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Remote File Clerk Jobs in Springfield, VA (NOW HIRING)

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Remote File Clerk information

See Springfield, VA salary details

$12

$18

$24

How much do remote file clerk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote file clerk in Springfield, VA is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.86 per hour, depending on experience, location, and employer.

What is a remote file clerk?

A Remote File Clerk is responsible for organizing, managing, and maintaining digital and electronic documents for a company or organization. Their duties typically include data entry, document classification, file organization, and ensuring records are easily accessible. They may also retrieve files, update records, and follow company policies for document security and confidentiality. This role requires strong attention to detail, organizational skills, and proficiency with document management software. Remote File Clerks work from home, communicating with team members via email, chat, or virtual meetings.

What skills and qualifications are needed to thrive as a remote file clerk?

To thrive as a Remote File Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic filing systems, document management software, and cloud storage platforms is often required. Excellent time management, self-motivation, and clear written communication are valuable soft skills in this role. These qualifications are important to ensure the accurate handling, storage, and retrieval of critical documents from a remote setting.

What are common challenges remote file clerks face, and how can they be addressed?

Remote file clerks often encounter challenges such as managing high document volumes, maintaining accuracy with limited in-person supervision, and ensuring secure file sharing. Staying organized with digital tools, adhering to established filing protocols, and setting regular check-ins with team members can help overcome these obstacles. It’s also important to have a reliable internet connection and a dedicated workspace for uninterrupted work. Many companies provide onboarding and training resources to help remote clerks succeed and feel connected to their team.

What are the most commonly searched types of File Clerk jobs in Springfield, VA?

The most popular types of File Clerk jobs in Springfield, VA are:

What are popular job titles related to Remote File Clerk jobs in Springfield, VA?

For Remote File Clerk jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Remote File Clerk jobs in Springfield, VA look for?

The top searched job categories for Remote File Clerk jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Remote File Clerk jobs?

Cities near Springfield, VA with the most Remote File Clerk job openings:

Infographic showing various Remote File Clerk job openings in Springfield, VA as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Temporary. Highlights an 100% Remote job distribution, with an average salary of $38,535 per year, or $18.5 per hour.

Customer Service Representative

Five Star Solutions

Woodbridge, VA • On-site, Remote

$14/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Five Star Solutions is looking for compassionate, patient, and dependable Customer Service Representatives to join our team.
We service a diverse customer base, making this role ideal for someone who genuinely enjoys helping others and understands the importance of patience, empathy, and clear communication.
Some calls may involve sensitive situations, including insurance claims related to cancer or the loss of a loved one. The ability to remain calm, listen carefully, provide reassurance, and treat every customer with dignity is essential.
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Responsibilities
  • Provide compassionate, professional customer service to policyholders
  • Assist customers with questions regarding life, cancer, and other insurance policies
  • Help initiate and navigate sensitive claims when needed
  • Listen carefully and demonstrate empathy during emotional conversations
  • Communicate clearly and at a comfortable pace for customers
  • Provide accurate information while maintaining a calm and reassuring demeanor
  • Document customer interactions accurately and follow established procedures
  • Protect customer information and maintain confidentiality
  • Deliver a positive customer experience on every call

Qualifications
The ideal candidate is:
  • Patient and compassionate
  • Calm and professional, even during emotional conversations
  • A strong, attentive listener
  • Comfortable speaking clearly and at a slower, conversational pace
  • Empathetic and genuinely interested in helping others
  • Comfortable handling sensitive or emotional situations
  • Reliable, dependable, and committed to a consistent schedule
  • Professional and respectful when working with customers of all ages
  • Previous customer service, call center, healthcare, insurance, or senior-customer experience is a plus

$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between - 10:00am-7:00pm (EST) ; Work Days - M-F
Paid Training - typically 2 weeks in length from 8:00am-5:00pm Mon-Fri (EST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
This isn't just a typical customer service position. The customers you assist may be navigating some of the most difficult moments of their lives. Your patience, compassion, and ability to listen can make a meaningful difference.
If you are someone who believes every customer deserves to be treated with respect, kindness, patience, and genuine care, we'd love to hear from you.
Join Five Star Solutions and help us deliver the kind of customer experience you would want for your own family.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.