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Remote Field Service Engineer Hplc Jobs in Boston, MA

Field Service Engineer

Boston, MA · Remote

$90K - $120K/yr

The Field Service Engineer reports to the Field Service Manager. The Field Service Engineer will be responsible for providing support for a wide range of technical equipment and systems, both ...

The Field Service Engineer i s responsible for service, repair and/or installation of products or ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Remote - Pennsylvania, United States of America Job ID: R0095755 Date Posted: 2026-02-05 Company ... Join Hitachi Energy as a High Voltage Field Service Engineer and become a key player in our mission ...

This is a field-based, remote role. As a Field Service Engineer II, you'll support customers as a trusted technical expert, responsible for installing, maintaining, and troubleshooting diagnostic ...

This is a field-based, remote role. As a Field Service Engineer II, you'll support customers as a trusted technical expert, responsible for installing, maintaining, and troubleshooting diagnostic ...

Field Service Engineer

Boston, MA · On-site +1

$85K - $137K/yr

New opportunity based in the Boston Area for a Field Service Engineer to install and provide ... remote assistance. * Coordinate with customers to arrange WebEx Sessions, phone support, and lab ...

Field Service Engineer

Boston, MA · On-site +1

$85K - $137K/yr

New opportunity based in the Boston Area for a Field Service Engineer to install and provide ... remote assistance. * Coordinate with customers to arrange WebEx Sessions, phone support, and lab ...

Field Service Engineer

Boston, MA · On-site +1

$85K - $137K/yr

New opportunity based in the Boston Area for a Field Service Engineer to install and provide ... remote assistance. * Coordinate with customers to arrange WebEx Sessions, phone support, and lab ...

Field Service Engineer - Boston, MA

Boston, MA · On-site +1

$40.50 - $41.75/hr

The Field Service Engineer is responsible for providing an exceptional customer experience through ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

This is a field-based, remote role. As a Field Service Engineer II,you'llsupport customers as a trusted technical expert, responsible for installing,maintaining, and troubleshooting diagnostic ...

This is a field-based, remote role. As a Field Service Engineer II,you'llsupport customers as a trusted technical expert, responsible for installing,maintaining, and troubleshooting diagnostic ...

Field Service Engineer II ????Location : Boston ???? Salary Range : $60,000-150,000 Annually ⌚ Job Type : Full-Time What You'll Do: MUST HAVE PRIOR EXPERIENCE IN MEDICAL IMAGING DEVICE SERVICE AND ...

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Showing results 1-20

Remote Field Service Engineer Hplc information

See Boston, MA salary details

$39.7K

$77.4K

$114.6K

How much do remote field service engineer hplc jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote field service engineer hplc in Boston, MA is $77,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $91,800.00 per year, depending on experience, location, and employer.

What does a remote field service engineer HPLC do?

A Remote Field Service Engineer HPLC is responsible for installing, maintaining, troubleshooting, and repairing High-Performance Liquid Chromatography (HPLC) instruments for clients, often providing support remotely via phone or online communication. They guide customers through technical issues, perform software updates, and may help with application support to ensure optimal instrument performance. These engineers also document service activities, provide user training, and sometimes travel to customer sites when remote solutions are not possible. Their goal is to minimize instrument downtime and help laboratories run effective analyses.

What are the key skills and qualifications needed to thrive as a remote field service engineer HPLC?

To excel as a Remote Field Service Engineer HPLC, you need a solid background in analytical chemistry or engineering, with experience in HPLC systems and often a relevant degree or certification. Familiarity with chromatographic data systems, remote diagnostic tools, and manufacturer-specific software is typically required. Strong problem-solving skills, effective communication, and the ability to work independently are vital soft skills for this role. These competencies ensure timely troubleshooting, high customer satisfaction, and reliable maintenance of critical laboratory equipment in diverse remote settings.

What are some common challenges faced by remote field service engineers specializing in HPLC systems, and how can they be managed?

Remote Field Service Engineers working with HPLC systems often face challenges such as troubleshooting complex instrument issues without immediate on-site team support and managing a diverse workload across multiple client locations. Effective communication with clients and internal technical teams is essential to diagnose problems accurately and deliver timely solutions. Staying organized, keeping up with ongoing training, and leveraging remote diagnostic tools help engineers manage these challenges and maintain high service standards. Building strong client relationships also aids in smoother coordination and issue resolution.

