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Remote Google It Help Desk Jobs in Edison, NJ (NOW HIRING)

Treeline

Client IT Engineer

New York, NY · On-site +1

$70K - $85K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the New York City metro area at the time of hire. Relocation is not supported for this role. What You ...

Treeline

Client IT Engineer

New York, NY · On-site +1

$70K - $85K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the New York City metro area at the time of hire. Relocation is not supported for this role. What You ...

Brigit

Senior IT Operations Manager

New York, NY · On-site +1

Develop and improve our Jira-based internal help desk, including process improvements and ... Remote candidates: Travel to NYC for 1 week per month would be required. Compensation The ...

Pivotal Health

IT Support Specialist

Brooklyn, NY · Remote

$110K - $130K/yr

We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover ... Provide day-to-day IT support for Google Workspace and Microsoft (PC/Mac) environments * Administer ...

CertiK

IT Operations Specialist

New York, NY · Remote

$70K - $100K/yr

... of experience in IT support, help desk, office IT, or a related field preferred * Basic ... Familiarity with Google Workspace, Okta, Slack, Zoom, or MDM tools * Previous experience supporting ...

Slang AI

Compliance and IT Security Manager

New York, NY · On-site +1

Administer the company's Google Workspace environment, including user management, organizational ... Respond to IT help requests via Slack, assisting staff with technical issues, access problems, and ...

BCForward

Technical Support - Remote

New York, NY · Remote

$13 - $14/hr

About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing ... Use help desk software and telephone technology to log, track, and resolve tickets per procedure.

Mondo

IT Support Specialist

Manhattan, NY · Remote

You'll help ensure people can do their work seamlessly by troubleshooting IT issues, providing ... Teams use Google Workspace and Slack for communications and productivity tools alongside many of ...

Mondo

Manager IT/ Senior System Administrator

Manhattan, NY · Remote

$90K - $100K/yr

Manage Help Desk tickets with timely resolution, clear communication, and SLA adherence. * Perform ... Support remote onboarding and offboarding for new hires across global offices. Qualifications * 5 ...

A Free Bird

IT Manager Volunteer

Brooklyn, NY · Remote

$100K - $123K/yr

Remote Commitment: 10-15 hours per week | Minimum 6-month commitment About Us A Free Bird is a ... To help our teams collaborate effectively, all volunteers are expected to: * Commit at least 6 ...

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All JobsGoogle It Help Desk JobsRemote Google It Help Desk JobsRemote Google It Help Desk Jobs in Edison, NJ

Remote Google It Help Desk information

See Edison, NJ salary details

$14

$26

$40

How much do remote google it help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote google it help desk in Edison, NJ is $26.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $29.86 per hour, depending on experience, location, and employer.

What is a remote Google IT help desk?

A Remote Google IT Help Desk is a support service that provides technical assistance to users, primarily with Google products and general IT issues, from a remote location. Professionals in this role help troubleshoot problems, guide users through software installations, and resolve connectivity or account issues via phone, email, or chat. This job often supports both internal company staff and external customers, ensuring smooth operation of IT systems without the need for in-person support.

What does a remote Google IT help desk professional do?

As a Remote Google IT Help Desk professional, you'll frequently collaborate with both your IT team and end-users through digital channels such as email, chat, video conferencing, and ticketing systems. Effective communication is key, as you'll troubleshoot technical issues, provide guidance, and escalate complex problems when needed. You'll often participate in virtual meetings to discuss recurring issues or share updates, and you may also document solutions in shared knowledge bases for team-wide benefit. This collaborative approach ensures timely and effective support for users while fostering a supportive remote work environment.

What skills and qualifications are needed to thrive as a remote Google IT help desk professional?

To thrive as a Remote Google IT Help Desk professional, you need a solid understanding of computer hardware, networking, troubleshooting, and customer support, often supported by a certification like the Google IT Support Professional Certificate. Familiarity with remote desktop tools, ticketing systems, and Google Workspace (formerly G Suite) is typically required. Strong communication, patience, and problem-solving skills help you deliver effective technical support and build trust with users remotely. These skills and qualities are essential for efficiently resolving IT issues and ensuring seamless technology operations for distributed teams.

What is the difference between Remote Google It Help Desk vs Remote Microsoft Support Specialist?

