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Remote Field Service Engineer Hplc Jobs in Boston, MA

ABB

Senior Project Engineer

Billerica, MA · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

MA · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

Burlington, MA · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

MA · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Qualus

Lead Field Service Technician

Westborough, MA · On-site +1

... Engineering Degree from an ABET accredited college, similar experience and training from the ... field services. Qualus also provides software and technology enabled services and develops ...

Qualus

Lead Field Service Technician

Westborough, MA · On-site +1

... Engineering Degree from an ABET accredited college, similar experience and training from the ... field services. Qualus also provides software and technology enabled services and develops ...

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Showing results 21-40

All JobsField Service Engineer Hplc JobsRemote Field Service Engineer Hplc JobsRemote Field Service Engineer Hplc Jobs in Boston, MA

Remote Field Service Engineer Hplc information

See Boston, MA salary details

$39.7K

$77.4K

$114.6K

How much do remote field service engineer hplc jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote field service engineer hplc in Boston, MA is $77,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $91,800.00 per year, depending on experience, location, and employer.

What does a remote field service engineer HPLC do?

A Remote Field Service Engineer HPLC is responsible for installing, maintaining, troubleshooting, and repairing High-Performance Liquid Chromatography (HPLC) instruments for clients, often providing support remotely via phone or online communication. They guide customers through technical issues, perform software updates, and may help with application support to ensure optimal instrument performance. These engineers also document service activities, provide user training, and sometimes travel to customer sites when remote solutions are not possible. Their goal is to minimize instrument downtime and help laboratories run effective analyses.

What are the key skills and qualifications needed to thrive as a remote field service engineer HPLC?

To excel as a Remote Field Service Engineer HPLC, you need a solid background in analytical chemistry or engineering, with experience in HPLC systems and often a relevant degree or certification. Familiarity with chromatographic data systems, remote diagnostic tools, and manufacturer-specific software is typically required. Strong problem-solving skills, effective communication, and the ability to work independently are vital soft skills for this role. These competencies ensure timely troubleshooting, high customer satisfaction, and reliable maintenance of critical laboratory equipment in diverse remote settings.

What are some common challenges faced by remote field service engineers specializing in HPLC systems, and how can they be managed?

Remote Field Service Engineers working with HPLC systems often face challenges such as troubleshooting complex instrument issues without immediate on-site team support and managing a diverse workload across multiple client locations. Effective communication with clients and internal technical teams is essential to diagnose problems accurately and deliver timely solutions. Staying organized, keeping up with ongoing training, and leveraging remote diagnostic tools help engineers manage these challenges and maintain high service standards. Building strong client relationships also aids in smoother coordination and issue resolution.

What is the difference between Remote Field Service Engineer Hplc vs Remote Laboratory Instrument Technician?

AspectRemote Field Service Engineer HplcRemote Laboratory Instrument Technician
Required CredentialsTechnical certifications in HPLC systems, engineering backgroundTechnical certifications in laboratory instruments, often chemistry or biology degrees
Work EnvironmentOn-site at client locations, remote troubleshootingLaboratory settings, remote support for lab equipment
Employer & Industry UsageManufacturers, biotech, pharmaceutical companiesResearch labs, diagnostic labs, biotech firms
Common Search & ComparisonYesYes

The Remote Field Service Engineer Hplc primarily focuses on maintaining and repairing HPLC systems at client sites, requiring engineering certifications. In contrast, the Remote Laboratory Instrument Technician supports various lab instruments, often with a background in chemistry or biology. Both roles involve remote troubleshooting but differ in work environment and industry focus.

What are popular job titles related to Remote Field Service Engineer Hplc jobs in Boston, MA?

For Remote Field Service Engineer Hplc jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Field Service Engineer Hplc jobs in Boston, MA look for?

The top searched job categories for Remote Field Service Engineer Hplc jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Field Service Engineer Hplc jobs?

