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Remote Fema Jobs in Rio Rancho, NM (NOW HIRING)

SYS Integration

Contact Center Rep

Albuquerque, NM · Remote

$16.25 - $21/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

Systems Integration Inc

Contact Center Rep

Albuquerque, NM · Remote

$17.25 - $22.25/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SOS International LLC

Call Agent

Albuquerque, NM · Remote

$14.50 - $19.25/hr

Fully Remote, US, USA Contract Clearance Requirement: Other Company Description Founded in 1989 ... The Call Agent position will during periods of FEMA surge disaster activity, need to respond to ...

Tetra Tech

Insurance Outreach Specialist

Albuquerque, NM · On-site +1

... a Remote capacity. Ideally seeking candidates who reside in Florida or surrounding markets. Why ... Prior experience FEMA insurance preferred. Strong organization skills required. Excellent written ...

Tetra Tech

Insurance Subject Matter Expert

Albuquerque, NM · On-site +1

$55 - $65/hr

... remote capacity on the west coast. Why Tetra Tech: At Tetra Tech, we are Leading with Science to ... Prior experience FEMA insurance. Physical Requirements: * Ability to remain in a stationary ...

Innovation Consulting

Project Manager

Albuquerque, NM · Remote

$100K - $165K/yr

Remote with Travel (TX, NM, CO, WI, MN, ND, SD) Salary: $100K-$165K DOE About the Role We are partnered with a large investor-owned electric utility's program management team to recruit Project ...

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Remote Fema information

See Rio Rancho, NM salary details

$16

$20

$22

How much do remote fema jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote fema in Rio Rancho, NM is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.49 per hour, depending on experience, location, and employer.

What is a Remote FEMA job?

A Remote FEMA job involves providing disaster relief support, emergency management assistance, and administrative tasks from a remote location. These positions may include roles such as customer service representatives, case managers, or technical specialists assisting in disaster response efforts. Employees work with FEMA to help communities affected by disasters by processing claims, coordinating resources, and providing important information to those in need.

What are the key skills and qualifications needed to thrive in the Remote Fema position, and why are they important?

To thrive as a Remote FEMA Specialist, you need knowledge of emergency management practices, disaster relief operations, and strong organizational skills, typically supported by relevant certifications such as FEMA's Emergency Management Institute (EMI) coursework. Familiarity with incident management systems, digital communication platforms, and FEMA's internal reporting tools is essential. Excellent communication, problem-solving abilities, and resilience under pressure set candidates apart in this remote role. These skills ensure effective coordination, accurate data management, and reliable support for disaster-impacted communities.

What are the typical daily responsibilities for someone working remotely in a FEMA role?

As a Remote FEMA Specialist, your day often involves coordinating with team members via digital platforms, assisting with disaster response planning, and managing case files and documentation for affected individuals or communities. You'll also handle communications with stakeholders, review and process assistance applications, and provide support or guidance as needed. Collaboration with other emergency services professionals and timely, clear reporting are integral parts of the job. This remote setting requires self-discipline, adaptability, and strong time management to effectively support emergency operations from a distance.
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Remote Fema jobs near you
Infographic showing various Remote Fema job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,067 per year, or $20.2 per hour.

Contact Center Rep

SYS Integration

Albuquerque, NM • Remote

$16.25 - $21/hr

Other

Posted 26 days ago

Job description

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

***Must have the ability to pass a federal background check***

Responsibilities:

  • Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
  • Performing outbound calls to verify the authenticity of received documents.
  • Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks.
  • Complete basic data entry in computer terminal related to phone inquiries such as clicking buttons to confirm answers.
  • Refer escalated calls as needed to supervisor.

Qualifications:

  • High School Diploma or GED equivalent required.
  • At least six (6) months of customer service required; call center experience preferred.
  • Must be a U.S. citizen and have lived in the United States for 3 out of the past 5 years.
  • Past or present Department of Homeland Security clearance preferred.
  • Must be empathetic in your ability to deal with sensitive topics and information.
  • Ability to speak and read English clearly and professionally. Bilingual would be helpful.
  • Ability to pass a federal background check.

Home Office Requirements:

  • Hardwired internet (ethernet) connection
  • Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
  • Private work area and adequate power source

DESCRIPCIÓN DEL PUESTO:
Estamos formando una base de candidatos previamente calificados para apoyar las operaciones de respuesta a desastres de FEMA. Los representantes atenderán llamadas entrantes y documentarán la información de forma precisa y empática.
RESPONSABILIDADES:
- Atender llamadas entrantes de alto volumen
- Comunicarse en inglés y español
- Documentar información de manera precisa
- Cumplir con los procedimientos federales de FEMA
REQUISITOS:
- Fluidez profesional en inglés y español
- Experiencia en servicio al cliente
- Capacidad para aprobar verificación de antecedentes (Public Trust)
- Aceptar tarifas salariales bajo la Ley SCA

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