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Remote First Call Resolution Jobs in Santa Clara, CA

Vynca

Enrollment Medical Assistant

San Mateo, CA · Remote

$24 - $26/hr

... first voice guiding patients and caregivers through an unfamiliar but life-changing program. You ... Exceptional interpersonal skills including conflict resolution and de-escalation techniques

Array Labs

Space Systems Engineer

Redwood City, CA · On-site +1

$150K - $250K/yr

S. commercial remote sensing regulations (NOAA), FCC spectrum licensing processes, and export ... Array Labs is launching a constellation of satellites to create the first high-resolution, real ...

Array Labs

Space Systems Engineer

Redwood City, CA · On-site +1

$150K - $250K/yr

S. commercial remote sensing regulations (NOAA), FCC spectrum licensing processes, and export ... Array Labs is launching a constellation of satellites to create the first high-resolution, real ...

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All JobsFirst Call Resolution JobsRemote First Call Resolution JobsRemote First Call Resolution Jobs in Santa Clara, CA

Remote First Call Resolution information

See Santa Clara, CA salary details

$15

$33

$65

How much do remote first call resolution jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote first call resolution in Santa Clara, CA is $33.73, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $42.36 per hour, depending on experience, location, and employer.

What is the difference between Remote First Call Resolution vs Remote Customer Support Specialist?

AspectRemote First Call ResolutionRemote Customer Support Specialist
Primary FocusResolving customer issues on first contactProviding support and assistance to customers
Skills RequiredProblem-solving, communication, technical knowledgeCommunication, product knowledge, patience
Work EnvironmentRemote, often with performance metricsRemote, customer-facing role
CertificationsCustomer service or technical certifications beneficialCustomer service certifications helpful

Remote First Call Resolution focuses on resolving customer issues during the initial contact, emphasizing efficiency and problem-solving. In contrast, a Remote Customer Support Specialist provides ongoing support, handling multiple interactions to assist customers. Both roles are remote, require strong communication skills, and are vital in customer service industries.

What are the most commonly searched types of First Call Resolution jobs in Santa Clara, CA? The most popular types of First Call Resolution jobs in Santa Clara, CA are:
Remote First Call Resolution jobs near you

Federal Litigation Attorney

Strategic Legal Practices

San Jose, CA • Remote

$130K - $250K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Strategic Legal Practices is one of California's largest litigation firms, representing clients in consumer protection and civil litigation matters statewide in state and federal court. Led by one of California's most accomplished Lemon Law and Consumer Fraud litigators, our firm has helped thousands of clients against car manufacturers with an unmatched success rate. We are based in Los Angeles and practice throughout California.

SLP is seeking a full-time associate attorney with 3–5 years of experience to join our rapidly expanding team. This role focuses on federal court litigation and requires active admission to at least one of the four California federal district courts:

  • Central District of California (C.D. Cal.)
  • Northern District of California (N.D. Cal.)
  • Eastern District of California (E.D. Cal.)
  • Southern District of California (S.D. Cal.)

Candidates must have a solid foundation in state and federal litigation, including law and motion work and first or second chair trial experience. Must be able to work independently and as part of a team. Lemon Law experience is a plus.

Responsibilities include, but are not limited to:

  • File and litigate cases in federal court in compliance with the FRCP, local rules, and CM/ECF (PACER)
  • Draft pleadings, motions, and briefs for state and federal court
  • Conduct case assessments, investigations, and legal research
  • Propound and respond to discovery; review pertinent documents
  • Take and defend depositions; attend court appearances
  • Pre-trial preparation and trial participation
  • Negotiate settlements and meet all calendar deadlines

Federal Litigation Experience Needed:

  • Hands-on litigation experience in federal court, from filing through resolution, under the FRCP
  • Drafting and arguing motions (12(b)(6), summary judgment, motions to compel) and responding to complex federal motions
  • Managing discovery, including initial disclosures, interrogatories, RFAs/RFPs, ESI, and protective orders
  • Experience with Rule 26(f) conferences, scheduling reports, and case management conferences
  • Taking/defending depositions and preparing pretrial documents (witness lists, exhibit lists, motions in limine)
  • Arguing motions and appearing before federal judges and magistrates; trial experience a strong plus

Requirements

Qualifications:

  • Strong ability to multitask, prioritize, and meet deadlines with attention to detail
  • Works efficiently with minimal supervision in a fast-paced environment
  • Excellent analytical, writing, research, and communication skills
  • Proficiency in Microsoft Office, CM/ECF (PACER), and document management software
  • Familiarity with local rules of at least one California federal district court

License/Certification and Experience:

  • CA State Bar, in good standing (required)
  • Active admission to at least one California federal district court (required)
  • 3–5 years of litigation experience; federal court experience strongly preferred
  • Lemon Law or consumer protection experience (a plus)

Position Details:

  • Type: Full-time
  • Location: Remote – anywhere in the US but CA preferred
  • Salary: $130k-$250k
  • Billing bonus: Up to $20,000- straightforward to earn

Benefits

We’re committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including:

  • 401(k) with Employer Match – Plan for your future with confidence and company support.
  • Health, Dental, and Vision Insurance – Comprehensive coverage to keep you and your family healthy.
  • Short-Term, Long-Term Disability & Life Insurance – Financial protection for life’s unexpected events.
  • Paid Parking – Convenient and covered, so you can focus on your day.
  • Generous Paid Time Off – Ample time to rest, recharge, and take care of personal matters.
  • Employee Referral Program – Earn rewards for introducing talented individuals to our team.
  • Employee Assistance Program (EAP) – Confidential resources for personal and professional support.
  • Employee Discount Program – Access to exclusive savings on a variety of products and services.