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Remote First Jobs in Minnesota (NOW HIRING)

First American

$20.34 - $27.12/hr

First American's National Production Services division provides global title and escrow production ... This is a remote job opportunity. #LI-DS1 #LI-REMOTE Pay Range: $20.34 - $27.12 Hourly, Remote This ...

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$15

$27

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How much do remote first jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote first in Minnesota is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $32.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote First employee, and why are they important?

To thrive in a Remote First role, you need strong self-management, digital communication, and time management skills, often supported by prior remote work experience and proficiency in collaborative platforms. Familiarity with tools like Slack, Zoom, project management software, and secure remote access systems is crucial. Proactive communication, adaptability, and self-motivation are standout soft skills for remote environments. These abilities ensure productivity, collaboration, and accountability without direct in-person supervision.

What are the main challenges and benefits of working in a remote-first company environment?

Working in a remote-first company offers flexibility and the opportunity to collaborate with a diverse team from various locations, but it also presents unique challenges. Remote employees often need to be proactive communicators and manage their own schedules to stay productive, as daily interactions can be less spontaneous than in a traditional office. Building strong relationships and maintaining team cohesion requires intentional effort through digital tools and regular virtual meetings. However, remote-first environments typically provide autonomy, support for work-life balance, and access to roles regardless of geographic location, making them appealing for many professionals.

What does 'Remote First' mean in the context of jobs?

'Remote First' refers to a work policy or company culture where working remotely is the default mode of operation. Employees are encouraged or expected to work from locations outside of a traditional office, and company systems, communication, and workflows are designed to support remote work. While some in-person workspaces may be available, they are typically optional or secondary. This approach allows for greater flexibility, access to a broader talent pool, and often improved work-life balance for employees.

What is the difference between Remote First vs Remote Customer Support Specialist?

AspectRemote First
Work EnvironmentCompany prioritizes remote work for all employees, with flexible policies and minimal in-office requirements.
Required CredentialsTypically requires relevant experience in remote work settings, communication skills, and industry-specific knowledge.
Employer & Industry UsageCommon in tech, marketing, and customer service sectors emphasizing flexible work models.

Remote First companies fully embrace remote work as the standard, whereas Remote Customer Support Specialists are specific roles within such companies, focusing on customer interactions remotely. The main difference lies in company policy versus role function, with Remote First indicating company-wide remote policies and Remote Customer Support Specialist referring to a job position within that framework.

What are the most commonly searched types of First jobs in Minnesota? The most popular types of First jobs in Minnesota are:
What are popular job titles related to Remote First jobs in Minnesota? For Remote First jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote First jobs in Minnesota look for? The top searched job categories for Remote First jobs in Minnesota are:
What cities in Minnesota are hiring for Remote First jobs? Cities in Minnesota with the most Remote First job openings:
Remote First jobs near you
Crisis Counselor - Fully Remote in St.Cloud, MN

Crisis Counselor - Fully Remote in St.Cloud, MN

PROTOCALL SERVICES INC.

Saint Cloud, MN • Remote

$24.35 - $26.35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 20 days ago

Job description

Education Requirement:

  • Bachelor’s Degree from an accredited 4 year college or university.

Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, Minnesota residency required

Benefits
  • Comprehensive medical, dental, and life insurance
     
  • 401(k) program with company match
     
  • Company-matched student loan repayment program
     
  • Short- and long-term disability (STD/LTD)
     
  • Employee Assistance Program (EAP)
     
  • Accrued PTO (earn up to 4 weeks in your first year)
     
  • Opportunities for professional growth and advancement

Compensation & Incentives

In addition to base hourly pay, our crisis counselors are eligible for the following incentives:

  • + $1.00/hour -  Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
     
  • + $1.00/hour -  for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.
Who We Are

Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being.

We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.

About the Role

As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.

Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
     
  • Build rapport, actively listen, and foster client engagement.
     
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
     
  • Provide resources, coping strategies, referrals, and safety planning.
     
  • Intervene appropriately in emergent situations.
     
  • Maintain accurate, timely, and clinically sound documentation.
     
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.  
What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
     
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
     

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment. 

Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

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