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Remote Field Service Technician Jobs in Indiana (NOW HIRING)

GEICO

Auto Damage Adjuster (Field)

Indianapolis, IN · On-site +1

$32.05 - $40.70/hr

This is not a remote role; you will be required to work in the territory listed on the job posting ... service while promptly and accurately settling claims. The ideal candidate will have the ability to ...

GEICO

Auto Damage Adjuster (Field)

Kokomo, IN · On-site +1

$32.05 - $40.70/hr

This is not a remote role; you will be required to work in the territory listed on the job posting ... service while promptly and accurately settling claims. The ideal candidate will have the ability to ...

Valeo

Quality Technician

Elkhart, IN · On-site +1

$17.25 - $23.25/hr

The Quality Technician is responsible for the administrative activities associated with processing ... Complete field service and training reports and file with North American Service Manager timely and ...

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Remote Field Service Technician information

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How much do remote field service technician jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote field service technician in Indiana is $23.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.21 per hour, depending on experience, location, and employer.

What is a remote field service technician?

A Remote Field Service Technician is responsible for installing, troubleshooting, repairing, and maintaining equipment at customer locations while working remotely. They often travel to different sites to diagnose issues, provide technical support, and ensure optimal system performance. This role typically involves working with machinery, electronics, or IT systems, depending on the industry. Strong problem-solving skills, technical knowledge, and the ability to work independently are essential for success in this position.

What does a remote field service technician do?

A typical day for a Remote Field Service Technician involves remotely diagnosing and troubleshooting equipment issues, guiding customers or on-site personnel through repairs, and maintaining clear documentation of service activities. You may handle several service requests a day, balancing urgent tasks with scheduled maintenance or follow-ups. Collaboration with customer support teams, engineers, and sometimes field personnel is common to resolve more complex issues. The role often requires proactive communication and prioritization, as you may be supporting clients across different regions or time zones. This dynamic environment offers a mix of problem-solving and customer interaction, making each day varied and engaging.

What are the key skills and qualifications needed to thrive as a remote field service technician?

To excel as a Remote Field Service Technician, you need strong troubleshooting abilities, technical knowledge of relevant equipment, and typically a degree or certification in electronics, engineering, or a related field. Familiarity with diagnostic tools, remote support software, and often certifications like CompTIA A+ or manufacturer-specific credentials are valuable. Excellent communication, time management, and self-motivation are key soft skills for success in this role. These qualities enable effective problem-solving, customer support, and independent work, which are critical for servicing equipment in diverse, remote locations.

What are the most commonly searched types of Field Service Technician jobs in Indiana?

The most popular types of Field Service Technician jobs in Indiana are:

What are popular job titles related to Remote Field Service Technician jobs in Indiana?

For Remote Field Service Technician jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Field Service Technician jobs in Indiana look for?

The top searched job categories for Remote Field Service Technician jobs in Indiana are:

What cities in Indiana are hiring for Remote Field Service Technician jobs?

Cities in Indiana with the most Remote Field Service Technician job openings:

Remote Field Service Technician jobs near you
Infographic showing various Remote Field Service Technician job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Nights. Highlights an 100% Remote job distribution, with an average salary of $48,917 per year, or $23.5 per hour.

Technical Support Engineer

Atlas Copco

Michigan City, IN • Hybrid

Full-time

Re-posted 14 days ago

Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

87th of 495 rated machine equipment manufacturers

Job description

Your role Provide fast, structured, high-quality technical support to reduce equipment downtime and improve customer satisfaction. Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with troubleshooting, documentation, and training. Contribute to product reliability through failure and warranty feedback.
You will:
  • Technical Case Handling & Troubleshooting
  • Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and customers; ensure timely support and ownership from intake to closure.
  • Diagnose complex vacuum system issues, including electrical/controls (sensors, I/O, controller logic, VSD/PLC).
  • Define troubleshooting plans, analyze field data, and provide actionable repair recommendations.
  • Coordinate with Product Company/Global Technical Support for advanced root cause analysis and capture lessons learned.
  • Service Process Support & Standardization
  • Advise on commissioning, corrective actions, preventive measures, and service best practices.
  • Maintain and improve technical documentation and reusable guidance.
  • Ensure consistent communication and escalation discipline; support stable service routines regionally.
  • Training & Knowledge Transfer
  • Deliver technical coaching and training to improve first-time-fix and reduce repeat incidents.
  • Translate complex topics into practical procedures and decision trees for the field.
  • Product Quality & Continuous Improvement
  • Drive structured failure, incident, and warranty reporting; support analysis with clear problem statements and containment actions.
  • Identify recurring issues and propose corrective/preventive actions in processes, training, documentation, and service.
  • Safety & Customer Focus
  • Promote safe working practices, PPE use, and compliance with safety standards.
  • Maintain a professional, customer-focused approach; collaborate across Service, Supply Chain, Sales, and Finance.
To succeed, you will need We encourage you to apply even if you don't meet every requirement. We value diverse experiences and perspectives.
You have 3-5+ years in technical support, field service, commissioning, maintenance, or repair of industrial equipment (vacuum/rotating equipment preferred). Minimum Experience:
  • Proven ability to handle complex troubleshooting cases end-to-end, including documentation and follow-up.
  • Education / Technical Background
  • Technical apprenticeship or degree (mechanical, mechatronics, electrical, industrial maintenance, or similar). Additional training in electrical troubleshooting, controls/VSD, pneumatics/hydraulics is a plus.
  • Technical Know-How
  • Strong troubleshooting skills in mechanical (pumps, bearings, seals, lubrication, overheating/vibration) and electrical/controls topics (sensors/I-O, wiring diagrams, fault codes, basic control logic, VSD/PLC interfaces). Ability to read and interpret technical documentation and translate findings into clear actions.
  • Working Style / Competencies
  • Structured problem solving, strong ownership, and ability to prioritize multiple cases under time pressure.
  • Strong communication skills to guide technicians remotely and deliver training/coaching.
  • Customer-oriented, collaborative, and disciplined escalation behavior.
  • Tools / Language / Mobility
  • Good computer skills; ERP/service tools experience is an advantage. English required; Spanish and/or French is a plus. Valid driver's license; willingness to travel and work in industrial environments.
  • Technical Case Ownership & Escalations (55%)
  • Own complex technical cases from intake to closure for VTS Aftermarket (remote and on-site support). Coordinate cross-functionally and escalate with complete technical evidence.
  • Service Enablement & Standardization (25%)
  • Strengthen service execution by providing troubleshooting routines, commissioning/service guidance, and reusable documentation. Reduce repeat incidents through consistent methods and clear communication.
  • Training & Capability Building (15%)
  • Deliver coaching/training to Field Service, Customer Centers, and distributors to improve first-time-fix, safety, and service procedures.
  • Product Feedback & Continuous Improvement (5%)
  • Ensure structured failure/incident/warranty reporting and contribute to reliability improvements through trend observations and corrective actions.
In return, we offer
  • Culture of trust and accountability
  • Lifelong learning and career growth
  • Innovation powered by people
  • Comprehensive compensation and benefits
  • Health and well-being
Job location
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Atlas Copco faciltiy in either Michigan City, IN or Charlotte, NC, United States.
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Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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