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Remote Field Service Engineer Jobs in Boston, MA

Gator Bio

Field Service Engineer

Boston, MA · Remote

$90K - $120K/yr

The Field Service Engineer reports to the Field Service Manager. The Field Service Engineer will be responsible for providing support for a wide range of technical equipment and systems, both ...

Danaher

Field Service Engineer - Boston, MA

Boston, MA · On-site +1

$40.50 - $41.75/hr

The Field Service Engineer is responsible for providing an exceptional customer experience through ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Bruker Corporation

Field Service Engineer

Boston, MA · On-site +1

$71K - $113K/yr

Responsibilities The Field Service Engineer (FSE) provides technical service and support on equipment within the company, ISO, FDA, and budgetary guidelines with the objectives of minimizing customer ...

626

Field Service Engineer Injector

Boston, MA · Remote

$50K - $70K/yr

Field Service Engineer Injectors What You'll Do: Previous experience in either Electronics, troubleshooting, or biomed preferred. We provide a 4-5 week training program at our corporate office ...

626

Field Service Engineer Injector

Boston, MA · Remote

$50K - $70K/yr

Field Service Engineer Injectors What You'll Do: Previous experience in either Electronics, troubleshooting, or biomed preferred. We provide a 4-5 week training program at our corporate office ...

Woodard & Curran

SCADA Services Engineer

Boston, MA · Remote

$80K - $95K/yr

... fieldwork when required * Thoroughly document all work including service tickets, root-cause ... This role has the option for remote work, and the anticipated pay range is flexible, depending on ...

ABB

Senior Project Engineer

Billerica, MA · Remote

$105K - $137K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

MA · Remote

$104K - $135K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

Burlington, MA · Remote

$107K - $140K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

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All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Boston, MA

Remote Field Service Engineer information

See Boston, MA salary details

$39.7K

$77.4K

$114.6K

How much do remote field service engineer jobs pay per year?

As of Jul 21, 2026, the average yearly pay for remote field service engineer in Boston, MA is $77,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $91,800.00 per year, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do Remote Field Service Engineers typically communicate and coordinate with on-site teams and clients while working remotely?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What are the key skills and qualifications needed to thrive as a Remote Field Service Engineer, and why are they important?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a Remote Field Service Engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.
What are the most commonly searched types of Field Service Engineer jobs in Boston, MA? The most popular types of Field Service Engineer jobs in Boston, MA are:
What are popular job titles related to Remote Field Service Engineer jobs in Boston, MA? For Remote Field Service Engineer jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Field Service Engineer jobs in Boston, MA look for? The top searched job categories for Remote Field Service Engineer jobs in Boston, MA are:
Remote Field Service Engineer jobs near you
Field Service Engineer

Field Service Engineer

Gator Bio

Boston, MA • Remote

$90K - $120K/yr

Full-time

Posted 13 days ago

Job description

Gator Bio is at the forefront of biolayer interferometry (BLI) technology, delivering real-time, label-free analysis systems to support breakthroughs in biomolecular interactions. The Gator® instrument suite, including models such as the Gator® Pro, Pivot, Prime, Pilot, and Plus, empower researchers across diverse applications, from antibody discovery to small molecule analysis. By joining Gator Bio, you’ll contribute to meaningful advancements in life sciences and support leading-edge research tools designed for efficiency and reliability.

The Field Service Engineer reports to the Field Service Manager.  The Field Service Engineer will be responsible for providing support for a wide range of technical equipment and systems, both internal and on-site at the customer's location. As part of the Customer Success team, the Field Service Engineer ensures high standards of performance across Gator Bio’s portfolio, helping to minimize downtime and enhance the user experience for Gator Bio’s research clientele.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Manage, perform, and document all on-site installation, repair, calibration, preventative maintenance, inspection, and test tasks in a timely and detailed manner for BLI instrumentation
  • Ability to adjust coordinates, adjust spectrometer parameters, replace parts etc.
  • Diagnose alarms, errors or technical/mechanical problems and implement proper solutions
  • Perform and document system validation (IQ/OQ/PQ)
  • Triage, schedule, and provide customer support by telephone, email, or customer visits
  • Cooperate and communicate effectively with customers, project teams, engineering team, sales and others
  • Prioritized and plan work activities to make the most efficient use of allotted time
  • Report and contribute recommendations for products in development
  • Document tasks performed at customer sites with Gator’s CRM
  • Log all customer visits and generate new service-related documents
  • Report quality issues to Gator’s QMS and accomplish tasks in a timely manner
  • Represent Gator Bio in a constructive way to continue or help build positive customer relationships
  • Produce timely and accurate expense reports
  • All job duties as assigned. 
QUALIFICATIONS
  • Minimum of BS in bioengineering, engineering, optical engineering, or related field.
  • Minimum three years of hands-on experience of instrumentation service.
  • Ability to troubleshoot, test, repair and service technical and mechanical equipment.
  • Ability to adapt to changes in work schedule and alter travel plans accordingly
  • Basic wet lab skills (e.g. pipetting, making dilutions, etc) highly desired.
  • Knowledge of IQ/OQ/PQ a plus.
  • Excellent interpersonal and verbal communications skills.
  • Highly organized and able to work independently.
  • Travel 50-75% (Domestic and International).
POSITION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift, push, pull, carry, and/or move 50+ lbs.
  • This role will require long periods of standing, walking, and sitting.
  • The employee will be required to use their hands for computer work, phone calls, and pipetting.
  • Must pass a health screening.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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About Gator Bio

Sourced by ZipRecruiter

Industry

Biotechnology research and development

Company size

51 - 200 Employees

Headquarters location

Palo Alto, CA, US

Year founded

2001

View All Gator Bio Jobs