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Remote Field Service Engineer Jobs in Boston, MA

Brooks Automation, Inc.

Software Engineer

Chelmsford, MA · On-site +1

$105K - $142K/yr

Support manufacturing and field service engineers in investigating and troubleshooting field issues (remote or on-site). WHAT YOU'LL BRING * Proficiency in programming C++11 or later. * Experience ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ... Partner cross-functionally with Engineering, Product, Operations, and Field Service teams to ...

Peak Technologies

Regional Service Manager

Littleton, MA · Remote

... field-based business processes. JOB SUMMARY & SCOPE: As a Regional Service Manager (RSM), you are ... You will lead a team of approximately 10-15 Customer Service Engineers and coordinate third-party ...

Gator Bio

Field Application Scientist

Boston, MA · On-site

$100K - $130K/yr

We are hiring a remote Field Application Scientist. This FAS will be responsible for providing pre ... Proactively addressing and supporting customer service initiatives and sales goal objectives.

Gator Bio

Field Application Scientist

Boston, MA · Remote

We are hiring a remote Field Application Scientist. This FAS will be responsible for providing pre ... Proactively addressing and supporting customer service initiatives and sales goal objectives.

diversified

Senior AV Field Engineer

Boston, MA · Remote

Remote systems work with programmers is common to load new code and troubleshoot issues. • May be ... Good customer service skills. * Field installation and/or system design experience * Employee must ...

Career Site

Field Technician

Quincy, MA · Remote

$29 - $35/hr

Laptop skills (Excel, Putty/Hyper Terminal for ability to allow remote session to engineer / NOC ... We provide exceptional customized service with an emphasis on reliability and outstanding customer ...

florrent

Field Applications Engineer

Boston, MA · On-site +1

About the Job We are seeking a Field Applications Engineer to join our tight-knit and cross ... You will be responsible for providing on-site and remote technical support to customers, creating ...

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All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Boston, MA

Remote Field Service Engineer information

See Boston, MA salary details

$39.7K

$77.4K

$114.6K

How much do remote field service engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote field service engineer in Boston, MA is $77,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $91,800.00 per year, depending on experience, location, and employer.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

What are the most commonly searched types of Field Service Engineer jobs in Boston, MA?

The most popular types of Field Service Engineer jobs in Boston, MA are:

What are popular job titles related to Remote Field Service Engineer jobs in Boston, MA?

For Remote Field Service Engineer jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Field Service Engineer jobs in Boston, MA look for?

The top searched job categories for Remote Field Service Engineer jobs in Boston, MA are:

Remote Field Service Engineer jobs near you

Field Service Technician

Williamson Pump & Motor

Hopkinton, MA • Remote

$25 - $50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Company Description


Williamson Pump & Motor specializes in custom manufacturing and distribution of a wide range of electric motors, pumps, drives, generators and other industrial products for sump pump and septic system installations. We provide quality sales and service for your building’s mechanical needs with a great selection of vendor products in our warehouse and 24/7 emergency line. Our fully equipped shop, large fleet of vehicles with overhead cranes and certified licensed technicians with over 70 years of experience to assist your installation, maintenance, or emergency needs.

Job Description

This is a full-time on the road position, we do service all of New England. As a Field Service Technician, you will be responsible for repairing and maintaining HVAC systems, pumps, motors, and other mechanical equipment. You will be required to diagnose problems, perform part replacements and carry out necessary repairs. You will work closely with the team to ensure all systems are working efficiently, and perform routine maintenance.

Qualifications

  • High school diploma or equivalent qualification in Mechanical or HVAC engineering
  • Professional certification as a Mechanic or HVAC Technician is prefered
  • Minimum of 2 years' experience in the maintenance, repair, and installation of mechanical equipment including HVAC systems, pumps, and motors
  • Excellent diagnostic, problem-solving, and decision-making skills
  • Effective communication, interpersonal, and customer service skills
  • Ability to work independently with little to no supervision and as a team member
  • Attention to detail and time management skills
  • Physical dexterity and stamina to perform tasks and work in confined spaces
  • A valid driver's license and reliable transportation to travel to various job sites

*This position requires an on call rotation*

Job Type: Full-time


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


Schedule:

  • Monday to Friday
  • Weekends as needed
  • Year round work


Experience:

  • Mechanical knowledge: 3 years (Preferred)


Willingness to travel:

  • 100% (Required)


Work Location: In person