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Remote Epic Support Jobs in Florida (NOW HIRING)

Phsorg

$81K - $138K/yr

Remote Senior EPIC Configuration Analyst (Grand Central and Prelude) Summary: Build your Career ... Provide tier-2 support of application incidents reported through the help desk; including 24/7 ...

Phsorg

$81K - $138K/yr

Remote Senior EPIC Configuration Analyst (Healthy Planet and Compass Rose) Summary: Build Your ... Provide tier-2 support of application incidents reported through the help desk; including 24/7 ...

Humata Health

Remote - USA • What you'll do: End-to-End Technical Integration Delivery * Lead end-to-end design ... EMR system connectivity (Epic, Cerner, Athenahealth, etc.) * Data normalization for authorization ...

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Remote Epic Support information

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are popular job titles related to Remote Epic Support jobs in Florida?

For Remote Epic Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Epic Support jobs in Florida look for?

The top searched job categories for Remote Epic Support jobs in Florida are:

What cities in Florida are hiring for Remote Epic Support jobs?

Cities in Florida with the most Remote Epic Support job openings:

Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Remote Senior EPIC Configuration Analyst (Grand Central and Prelude)

Phsorg

On-site, Remote

$81K - $138K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 5 days ago

Job description

Location Address:

9521 San Mateo NE Albuquerque, NM 87113-2237

Compensation Pay Range:

Minimum Offer $81,432.00 Maximum Offer $138,611.20 Now Hiring: Remote Senior EPIC Configuration Analyst (Grand Central and Prelude)

Summary:

Build your Career. Make a Difference. Presbyterian is hiring a skilled EPIC Configuration Analyst. This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs. Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)

Responsibilities:

Job Description

This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions

  • Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.

  • Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.

  • Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.

  • Modify Epic records, tables, and master files to support the application design, additions, and changes.

  • Implement changes using documented procedures that are compliant with department s policies and procedures.

  • Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.

  • Have advanced understanding of your supported application, integration and general understanding of clinical/revenue cycle applications.

  • Work independently 100% of the time.

  • Promote teamwork within and with other teams

  • Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.

  • Support the training team by keeping trainers abreast of new functionality and system changes.

  • Understanding of workflows, integration between application, downstream systems, and integrated workflows.

  • Create new workflows with collaboration of SME

  • Create solutions that allow our end users to be more productive and effective.

  • Mentor and teach others.

  • Go to person for team members and end user to have a productive discussion on application, operations and workflows.

  • Create presentations and present to large groups with effective Q&A

  • Analyze new functionality in new releases to identify impact.

  • Ensures all quality assurance processes are followed, including change management and testing efforts.

  • Facilitate meetings. Drive group to next steps and provide notes and follow up.

  • Functional leader within the team, assist with change management

  • Identify and recommend process improvements for your team.

  • Identify and make recommendations to operations proactively.

  • Participate in strategic planning

  • Works with the leadership in the assessment of projects for scoping and timelines.

Required Qualifications - Grand Central AND Prelude Certifications are required

Hybrid: In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs.

Remote: Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and Wyoming

Qualifications:

  • Bachelor's degree plus 2 years' of IT or business experience.

  • 2 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree.

  • Epic certified in supporting application plus additional proficiency/certification/badges in related application area

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.


Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.


Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.


About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

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