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Remote Goodwill Jobsexternal in Florida (NOW HIRING)

Remote Customer Support Representative

Orlando, FL · Remote

$15 - $20.25/hr

Rooted Talent Solutions | Remote Customer-Service Opportunities Rooted Talent Solutions is building a professional network of remote customer-service representatives who are passionate about creating ...

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Remote Goodwill information

See Florida salary details

$11

$20

$28

How much do remote goodwill jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote goodwill in Florida is $20.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $24.81 per hour, depending on experience, location, and employer.

What is a Remote Goodwill?

A Remote Goodwill job refers to a position with Goodwill that allows employees to work from home or outside a traditional office setting. These roles can include customer service, administration, IT support, e-commerce, and other remote-friendly tasks. Employees in these positions support Goodwill’s mission while enjoying the flexibility of remote work. Availability and job responsibilities may vary by location and specific role.

What are the key skills and qualifications needed to thrive in the Remote Goodwill position, and why are they important?

To excel in a Remote Goodwill role—such as an online donor relations coordinator or remote customer support representative for Goodwill Industries—candidates need excellent communication, organizational, and customer service skills, often combined with prior experience in non-profit or retail settings. Familiarity with CRM software, virtual meeting platforms, and basic office productivity tools is usually expected. Strong empathy, patience, and a proactive attitude towards both donors and clients set outstanding remote team members apart. These abilities are vital for building positive relationships, ensuring mission-driven service, and effectively supporting the organization's goals in a distributed work environment.

What are some common challenges faced by employees in Remote Goodwill positions, and how can they be overcome?

Remote Goodwill employees often encounter challenges such as staying connected with their team, balancing multiple donor or client requests, and communicating the organization's mission virtually. To overcome these issues, it is important to establish a structured daily routine, utilize collaboration tools (like video conferencing and chat apps), and prioritize proactive communication with both colleagues and clients. Effective time management and clear documentation also help in maintaining productivity and service quality. Most organizations provide virtual training and regular check-ins to support remote staff and ensure they feel engaged and included in the broader mission.

What are the most commonly searched types of Goodwill jobs in Florida?

The most popular types of Goodwill jobs in Florida are:

What cities in Florida are hiring for Remote Goodwill jobs?

Cities in Florida with the most Remote Goodwill job openings:

Infographic showing various Remote Goodwill job openings in Florida as of August 2026, with employment types broken down into 60% Full Time, 23% Part Time, 11% Temporary, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,016 per year, or $20.7 per hour.

Remote Customer Support Representative

SYDIERA

Orlando, FL • Remote

$15 - $20.25/hr

Full-time

Posted 4 days ago


Job description

Rooted Talent Solutions | Remote Customer-Service Opportunities

Rooted Talent Solutions is building a professional network of remote customer-service representatives who are passionate about creating positive customer experiences.

We are seeking dependable, technology-comfortable individuals who can communicate professionally, solve problems, and work independently in a remote environment.

Position Overview

Remote Customer Support Representatives provide customer assistance through phone and other approved communication channels, depending on the customer-service program.

Responsibilities may include:

  • Responding to customer inquiries
  • Providing accurate information and assistance
  • Troubleshooting basic customer issues
  • Processing customer requests
  • Navigating multiple systems while assisting customers
  • Maintaining accurate documentation
  • Following established procedures and quality standards
  • Meeting applicable performance expectations
Qualifications

The ideal candidate:

  • Has excellent verbal and written communication skills
  • Demonstrates strong customer-service skills
  • Is comfortable learning new technology
  • Can navigate multiple computer applications
  • Is dependable and self-motivated
  • Can work independently from a home environment
  • Demonstrates professionalism and attention to detail

Previous customer-service, call-center, sales, healthcare, retail, hospitality, financial-services, or technical-support experience may be helpful, but opportunities may be available for qualified individuals without previous call-center experience.

Remote Work Requirements

Candidates must be prepared to meet the technical and workspace requirements associated with the specific opportunity, which may include:

  • Compatible computer equipment
  • Reliable high-speed internet
  • Professional, distraction-free workspace
  • Compatible headset
  • Additional technical or security requirements
Opportunity Structure

Customer-service opportunities and requirements vary by program. Individuals may be required to complete additional screening, registration, training, certification, or technical verification before beginning services.

This opportunity does not guarantee employment, placement, hours, or income. Participants may be responsible for certain business-related expenses associated with their independent work.

Apply

If you're dependable, customer-focused, and ready to build your remote customer-service experience, submit your application to Rooted Talent Solutions today.

Employment Type: FULL_TIME