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Front Desk Assistant Jobs in Hawaii (NOW HIRING)

Maintain a clean, organized front desk and lobby area * Assist with the hotel market, including stocking, sales, and inventory as needed * Ensure accurate billing and guest account reconciliation ...

Maintain a clean, organized front desk and lobby area * Assist with the hotel market, including stocking, sales, and inventory as needed * Ensure accurate billing and guest account reconciliation ...

Front Desk Supervisor

Hilo, HI · On-site

$17.25 - $22.50/hr

Description The Hotel Front Desk Supervisor oversees daily front office operations, leading staff ... Manage cash drawers, verify billing, process adjustments, and assist with auditing daily ...

Front Desk Manager

Koloa, HI · On-site

$31.21 - $34.86/hr

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front ... Supervises daily Front Desk shift operations and ensures compliance with all policies, standards ...

Front Desk Manager

Koloa, HI · On-site

$31.21 - $34.86/hr

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front ... Supervises daily Front Desk shift operations and ensures compliance with all policies, standards ...

$31.21 - $34.86/hr

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front ... Supervises daily Front Desk shift operations and ensures compliance with all policies, standards ...

Front Desk Manager

Koloa, HI · On-site

$31.21 - $34.86/hr

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front ... Supervises daily Front Desk shift operations and ensures compliance with all policies, standards ...

$18/hr

As a Front Desk Representative, you will execute front desk activities with precision, adhering to established policies and procedures. Your responsibilities encompass overseeing health center ...

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Front Desk Assistant information

See Hawaii salary details

$8

$15

$22

How much do front desk assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for front desk assistant in Hawaii is $15.64, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.98 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Hawaii?

The most popular types of Front Desk jobs in Hawaii are:

What are popular job titles related to Front Desk Assistant jobs in Hawaii?

For Front Desk Assistant jobs in Hawaii, the most frequently searched job titles are:

What cities in Hawaii are hiring for Front Desk Assistant jobs?

Cities in Hawaii with the most Front Desk Assistant job openings:

Infographic showing various Front Desk Assistant job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,524 per year, or $15.6 per hour.

$20 - $21/hr

Other

Re-posted 5 days ago


Job description

The Hotel Front Desk Supervisor oversees daily front office operations, leading staff to ensure exceptional guest service. They handle scheduling, staff training, escalated guest complaints, and billing issues, while coordinating with housekeeping and management to maintain seamless check-ins, check-outs, and overall hotel operations. Responsibilities: • Team Leadership: Train, schedule, and mentor front desk agents, acting as the floor role model. • Guest Relations: Greet guests, oversee arrivals/departures, and efficiently resolve escalated complaints or special requests. • Financial Oversight: Manage cash drawers, verify billing, process adjustments, and assist with auditing daily transactions. • Operational Flow: Monitor room availability, manage group blocks, and relay pertinent shift information to incoming staff. • Interdepartmental Coordination: Communicate regularly with Housekeeping, Maintenance, and Sales departments. Qualifications: • Experience: 2–3 years of front office or guest service experience, ideally within the hospitality industry. • Skills: Strong customer service, conflict resolution, proficiency in Property Management Systems (PMS), and basic math/accounting skills. • Soft Skills: Excellent verbal communication, adaptability, and the ability to remain calm and professional under pressure. • Education: High school diploma; an associate's or bachelor's degree in hospitality management is highly preferred. Compensation: $20 - $21 hourly

• Team Leadership: Train, schedule, and mentor front desk agents, acting as the floor role model. • Guest Relations: Greet guests, oversee arrivals/departures, and efficiently resolve escalated complaints or special requests. • Financial Oversight: Manage cash drawers, verify billing, process adjustments, and assist with auditing daily transactions. • Operational Flow: Monitor room availability, manage group blocks, and relay pertinent shift information to incoming staff. • Interdepartmental Coordination: Communicate regularly with Housekeeping, Maintenance, and Sales departments.