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Remote Epic Support Jobs in Raleigh, NC (NOW HIRING)

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal ...

Deloitte

Epic Research & Genomics Analyst

Raleigh, NC · On-site +1

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... supporting the overall project goals and objectives. In this role, you will interact with ...

Deloitte

Hospital Billing Operator

Raleigh, NC · Remote

$17.75 - $22.75/hr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As ...

Deloitte

Hospital Billing Coordinator

Raleigh, NC · Remote

$50K - $60K/yr

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As an ...

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How much do remote epic support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote epic support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is a Remote Epic Support job?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed to thrive in the Remote Epic Support position, and why are they important?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are some typical daily responsibilities for someone working in Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

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Remote Epic Support jobs near you
EHR Epic Analyst

EHR Epic Analyst

ClinDCast LLC

Cary, NC • Remote

Full-time

Re-posted 28 days ago

Job description

Job Title: EHR Epic Analyst
Duration: 5+ Months
Start Date: ASAP
Location: Remote (Based in Raleigh, NC)
Position Type: Contract
Job Description:

We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal candidate will have a strong background in EpicCare Inpatient – Clinical Documentation, Secure Chat, Rover, Clinical Case Management, and Behavioral Health apps. This role involves working closely with healthcare providers, IT teams, and stakeholders to enhance system functionality and ensure compliance with clinical and regulatory requirements.
Key Responsibilities:

  • Support Epic implementation, configuration, and maintenance for clinical applications.
  • Collaborate with stakeholders to analyze clinical workflows and optimize system functionality.
  • Provide expertise in Epic tools, including Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor.
  • Ensure compliance with healthcare regulations and billing workflows.
  • Conduct system troubleshooting, integration, and security assessments.
  • Develop and execute test plans, scenarios, and quality assurance processes.
  • Manage project timelines, financial resources, and stakeholder expectations.
  • Provide technical training and documentation to end-users.
Required Skills & Experience:

  • Epic Certification in EpicCare Inpatient – Clinical Documentation (Secure Chat, Rover, Case Management, Behavioral Health).
  • 8+ years of experience in Epic implementation, Health IT, and application development.
  • Strong knowledge of clinical workflows, regulatory requirements, and security protocols.
  • Expertise in system integration, troubleshooting, and enterprise-level IT solutions.
  • Ability to assess user needs, develop specifications, and provide technical guidance.
  • Strong experience in software quality assurance, testing, and project management.

This is a remote position.

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About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

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