What is the difference between Remote Field Service Engineer Hplc vs Remote Laboratory Instrument Technician?

AspectRemote Field Service Engineer HplcRemote Laboratory Instrument Technician
Required CredentialsTechnical certifications in HPLC systems, engineering backgroundTechnical certifications in laboratory instruments, often chemistry or biology degrees
Work EnvironmentOn-site at client locations, remote troubleshootingLaboratory settings, remote support for lab equipment
Employer & Industry UsageManufacturers, biotech, pharmaceutical companiesResearch labs, diagnostic labs, biotech firms
Common Search & ComparisonYesYes

The Remote Field Service Engineer Hplc primarily focuses on maintaining and repairing HPLC systems at client sites, requiring engineering certifications. In contrast, the Remote Laboratory Instrument Technician supports various lab instruments, often with a background in chemistry or biology. Both roles involve remote troubleshooting but differ in work environment and industry focus.

What are popular job titles related to Remote Field Service Engineer Hplc jobs in Boston, MA?

For Remote Field Service Engineer Hplc jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Field Service Engineer Hplc jobs in Boston, MA look for?

The top searched job categories for Remote Field Service Engineer Hplc jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Field Service Engineer Hplc jobs?

Cities near Boston, MA with the most Remote Field Service Engineer Hplc job openings:

Infographic showing various Remote Field Service Engineer Hplc job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $77,374 per year, or $37.2 per hour.

Field Service Engineer

Gator Bio

Boston, MA • Remote

$90K - $120K/yr

Full-time

Re-posted 29 days ago


Job description

Gator Bio is at the forefront of biolayer interferometry (BLI) technology, delivering real-time, label-free analysis systems to support breakthroughs in biomolecular interactions. The Gator® instrument suite, including models such as the Gator® Pro, Pivot, Prime, Pilot, and Plus, empower researchers across diverse applications, from antibody discovery to small molecule analysis. By joining Gator Bio, you’ll contribute to meaningful advancements in life sciences and support leading-edge research tools designed for efficiency and reliability.

The Field Service Engineer reports to the Field Service Manager.  The Field Service Engineer will be responsible for providing support for a wide range of technical equipment and systems, both internal and on-site at the customer's location. As part of the Customer Success team, the Field Service Engineer ensures high standards of performance across Gator Bio’s portfolio, helping to minimize downtime and enhance the user experience for Gator Bio’s research clientele.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Manage, perform, and document all on-site installation, repair, calibration, preventative maintenance, inspection, and test tasks in a timely and detailed manner for BLI instrumentation
  • Ability to adjust coordinates, adjust spectrometer parameters, replace parts etc.
  • Diagnose alarms, errors or technical/mechanical problems and implement proper solutions
  • Perform and document system validation (IQ/OQ/PQ)
  • Triage, schedule, and provide customer support by telephone, email, or customer visits
  • Cooperate and communicate effectively with customers, project teams, engineering team, sales and others
  • Prioritized and plan work activities to make the most efficient use of allotted time
  • Report and contribute recommendations for products in development
  • Document tasks performed at customer sites with Gator’s CRM
  • Log all customer visits and generate new service-related documents
  • Report quality issues to Gator’s QMS and accomplish tasks in a timely manner
  • Represent Gator Bio in a constructive way to continue or help build positive customer relationships
  • Produce timely and accurate expense reports
  • All job duties as assigned. 
QUALIFICATIONS
  • Minimum of BS in bioengineering, engineering, optical engineering, or related field.
  • Minimum three years of hands-on experience of instrumentation service.
  • Ability to troubleshoot, test, repair and service technical and mechanical equipment.
  • Ability to adapt to changes in work schedule and alter travel plans accordingly
  • Basic wet lab skills (e.g. pipetting, making dilutions, etc) highly desired.
  • Knowledge of IQ/OQ/PQ a plus.
  • Excellent interpersonal and verbal communications skills.
  • Highly organized and able to work independently.
  • Travel 50-75% (Domestic and International).
POSITION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift, push, pull, carry, and/or move 50+ lbs.
  • This role will require long periods of standing, walking, and sitting.
  • The employee will be required to use their hands for computer work, phone calls, and pipetting.
  • Must pass a health screening.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


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About Gator Bio

Sourced by ZipRecruiter

Industry

Biotechnology research and development

Company size

51 - 200 Employees

Headquarters location

Palo Alto, CA, US

Year founded

2001