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Remote Flight Operations Manager Jobs in Utah (NOW HIRING)

This is a remote position available in the state listed on this job. Additionally, employment with ... Essential Job Duties As a Sales Operations Manager at BambooHR, your primary focus will be on ...

Location -In office, or Hybrid (In office Tuesday, Wednesday and Thursday) and remote or in office ... As a Client Operations Manager , you will serve as the primary point of contact and trusted advisor ...

Web Operations Manager

Lehi, UT ยท On-site +1

$109K/yr

Role Overview This role is remote, or hybrid for candidates within commuting distance of one of our ... Web Operations Manager owns the day-to-day operations, performance, search visibility, and ...

While we are open to fully remote candidates within the continental United States, we have a strong preference for candidates based in Mountain and Pacific timezones. Our Manager, Legal Operations ...

While we are open to fully remote candidates within the continental United States, we have a strong preference for candidates based in Mountain and Pacific timezones. Our Manager, Legal Operations ...

While we are open to fully remote candidates within the continental United States, we have a strong preference for candidates based in Mountain and Pacific timezones. Our Manager, Legal Operations ...

United States - UT - Sandy Remote Operations Engineer Full-Time, Permanent Sandy, UT (In-person ... Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and ...

Operations Senior Manager, AI

Salt Lake City, UT ยท On-site +1

$136K - $162K/yr

That's the work of the Operations Senior Manager, AI. The impact you'll make: You'll have the scope ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...

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Remote Flight Operations Manager information

What is a remote flight operations manager?

A Remote Flight Operations Manager is responsible for overseeing and coordinating flight operations from an off-site location, often using digital and communication technologies. Their duties typically include managing schedules, ensuring regulatory compliance, handling crew coordination, and responding to operational issues. They play a crucial role in maintaining the safety, efficiency, and reliability of flight operations, even when not physically present at the airport or airline hub. This role is increasingly important as airlines and aviation companies embrace remote work solutions for operational staff.

How does a remote flight operations manager effectively coordinate with on-site teams and pilots across different locations?

A Remote Flight Operations Manager utilizes a combination of digital communication tools, standardized protocols, and scheduled briefings to ensure seamless collaboration with on-site teams and pilots. They are responsible for monitoring flight schedules, managing crew assignments, and addressing operational issues in real time, often across multiple time zones. Regular virtual meetings and clear documentation are essential for maintaining situational awareness and ensuring compliance with safety and regulatory standards. By fostering open communication channels and building strong relationships, remote managers can effectively support flight operations and respond promptly to any challenges.

What are the key skills and qualifications needed to thrive as a remote flight operations manager, and why are they important?

To thrive as a Remote Flight Operations Manager, you need expertise in aviation regulations, flight planning, and operational management, often supported by a degree in aviation or a related field and relevant certifications such as FAA Dispatcher License. Familiarity with flight operations software, scheduling systems, and real-time communication tools is typically required. Exceptional leadership, problem-solving, and communication skills are crucial for coordinating teams and responding to dynamic, time-sensitive situations. These skills ensure the safe, efficient, and compliant management of flight operations, especially when overseeing teams and schedules remotely.

What is the difference between Remote Flight Operations Manager vs Remote Flight Dispatcher?

AspectRemote Flight Operations ManagerRemote Flight Dispatcher
CredentialsFAA certifications, aviation management experienceFAA dispatcher license, aviation knowledge
Work EnvironmentOversees flight operations, manages teams remotelyCoordinates flights, plans routes remotely
Industry UsageAirlines, private aviation companiesAirlines, charter services

The Remote Flight Operations Manager focuses on overseeing overall flight operations and managing teams, requiring management experience and certifications. In contrast, the Remote Flight Dispatcher handles flight planning and coordination, emphasizing route planning and FAA dispatcher credentials. Both roles are essential in aviation, often working closely but with distinct responsibilities and qualifications.

What are popular job titles related to Remote Flight Operations Manager jobs in Utah?

For Remote Flight Operations Manager jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Remote Flight Operations Manager jobs?

Cities in Utah with the most Remote Flight Operations Manager job openings:

BAS Service Operations Manager

Ogden, UT โ€ข Remote

Full-time

Posted 4 days ago


Job description

Direct Reports: 9-20 (Remote Ops, Service Coordination, Field Technicians, Support Roles)

Role Overview

The National BAS Service Operations Manager is a senior operational leadership role responsible for the end-to-end execution, performance, and growth of BAS service operations across KBS and the Kelso Industries portfolio.

