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Remote Front Desk Jobs in Hawaii (NOW HIRING)

Remote Front Desk information

See Hawaii salary details

$10

$18

$25

How much do remote front desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote front desk in Hawaii is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.25 per hour, depending on experience, location, and employer.

What is a remote front desk?

A Remote Front Desk position involves handling administrative and customer service tasks from a location outside of the traditional office, often from home. Responsibilities typically include answering phones, scheduling appointments, responding to emails, and providing information to clients or visitors. This role relies heavily on strong communication skills and proficiency with various digital tools to manage tasks efficiently. Remote front desk staff help businesses maintain a professional and organized front-line presence without being physically on site.

What are the key skills and qualifications needed to thrive as a remote front desk, and why are they important?

To thrive as a Remote Front Desk professional, you need strong organizational abilities, multitasking skills, and proficiency in customer service, often supported by experience in administrative roles or hospitality. Familiarity with virtual communication platforms, scheduling software, and customer relationship management (CRM) systems is typically required. Outstanding verbal and written communication, problem-solving skills, and professionalism help you stand out in this position. These skills are crucial for efficiently managing client interactions, maintaining smooth operations, and representing the company positively in a remote environment.

How does a remote front desk professional typically communicate and coordinate with on-site staff and visitors?

Remote Front Desk professionals primarily use digital communication tools like email, instant messaging, and video calls to interact with on-site staff and visitors. They often manage scheduling, answer inquiries, and troubleshoot issues in real time, ensuring seamless operations despite not being physically present. Building strong relationships with the on-site team is important, as is mastering the company's communication platforms. Regular check-ins and clear protocols help maintain efficient coordination and a positive visitor experience.

What is the difference between Remote Front Desk vs Remote Receptionist?

AspectRemote Front DeskRemote Receptionist
CredentialsBasic administrative skills, sometimes customer service experienceSimilar credentials, often customer service or administrative background
Work EnvironmentHome-based, virtual setting, supporting multiple industriesHome-based, virtual, primarily in healthcare, corporate, or service sectors
Employer UsageHotels, clinics, offices, remote support teamsMedical offices, corporate reception, customer service centers
Search & ComparisonOften compared for virtual administrative rolesCommonly searched for in healthcare or corporate contexts

The Remote Front Desk and Remote Receptionist roles share similar credentials and work environments, both functioning as virtual administrative support. However, Remote Front Desk positions often support multiple industries and broader administrative tasks, while Remote Receptionists are more specialized, frequently in healthcare or corporate settings. Both roles are ideal for those seeking remote customer service and administrative work.

What are the most commonly searched types of Front Desk jobs in Hawaii? The most popular types of Front Desk jobs in Hawaii are:
What cities in Hawaii are hiring for Remote Front Desk jobs? Cities in Hawaii with the most Remote Front Desk job openings:
Infographic showing various Remote Front Desk job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,380 per year, or $18.9 per hour.

Hotel Concierge (KONA) - Sales & Activities

American Automobile Association (AAA)

Kailua Kona, HI • Remote

$20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

225th of 304 rated insurance


Job description

Hotel Concierge (KONA) - Sales & Activities

Share the Spirit of Aloha And Build a Career You'll Love

Do you love helping people create unforgettable experiences? Are you energized by connecting with guests from around the world and sharing the beauty of Hawaii? If so, Pleasant Holidays would love to meet you.

Pleasant Holidays is looking for enthusiastic, peoplefocused Concierge Sales Agents to serve as true Ambassadors of Aloha on the Island of Hawai'i. In this role, you'll work one-on-one with guests at hotel concierge desks, helping them plan and book memorable tours and activities-both on the island and throughout the neighbor islands-so their vacation becomes the trip of a lifetime. This is more than a job-it's a chance to be the friendly face of Aloha while earning strong pay, commission, and unbeatable travel perks.

Why You'll Love Working With Us

Incredible Travel Perks

  • Two (2) roundtrip airline tickets every yearafter one year of employment. Valued at $650 per ticket - fly anywhere in the world!

  • Eligibility to apply for anIATANcard after one year. Industry discounts worldwide!

  • Up to20% off Pleasant Holidays vacation packages

  • Up to20% off tours and activities booked in advance

  • Special partner discounts and occasional complimentary stays

  • Family & Friends discounts available

*Terms and restrictions apply. Benefit eligibility varies based on position status. Details provided upon hire.

Position Details

  • Location:Island of Hawai'i (Big Island)

  • On-Island Residency Required- must currently live on the island to be considered

  • Schedule:Part Time (minimum 25 hours per week) positions available*Weekend availability required*

  • Work Sites:Hotel Concierge Desks (You may be assigned to multiple hotel concierge desks; locations determined by management)

Training & On-boarding

  • Remote new hire on-boarding and POS training

  • Additional hands-on training takes place at a hotel concierge desk

  • Computer/laptop with internet ispreferred but not required

What We're Looking For

  • 1-3 years of experience insales and/or customer service(preferred)

  • Background intourism, hospitality, or travel(highly preferred)

  • Passion for delivering exceptional customer experiences and helping others

  • Knowledge of the Hawaiian Islands (or eagerness to learn!)

  • Ability to personalize recommendations based on guest needs

  • Comfortable working independently, multitasking, and thriving in a fast-paced environment

  • Strong verbal and written communication skills

  • Basic computer skills; POS experience is a plus (training provided)

  • Fluency inEnglish(required)

  • Fluency inJapanese(preferred)

Join Our Ohana

If you're passionate about travel, love connecting with people from all cultures, and want a role where your work truly makes a difference, we encourage you to apply today.

Come be part of a team that celebrates Aloha, supports your growth, and rewards your success. 🌺

Benefits to working at Pleasant Holidays:
Medical (with prescription)
Vision
Dental
Flexible Spending Accounts
Paid Time Off for Holidays, Vacation, and Illness
Company paid Life Insurance
Long Term Disability
401(k) Plan
AFLAC Plans
Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!

Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving more than 18 million AAA members across 24 states.


Pleasant Holidays is an Equal Opportunity Employer

Our organization participates in E-Verify

Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws

💰 Pay & Bonuses

  • $20/hour starting pay

  • Commission eligible upon hire

  • Uncapped commission potential-earn more as you sell

Benefits to working at Pleasant Holidays:
Medical (with prescription)
Vision
Dental
Flexible Spending Accounts
Paid Time Off for Holidays, Vacation, and Illness
Company paid Life Insurance
Long Term Disability
401(k) Plan
AFLAC Plans
Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!

Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving more than 18 million AAA members across 24 states.


Pleasant Holidays is an Equal Opportunity Employer

Our organization participates in E-Verify

Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws


What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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