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Remote Flight Operations Controller Jobs in Florida

SAIC

MIA Remote Pilot Operator Supervisor

Miami, FL · On-site +1

... Controller Training Solutions (CTS) team at the Miami ATCT (EWR) in Miami, FL, supporting air ... The RPO Supervisor directs RPO schedules, monitors and oversees daily operations within area of ...

Advastar, Inc

Installation Technician

Jacksonville, FL · Remote

$30 - $40/hr

Fully remote with home-based operations. * Seeking candidates in the Jacksonville, FL area Responsibilities * Install equipment such as PID-controlled pumps, emulsifiers, chlorine dioxide generators ...

Advastar, Inc

Installation Technician

Jacksonville, FL · Remote

$30 - $40/hr

Fully remote with home-based operations. * Seeking candidates in the Jacksonville, FL area Responsibilities * Install equipment such as PID-controlled pumps, emulsifiers, chlorine dioxide generators ...

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Remote Flight Operations Controller information

What is a remote flight operations controller?

Remote Flight Operations Controllers are professionals responsible for monitoring, managing, and coordinating aircraft operations from a remote location, rather than from an on-site control tower or operations center. They use advanced communication systems and software to track flights, communicate with pilots, and ensure compliance with safety regulations. Their duties often involve responding to emergencies, updating flight plans, and facilitating efficient air traffic movement, all while working remotely. This role is critical for supporting unmanned aerial vehicles (drones) as well as traditional aircraft, especially in situations where on-site management is not feasible.

How does a remote flight operations controller typically interact with pilots and ground crews during daily operations?

As a Remote Flight Operations Controller, you play a critical role in coordinating flight schedules, monitoring flight paths, and ensuring compliance with safety protocols. Interaction with pilots and ground crews is primarily conducted via digital communication tools, such as radio, chat systems, and specialized software. You are responsible for relaying real-time updates, addressing any operational concerns, and facilitating smooth handovers between teams. Effective communication and situational awareness are essential, as you'll often collaborate with multiple stakeholders to prevent delays and maintain flight safety standards.

What are the key skills and qualifications needed to thrive as a remote flight operations controller, and why are they important?

To excel as a Remote Flight Operations Controller, you need strong situational awareness, decision-making skills, and a background in aviation operations, often supported by relevant certifications or training such as an FAA Remote Pilot Certificate. Familiarity with flight planning software, real-time tracking systems, and communication tools is typically required. Exceptional communication, attention to detail, and the ability to stay calm under pressure are vital soft skills in this role. These competencies are crucial for ensuring safe, efficient, and compliant flight operations in remote or unmanned contexts.

What is the difference between Remote Flight Operations Controller vs Remote Flight Dispatcher?

AspectRemote Flight Operations ControllerRemote Flight Dispatcher
CertificationsFAA Flight Operations Certification, Dispatcher License (if required)FAA Dispatcher Certificate, relevant aviation safety certifications
Work EnvironmentMonitoring flights, coordinating with pilots and ground staff remotelyPlanning routes, preparing flight plans, communicating with pilots remotely
Industry UsageAirlines, private jet operators, cargo carriersAirlines, charter services, cargo companies

Remote Flight Operations Controllers and Remote Flight Dispatchers both work remotely within the aviation industry, focusing on flight safety and planning. Controllers primarily monitor ongoing flights and coordinate operations, while dispatchers prepare flight plans and ensure compliance before departure. Both roles require aviation certifications and involve remote communication with flight crews, but their specific responsibilities differ in flight monitoring versus planning.

What are the most commonly searched types of Flight Operations Controller jobs in Florida?

The most popular types of Flight Operations Controller jobs in Florida are:

What are popular job titles related to Remote Flight Operations Controller jobs in Florida?

For Remote Flight Operations Controller jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Flight Operations Controller jobs in Florida look for?

The top searched job categories for Remote Flight Operations Controller jobs in Florida are:

Remote Flight Operations Controller jobs near you
Infographic showing various Remote Flight Operations Controller job openings in Florida as of July 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 8% In-person, and 92% Remote job distribution.

Technical Support Team Manager - Drone Operations

Percepto

Riviera Beach, FL • On-site, Remote

Full-time

Re-posted 2 days ago

Job description

Description
Percepto is the leading provider of autonomous inspection and monitoring solutions that harness robotics, including our market-leading industrial drone-in-a-box solution. Our team comprises software and hardware engineers, industry experts, and professionals passionate about innovation and driven to push the boundaries of what's possible with software, AI, and hardware. Our company's growth will not stop anytime soon, and we are looking for great talent like you to join our team!
We are seeking an experienced Support Team Manager to own our full customer support organization: an outsourced team handling Levels 1 and 2, and an internal team of 4 handling Level 3 escalations. This is a high-visibility role that sits at the center of the company. You will work daily with Field/Ground Ops, Remote Ops, R&D, Product, Commercial, and Safety to keep our customers running and our fleet flying. This is an opportunity for an experienced, hands-on people leader who wants ownership over an end-to-end support function and a seat at the table across the business.
Responsibilities
• Own performance and day-to-day operations across all three support levels: manage the 4 direct reports on the Level 3 team directly, and hold the outsourced partner accountable for Levels 1 and 2.
• Own support KPIs, SLAs, and ticket workflows/escalation paths across all levels, and report on performance and trends to leadership on a regular cadence.
• Own the Support automation and AI roadmap, turning operational pain points into AI-assisted workflows for triage, routing, and deflection.
• Design and manage a quality audit program across all three levels, holding the outsourced partner accountable to agreed quality benchmarks.
• Act as the primary escalation point for critical or high visibility customer issues, personally getting hands-on with complex technical investigations when a case demands it.
• Serve as the key cross-functional interface: Ground Ops and Remote Ops on field readiness and on-site or remote incidents, R&D and Product on fixes and roadmap input, Commercial on renewal-critical accounts, and Safety on flight-safety and regulatory matters.
• Own staffing, on-call coverage, and recruiting/onboarding for the Level 3 team, and manage the ongoing relationship and contract performance of the outsourced Level 1/2 vendor.
• Own the support knowledgebase and documentation strategy, keeping guides and training materials current across all three levels.
Requirements
This role requires more than people management. You will be expected to stay hands-on and technically credible, able to jump into a hard problem alongside the team rather than only routing it.
• Deep, hands-on technical background across hardware and software, comfortable personally diagnosing complex issues rather than only directing others.
• Willingness and ability to step directly into escalated technical investigations, remote diagnostics, or field level troubleshooting when a case demands it.
• Solid understanding of how UAV/drone hardware, onboard software, and cloud platforms interact end to end.
• Hands-on experience with Windows and Linux operating systems, networking fundamentals, and remote connectivity/troubleshooting tools.
• Proficiency in scripting (Python or similar) to investigate logs, automate diagnostics, or build support tooling.
• Comfortable reading technical documentation, wiring diagrams, and system architecture to guide both the team and cross functional partners.
• Hands-on experience with automation platforms (e.g. Zapier, Make, Torq, or similar) and proven use of generative AI tools (ChatGPT, Claude, Gemini, or similar) to improve support efficiency and quality.

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