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

This is a remote position.