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Remote Epic Go Live Support Jobs in Indiana (NOW HIRING)

CSAA

Please go to Workday and click "Find Jobs" link under Career Thank you for considering ... The Change Manager I are responsible for supporting and leading moderate to high-complexity ...

CSAA

Please go to Workday and click "Find Jobs" link under Career Thank you for considering ... In addition to advancing external growth initiatives, this role supports high-priority enterprise ...

CSAA

Please go to Workday and click "Find Jobs" link under Career Thank you for considering ... Extract, prepare, and validate data required to support regulatory filings and external reporting ...

Liveops

Remote Customer Service Representative

Fishers, IN · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Kokomo, IN · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Elkhart, IN · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

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All JobsEpic Go Live Support JobsRemote Epic Go Live Support JobsRemote Epic Go Live Support Jobs in Indiana

Remote Epic Go Live Support information

What is remote Epic Go Live Support?

Remote Epic Go Live Support refers to providing virtual assistance to healthcare organizations during the rollout of Epic electronic health record (EHR) systems. Professionals in this role help clinical and administrative staff navigate the new software, troubleshoot issues, and answer questions in real-time, all from a remote location. This type of support ensures a smoother transition during the critical go-live phase, minimizing disruptions to patient care and daily operations. Remote support is often delivered via phone, chat, or video conferencing, and can be more cost-effective and flexible compared to on-site support.

What are common challenges faced by remote Epic Go Live Support professionals during a project launch?

Remote Epic Go Live Support professionals often encounter challenges such as quickly adapting to different healthcare organizations’ workflows, troubleshooting unexpected technical issues in real-time, and ensuring clear communication with onsite staff. Since support is provided remotely, building trust and rapport with end-users can require extra effort, and efficiently resolving issues without physical presence demands strong problem-solving skills. Additionally, professionals must be prepared to manage high volumes of support requests during peak go-live periods, which can be fast-paced and require excellent time management.

What is the difference between Remote Epic Go Live Support vs Remote Epic Implementation Specialist?

AspectRemote Epic Go Live SupportRemote Epic Implementation Specialist
CertificationsEpic certifications, such as Epic Certified SpecialistEpic certifications, including Epic Certified Specialist
Work EnvironmentSupport during go-live, troubleshooting, and issue resolutionEnd-to-end implementation, system setup, and configuration
Employer & Industry UsageHospitals and healthcare organizations during system deploymentHealthcare IT firms and hospitals during project rollout
Search & Comparison IntentFocus on support roles during go-liveFocus on project implementation and setup

Remote Epic Go Live Support primarily involves providing technical assistance and troubleshooting during the hospital's system go-live phase. In contrast, Remote Epic Implementation Specialists handle the entire setup, configuration, and deployment of Epic systems. While both roles require Epic certifications and work within healthcare IT, support roles focus on resolving issues post-implementation, whereas specialists are involved in the initial setup and customization.

What skills and qualifications are needed for remote Epic Go Live Support?

Success as a Remote Epic Go Live Support specialist requires in-depth knowledge of Epic EHR systems, experience in healthcare IT, and often certification such as Epic Credentialed Trainer or Epic Certified Analyst. Familiarity with remote support tools, ticketing systems, and strong technical troubleshooting skills are essential. Outstanding communication, patience, and problem-solving abilities help guide end users and resolve issues efficiently from a distance. These skills ensure a smooth go-live process, minimize disruptions for healthcare providers, and support the effective adoption of new technology.
What are the most commonly searched types of Epic Go Live Support jobs in Indiana? The most popular types of Epic Go Live Support jobs in Indiana are:
What are popular job titles related to Remote Epic Go Live Support jobs in Indiana? For Remote Epic Go Live Support jobs in Indiana, the most frequently searched job titles are:
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What cities in Indiana are hiring for Remote Epic Go Live Support jobs? Cities in Indiana with the most Remote Epic Go Live Support job openings:
Remote Epic Go Live Support jobs near you

Coder II - Inpatient Coder - Remote

219 Health Network

Munster, IN • Remote

$21.25 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Coder II - Inpatient

Remote Position

Hours: M-F, Flexible hours after training period.

Sign-on Bonus

Job Description:

The Coder II - Inpatient is responsible for accurately assigning ICD-10-CM/PCS diagnosis and procedure codes for inpatient encounters in accordance with official coding guidelines, hospital policies, and regulatory requirements. This role ensures the integrity of the patient medical record, supports appropriate reimbursement, and contributes to compliance, quality reporting, and data integrity for Powers Health hospitals.

  • Reviews and evaluates inpatient medical records via the EMR to determine appropriate diagnosis and procedures to be coded based on industry standards, federal regulations and hospital guidelines.
  • Accurately assigns the appropriate code set to the diagnosis and procedures documented in the EMR via the encoder and in compliance with accuracy and productivity requirements.
  • Completes queries where necessary and works closely with the Clinical Documentation Improvement Team to ensure accurate documentation to support code and DRG assignment, CMI, severity of illness and mortality scores.
  • Records and abstracts codes and required information in the computerized health information system on a timely basis.
  • Works with the Coding Supervisor in response to requests for assistance from Patient Financial Services, physicians' offices or patients in regard to the code assignments made for reimbursement purposes.

Required Skills & Qualifications:

  • Minimum high school diploma; Associate or Bachelor's degree preferred.
  • Active AHIMA accreditation as a Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) required.
  • Successful completion of coding courses in anatomy, physiology, and medical terminology.
  • Thorough knowledge of ICD-10-CM, ICD-10-PCS coding and Official Coding Guidelines.
  • Minimum of 2 years coding experience in hospital medical record coding is required; previous inpatient coding experience is preferred.
  • Must be detail-oriented.
  • Ability to multitask, organize and prioritize work assignments.
  • Must be able to work independently with minimal direction, and complete assignments timely and accurately.
  • Must have excellent verbal and written communication skills, including the ability to effectively communicate clearly and concisely with internal and external customers.
  • Knowledge of Microsoft Office including Outlook, Word, Excel and SharePoint.
  • Epic EMR experience preferred.

Your Extraordinary Career Starts Here

We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.

Our comprehensive benefits program includes, but is not limited to:

  • Medical, dental and vision coverage
  • Wellness program, including free screenings
  • Healthcare and Dependent Care Spending Accounts (HSA)
  • Retirement savings plan
  • Life insurance
  • Disability income protection
  • Employee Assistance Program (EAP)
  • Fitness center discount program
  • Tuition assistance and career development
  • Paid Time Off (PTO)
  • Reward and recognition programs

Join our team of healthcare professionals at Powers Health. Apply today!

Apply