AspectRemote Google It Help DeskRemote Microsoft Support Specialist
CertificationsGoogle IT Support Professional Certificate, CompTIA A+Microsoft Certified: Modern Desktop Administrator, CompTIA A+
Work EnvironmentRemote, tech support for Google products and servicesRemote, support for Microsoft Windows, Office, and Azure
Industry UsageTech companies, educational institutions, enterprise supportBusiness, enterprise, and corporate IT support

The Remote Google It Help Desk primarily focuses on supporting Google products and services, requiring certifications like the Google IT Support Professional Certificate. In contrast, the Remote Microsoft Support Specialist handles issues related to Microsoft technologies, often requiring Microsoft certifications. Both roles are remote, involve technical troubleshooting, and are common in IT support environments. The main difference lies in the specific platforms and certifications involved, catering to different employer needs and client bases.

What are the most commonly searched types of Google It Help Desk jobs in Edison, NJ?

The most popular types of Google It Help Desk jobs in Edison, NJ are:

What are popular job titles related to Remote Google It Help Desk jobs in Edison, NJ?

For Remote Google It Help Desk jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Google It Help Desk jobs in Edison, NJ look for?

The top searched job categories for Remote Google It Help Desk jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Google It Help Desk jobs?

Cities near Edison, NJ with the most Remote Google It Help Desk job openings:

Remote Google It Help Desk jobs near you
Infographic showing various Remote Google It Help Desk job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $54,491 per year, or $26.2 per hour.

Service Desk Technician L2

Milestone Technologies, Inc.

New York, NY • Remote

Full-time

Posted 5 days ago

Job description

Would you like to work in a dynamic, fast-moving environment that values social interaction as much as technical expertise?

We pride ourselves on hiring bright, driven, and enthusiastic Help Desk Technicians who have experience supporting primarily PC environments but can also effectively support Mac devices. Our workplace is where you will sharpen your existing skills and develop new ones as emerging technologies evolve. It is a vibrant, challenging environment where you'll feel like you're making a real impact.

We are looking for individuals who can hold meaningful conversations while resolving complex technical issues effectively and efficiently through multiple channels, including chat, tickets, and phone support. We want people for whom going above and beyond is second nature, who value the people behind the problems, and who are genuinely passionate about technology.

Our goal is to deliver the best IT Help Desk experience in the world. If you think you're up to the challenge, read on.

Responsibilities:

  • Apply critical thinking to complex user requests and gather as much context and information as possible to deliver the best solutions quickly and effectively.
  • Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi, and wired network connections.
  • Support user requests and perform remote software installations as needed.
  • Assist remote users with access-related issues ranging from password resets to network access failures.
  • Support messaging, calendaring, and content collaboration services.
  • Troubleshoot and support mobile device issues.
  • Take a leadership role in ticket management processes and provide coaching to other technicians when workflow inefficiencies are identified.
  • Develop a deep understanding of key team metrics, including backlog, ticket aging, and effectiveness, and take action based on service trends.
  • Attend and actively participate in weekly team syncs, driving actionable discussions and outcomes.
  • Demonstrate learning agility by proactively seeking answers when faced with technical challenges.

  • Collaborate with fellow Help Desk Technicians to optimize support processes while maintaining a strong understanding of end-user needs and requirements.

Qualifications:

  • High school diploma or GED required.
  • 3+ years of Help Desk experience, including walk-up support; VIP support experience preferred.
  • Strong interpersonal and communication skills with a high degree of empathy.
  • Demonstrated expertise with macOS, including command-line troubleshooting and resolving application-related issues.
  • Advanced working knowledge of collaboration tools such as Slack, Microsoft Teams, and Google Workspace.
  • Experience with Microsoft Exchange and/or Google Admin, including a solid understanding of groups, permissions, and access management.
  • Knowledge of Windows troubleshooting, including registry conflicts, system crashes, and performance issues, is a plus.
  • Familiarity with platforms such as ServiceNow, Zendesk, Jira, and Okta preferred.
  • Experience supporting PCs and Windows operating systems in a commercial or enterprise environment.
  • Strong experience supporting iOS and Android devices in a commercial or enterprise environment.
  • Working knowledge of video collaboration tools such as Zoom and Webex.
  • Working knowledge of Active Directory and basic Active Directory administration.
Employment Type: US Regular FT

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