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Remote Field Service Engineer Jobs in Boston, MA

ABB

Senior Project Engineer

Billerica, MA · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

MA · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

Burlington, MA · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

MA · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Qualus

Lead Field Service Technician

Westborough, MA · On-site +1

... Engineering Degree from an ABET accredited college, similar experience and training from the ... field services. Qualus also provides software and technology enabled services and develops ...

Qualus

Lead Field Service Technician

Westborough, MA · On-site +1

... Engineering Degree from an ABET accredited college, similar experience and training from the ... field services. Qualus also provides software and technology enabled services and develops ...

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Showing results 21-40

All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Boston, MA

Remote Field Service Engineer information

See Boston, MA salary details

$39.7K

$77.4K

$114.6K

How much do remote field service engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote field service engineer in Boston, MA is $77,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $91,800.00 per year, depending on experience, location, and employer.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

What are the most commonly searched types of Field Service Engineer jobs in Boston, MA?

The most popular types of Field Service Engineer jobs in Boston, MA are:

What are popular job titles related to Remote Field Service Engineer jobs in Boston, MA?

For Remote Field Service Engineer jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Field Service Engineer jobs in Boston, MA look for?

The top searched job categories for Remote Field Service Engineer jobs in Boston, MA are:

Remote Field Service Engineer jobs near you

Field Service Engineer III (IOMS) - East Coast Region, US

Thermo Fisher Scientific

Cambridge, MA • On-site, Remote

$40.06 - $52/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Thermo Fisher Scientific rating

7.8

Company rating: 7.8 out of 10

Based on 429 frontline employees who took The Breakroom Quiz

169th of 545 rated manufacturers

Job description

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location
This is a field-based remote role supporting the East Coast region with coverage spanning from Maine to North Carolina, as well as Pennsylvania. The position requires approximately 80% travel within the assigned territory. Relocation assistance is not provided.
Discover Impactful Work
Join our team at Thermo Fisher Scientific and contribute to critical scientific research and innovation. As a Field Service Engineer III, you will provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment. Working with advanced technology, you will deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities. You will resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance. This role offers excellent opportunities for professional growth and development within an organization dedicated to serving science.
A Day in the Life
  • Perform installation, preventive maintenance, troubleshooting, and repair of analytical and microscopy equipment at customer sites
  • Diagnose electronics, mechanical, ultra-high vacuum, high-voltage, and system-level issues to restore instrument performance
  • Provide responsive, professional customer support while meeting service commitments and customer satisfaction goals
  • Train and support customers on equipment operation, maintenance practices, and basic troubleshooting
  • Accurately document field service activities, including installation report and service work report, and submit timely through the required system
  • Assist Commercial Teams with technical information, training, and demonstrations
  • Manage territory activities effectively, including scheduling, travel planning, parts coordination, and timely communication with customers and internal teams
  • Partner with internal technical support, service leadership, and cross-functional teams to resolve complex customer issues

Keys to Success
Education
Bachelor's Degree in Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field with 5+ years of experience installing, troubleshooting, repairing and calibrating analytical instruments or Advanced Degree with 3+ years of experience
Experience
  • Demonstrated expertise with complex electro-mechanical systems preferably with High Resolution Mass Spec instruments
  • Strong diagnostic, troubleshooting and problem-solving abilities for hardware and software issues
  • Experience mentoring and training others preferred

Knowledge, Skills, Abilities
  • Excellent interpersonal communication skills and proven ability to build positive customer relationships
  • Ability to read and interpret technical documentation, schematics, and engineering drawings
  • Ability to work independently while maintaining strong team collaboration
  • Availability to respond to urgent customer needs
  • Proficiency with Windows operating systems, networking, and standard business software
  • Must follow all safety protocols and be able to work in cleanroom environments when required
  • Physical ability to lift up to 50 lbs. and work in laboratory environments

Other
  • Must be legally authorized to work in the United States without sponsorship now or in the future
  • Must be able to pass a comprehensive background check and drug screen
  • Valid driver's license and ability to travel 80%

Compensation and Benefits
The hourly pay range estimated for this position based in Massachusetts is $40.06-$52.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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