Cities near Boston, MA with the most Remote Field Service Engineer Hplc job openings:

Remote Field Service Engineer Hplc jobs near you
Infographic showing various Remote Field Service Engineer Hplc job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $77,374 per year, or $37.2 per hour.

Manager, Field Service- Northeast Region

Bruker Corporation

Boston, MA • On-site, Remote

$108K - $173K/yr

Other

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Bruker rating

7.4

Company rating: 7.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Overview
As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 11,000 employees are working on this permanent challenge, at over 90 locations on all continents.
Bruker Daltonics is seeking a highly motivated Regional Service Manager to lead field service operations across the Northeast Region of the United States. This role is responsible for the overall leadership, direction, and performance of a team of Team Leads and Field Service Engineers within the assigned territory, ensuring the consistent delivery of high-quality service and exceptional customer outcomes.
The Regional Service Manager will play a critical role in driving operational excellence, optimizing resource utilization, and supporting regional business growth through strong cross-functional collaboration and strategic execution. The ideal candidate will bring a proven track record of leadership, strong business acumen, and the ability to think critically and make data-driven decisions in a dynamic, customer-focused environment.
Responsibilities
  • Lead and develop a high-performing regional team of Team Leads and Field Service Engineers, including full ownership of recruitment, onboarding, coaching, performance management, and expense oversight to ensure operational excellence and employee engagement.
  • Drive regional service execution by strategically planning, prioritizing, and assigning field activities aligned with customer demand, service commitments, and business objectives.
  • Design regional coverage strategy to maximize resource output and utilization across the CALID product portfolio.
  • Oversee service operations and scheduling in partnership with the PM Planner/Coordinator and National Operations Manager, ensuring effective coordination of preventative maintenance and repair activities.
  • Own and lead escalation management, partnering with Technical Support and the Customer Assistance Team (CAT) to resolve complex issues quickly, minimize downtime, and protect customer relationships.
  • Champion a customer-first service culture, promoting proactive service delivery, continuous improvement, and strong customer engagement to enhance satisfaction, retention, and overall success.
  • Collaborate cross-functionally with Regional Sales leadership to identify growth opportunities, support commercial initiatives, and align service delivery with broader business strategies, including close partnership with Pharma/BioPharma teams to prioritize critical service needs.
  • Partner with Aftermarket Sales to drive revenue growth, expanding service contract penetration, identifying upsell opportunities, and supporting long-term customer lifecycle management within the region.
  • Ensure operational rigor within Salesforce case management, including timely review, approval, and closure of service cases, accurate documentation, and coordination of invoicing and installation acceptance reporting.
  • Monitor, analyze, and influence key performance indicators (KPIs), leveraging data-driven insights to improve service efficiency, customer outcomes, and team performance.
  • Optimize resource allocation and capacity planning based on performance metrics, regional demand, and growth projections, ensuring scalability and alignment with evolving business needs.

Qualifications
  • Bachelor's degree in Life Sciences, Engineering, or Business
  • Several years of field service experience for high-performance analytical instrumentation in academic and industrial labs based on MS technologies.
  • Minimum 7 years of service management experience with an understanding of service processes and procedures.
  • Advanced technical expertise on Bruker systems or similar products.
  • Excellent communications skills needed to work with a wide variety of knowledge levels with customers of differing backgrounds and markets.
  • Excellent organizational skills with the ability to manage multiple priorities.
  • Professional communication skills with the ability to communicate with all levels of an organization.
  • Strong customer service skills and ability to interact with leaders at various levels and within various industries.
  • Ability to understand and navigate business needs within designated territory.
  • Must thrive in a team environment with a strong code of personal ethics, leadership, and problem-solving skills.
  • Ability and willingness to travel as required.
  • Proficiency in Salesforce CRM, including its reporting function.
  • Proficiency in Microsoft Office and SFDC.

At Bruker, the base salary is part of our total compensation. The estimated base salary range for this full-time position is between $108,000.00 and $173,000.00 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.
Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.
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