This role owns:

  • National BAS service delivery execution
  • Service revenue growth and profitability
  • Remote operations and managed services
  • Field service team performance
  • Customer experience and retention

The position serves as the central operational leader coordinating across:

  • KBS Branches
  • KBS Customer Service Center (CSC)
  • National Programming Team
  • Sales & Estimating
  • MSI Team
  • National BAS Project Management

This role ensures a scalable, high-performance service organization capable of supporting multi-site enterprise clients and national service agreements.

Key Responsibilities

  1. National Service Operations Leadership
  • Lead and manage 9-20 direct reports, including:
    • Remote Operations / Monitoring Team
    • BAS Service Coordinators / Dispatch
    • BAS Field Technicians (direct or matrixed)
  • Oversee daily BAS service operations across:
    • KBS branches
    • National BAS Travel Teams
  • Establish operational structure, roles, and accountability
  • Drive standardization of national BAS service delivery
  1. Service Revenue & Financial Performance
  • Own and drive:
    • T&M service revenue
    • Quoted service work
    • PMA / Remote PMA contracts
    • Small projects and service-based upgrades
  • Partner with Sales and Estimating to:
    • Identify service opportunities
    • Convert service calls into revenue-generating work
  • Support and contribute to:
    • Forecasting (weekly, monthly, annual)
    • Revenue planning and backlog management
  • Ensure margin performance and cost control
  1. Remote Operations & Managed Services
  • Lead the KBS Remote Operations & Monitoring Center (ROC / Kelso Connected):
    • 24/7 operations oversight
    • Alarm management and triage
    • Remote diagnostics and resolution
  • Drive growth of:
    • Managed BAS services
    • Remote PMA offerings
    • Analytics / FDD-based service models
  • Ensure integration between:
    • Remote operations
    • Field technicians
    • National programming resources
  1. Service Execution & Work Management
  • Oversee all BAS service work including:
    • Service requests and dispatch
    • Preventative maintenance (PMA)
    • Repairs and troubleshooting
    • Quoted service jobs
    • Small-to-mid size BAS projects
  • Ensure:
    • Timely scheduling and execution
    • Proper documentation and closeout
    • Clean handoff to billing
  1. Billing, Revenue Recognition & Back Office Alignment
  • Oversee service billing processes, ensuring:
    • Accuracy and timeliness
    • Alignment with contract terms and SOV structures
  • Coordinate with: KBS CSC and Accounting / Finance
  • Ensure:
    • T&M
    • PMA
    • Project/service hybrid work
    • Jobs are billing-ready within target timelines
    • Proper tracking of:
  1. Cross-Functional Leadership
  • Work closely with:
    • KBS Branch Leadership
    • CSC (Customer Service Center)
    • National Programming Team
    • Sales & Estimating
    • MSI Team
    • National BAS Project Management
    • Kelso Portfolio Operating Companies
  • Drive:
    • Resource planning and allocation
    • Technical support alignment
    • Project-to-service and service-to-project transitions
  1. Customer Experience & Account Support
  • Own service-level customer experience across national accounts
  • Act as escalation point for:
    • Service delays
    • Technical challenges
    • Multi-site coordination issues
  • Support:
    • Client onboarding
    • National account service strategies
    • Long-term client retention
  1. Client & Site Onboarding
  • Lead onboarding of:
    • New BAS service clients
    • New facilities and portfolios
  • Ensure:
    • System integration into remote monitoring platforms
    • Proper documentation and asset tracking
    • Service workflows established
  1. Workforce Management & Development
  • Recruit, onboard, and develop:
    • BAS service technicians
    • Remote operators
    • Service coordinators
  • Establish:
    • Training plans
    • Performance metrics
    • Career development pathways
  • Drive a culture of accountability, safety, and ย Customer focus
  1. Inventory, Tools & Fleet Oversight
  • Oversee:
    • Service inventory and materials
    • Tooling and test equipment
    • Service vehicles (as applicable)
  • Ensure readiness for:
    • Rapid deployment
    • National service consistency
  1. Process, SOP & Continuous Improvement
  • Enforce and improve:
    • National BAS SOPs
    • Service workflows (ServiceTitan, Sales Force etc.)
  • Identify:
    • Bottlenecks
    • Inefficiencies
    • Automation opportunities
  • Drive continuous improvement initiatives

What Success Looks Like

  • Scalable national BAS service organization
  • Strong recurring revenue growth (PMA + Remote Services)
  • Seamless integration of: Remote operations, Field service, Programming
  • High customer retention and satisfaction
  • Efficient billing revenue conversion cycle
  • Fully aligned national team supporting Kelso portfolio growth