Remote Fraud Manager Jobs in Tennessee (NOW HIRING)

Description

Who We Are:

Payments, Orchestrated.

Chattanooga-based Transcard offers comprehensive global payment orchestration solutions for banks, fintechs, and businesses. Our embedded payment solutions enable seamless transactions, collaboration, and data sharing with customers and suppliers worldwide. Features include disbursements, receivables, account-to-account payments, cross-border payments, AI insights, and supply chain financing.

Transcard's solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal.

Position Details:

Transcard offers an internship program in the FinTech industry. Our program is designed to provide you with meaningful projects utilized by the business. You'll see the direct impact of your contribution and get an inside perspective of your desired field while working alongside some of the best in our industry.

We continually strive to identify qualified individuals for post-graduate opportunities beyond the internship program.

This intern position will operate Monday-Friday during standard business hours. This position is a paid internship, compensation will be based on the qualifications of the applicant.

Our goal is to allow you to gain a better understanding of the day-to-day responsibilities within the Operations department while working toward your professional goals as related to your academic coursework.

Location:

Our corporate office is located in Chattanooga, TN.

We prefer our interns to be onsite in Chattanooga, TN. We do offer remote capabilities for qualified individuals. Candidate must reside in the US. We are unable to offer visa sponsorship.

Benefits:

Transcard offers benefits starting the first of the month following the month of hire for our full-time employees (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more)

Please apply and see more job requisitions at:

https://www.transcard.com/careers

Essential Duties and Responsibilities:

The Fraud and Compliance Intern will analyze fraud, compliance, and operational data to identify trends, risks, and improvement opportunities. This role includes enhancing reporting processes, evaluating transaction monitoring rules, and conducting analyses of disputes, suspicious activity, and cardholder cohorts. The intern will perform risk assessments, support sanctions screening efforts, and develop clear, actionable insights for the Fraud & Disputes Team. Additional responsibilities include supporting vendor management initiatives and monitoring client account status updates.

Review and assess current monthly reports for accuracy and effectiveness.

Analyze existing data and reporting formats to identify improvement opportunities.

Recommend new data points to enhance reporting quality and insights.

Ensure reports are comprehensive, relevant, and user-friendly.

Assist in streamlining report creation and distribution processes.

Analyze performance of transaction monitoring rules.

Evaluate rule effectiveness and identify optimization opportunities.

Recommend rule adjustments or new implementations to improve detection.

Document findings clearly with actionable insights.

Present analysis and recommendations to the Fraud & Disputes Team.

Analyze cardholder disputes and supporting documentation.

Identify trends, patterns, and potential risk areas.

Recommend improvements to dispute management processes.

Ensure findings are accurate, relevant, and comprehensive.

Support presentation of insights to the Fraud & Disputes Team.

Conduct analysis of potentially suspicious merchant activity.

Synthesize findings into clear, actionable insights.

Present results to support fraud risk mitigation and decision-making.

Analyze large datasets across cardholder cohorts.

Identify trends and key risk or performance insights.

Translate findings into actionable recommendations.

Present insights to support risk and cost management decisions.

Conduct risk assessments, including adverse media reviews, document collection, and year-over-year transaction trend analysis.

Generate and analyze sanctions screening reports; support investigations by gathering and organizing data to determine true matches vs. false positives.

Monitor HubSpot activity related to terminated clients, ensuring accurate tracking and documentation of account status changes.

Support the development and enhancement of the Vendor Management program by collecting and analyzing data on vendor services and internal vendor ownership.

Requirements

Experience with data analysis tools (e.g., SQL, Python, R, Tableau, Power BI).

Strong analytical mindset with attention to detail and an interest in identifying patterns, anomalies, or risks.

Understanding of financial services, payments, or banking operations.

Familiarity with transaction monitoring or investigative processes.

Experience working with large datasets.

Ability to translate data into actionable insights.

Interest in fraud detection, AML (Anti-Money Laundering), or regulatory compliance.

Critical thinking and investigative mindset.

Experience with case management or reporting tools.

Knowledge of regulatory frameworks (e.g., KYC, BSA/AML concepts).

Education and/or Certifications:

Bachelor's degree preferred, studying, or equivalent work experience (Finance, Accounting, Criminal Justice/Criminology, Economics Law, Business Administration/Management, Data Analytics/Data Science, Mathematics.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of duties performed.

Please do not contact hiring managers directly or attempt to inquire outside of the application portal. Only applications submitted through the official process will be considered.

No resumes from 3rd party vendors will be accepted at this time.