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Remote Epic Go Live Support Jobs in Colorado (NOW HIRING)

Deloitte

Epic Research & Genomics Analyst

Denver, CO · On-site +1

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... Work command center shifts to investigate during go-live, document, and resolve break-fix tickets.

Deloitte

Epic Denials Management Operator

Denver, CO · Remote

$18.50 - $24.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Colorado Springs, CO · Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Medtronic

HL7 / Sr Systems Integration Engineer

Lafayette, CO · On-site +1

$108K - $145K/yr

... plans and go-live execution strategies to ensure the success of our integrations. • Tackle ... Remote position, but may require up to 10% travel Must Haves * Bachelor's degree in I.T. or ...

Deloitte

Manager - ServiceNow

Colorado Springs, CO · On-site +1

... through go-live and transition, including scope, schedule, budget, risks, assumptions, issues ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Deloitte

Manager - ServiceNow

Denver, CO · On-site +1

... through go-live and transition, including scope, schedule, budget, risks, assumptions, issues ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Intuit

Post Sales Solutions Engineer

Denver, CO · Remote

$125K - $170K/yr

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct "Go-Live Readiness ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

Intuit

Post Sales Solutions Engineer

Denver, CO · Remote

$125K - $170K/yr

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct 'Go-Live Readiness ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

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Remote Epic Go Live Support information

What is remote Epic Go Live Support?

Remote Epic Go Live Support refers to providing virtual assistance to healthcare organizations during the rollout of Epic electronic health record (EHR) systems. Professionals in this role help clinical and administrative staff navigate the new software, troubleshoot issues, and answer questions in real-time, all from a remote location. This type of support ensures a smoother transition during the critical go-live phase, minimizing disruptions to patient care and daily operations. Remote support is often delivered via phone, chat, or video conferencing, and can be more cost-effective and flexible compared to on-site support.

What are common challenges faced by remote Epic Go Live Support professionals during a project launch?

Remote Epic Go Live Support professionals often encounter challenges such as quickly adapting to different healthcare organizations’ workflows, troubleshooting unexpected technical issues in real-time, and ensuring clear communication with onsite staff. Since support is provided remotely, building trust and rapport with end-users can require extra effort, and efficiently resolving issues without physical presence demands strong problem-solving skills. Additionally, professionals must be prepared to manage high volumes of support requests during peak go-live periods, which can be fast-paced and require excellent time management.

What is the difference between Remote Epic Go Live Support vs Remote Epic Implementation Specialist?

AspectRemote Epic Go Live SupportRemote Epic Implementation Specialist
CertificationsEpic certifications, such as Epic Certified SpecialistEpic certifications, including Epic Certified Specialist
Work EnvironmentSupport during go-live, troubleshooting, and issue resolutionEnd-to-end implementation, system setup, and configuration
Employer & Industry UsageHospitals and healthcare organizations during system deploymentHealthcare IT firms and hospitals during project rollout
Search & Comparison IntentFocus on support roles during go-liveFocus on project implementation and setup

Remote Epic Go Live Support primarily involves providing technical assistance and troubleshooting during the hospital's system go-live phase. In contrast, Remote Epic Implementation Specialists handle the entire setup, configuration, and deployment of Epic systems. While both roles require Epic certifications and work within healthcare IT, support roles focus on resolving issues post-implementation, whereas specialists are involved in the initial setup and customization.

What skills and qualifications are needed for remote Epic Go Live Support?

Success as a Remote Epic Go Live Support specialist requires in-depth knowledge of Epic EHR systems, experience in healthcare IT, and often certification such as Epic Credentialed Trainer or Epic Certified Analyst. Familiarity with remote support tools, ticketing systems, and strong technical troubleshooting skills are essential. Outstanding communication, patience, and problem-solving abilities help guide end users and resolve issues efficiently from a distance. These skills ensure a smooth go-live process, minimize disruptions for healthcare providers, and support the effective adoption of new technology.
What are the most commonly searched types of Epic Go Live Support jobs in Colorado? The most popular types of Epic Go Live Support jobs in Colorado are:
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Remote Epic Go Live Support jobs near you

Remote Epic Application Analyst

Sigma Systems, Inc.

Aurora, CO • Remote

Full-time

Posted 7 days ago

Job description

175532 Remote Epic Application Analyst Aurora, CO 5 Months
Sigma, Inc. is seeking an Epic Application Analyst to work remote for Children's Hospital Colorado

Shift: Days, 8:00 AM - 4:30 PM

Remote Position: Yes

Seeking an experienced Epic IT Contractor with strong Healthy Planet and Compass Rose expertise to independently support Healthy Planet Compass Rose initiatives. Responsibilities include registry creation, Social Determinants of Health (SDOH) design and build, Remote Patient Monitoring program expansion, and ongoing application maintenance and optimization activities.
Responsibilities:

  • Independently support Healthy Planet Compass Rose initiatives
  • Create and maintain registries
  • Design, build, and optimize SDOH workflows
  • Support Remote Patient Monitoring program expansion
  • Perform daily maintenance activities, including service requests and minor optimizations
  • Analyze and diagnose complex system issues
  • Identify root causes and develop solutions or escalate as appropriate
  • Design, implement, maintain, optimize, and support Epic applications
  • Translate business and technical requirements into functional solutions
  • Configure, test, implement, and maintain application workflows
  • Collaborate with operational stakeholders, vendors, and IT teams
  • Provide Tier 2 and Tier 3 application support
  • Troubleshoot incidents, document resolutions, and maintain technical documentation
  • Support system upgrades, enhancements, and monthly updates
  • Serve as a subject matter expert for application functionality and workflows
  • Lead and support complex application projects as assigned

Preferred Qualifications

  • Experience serving as a project lead for complex IT initiatives
  • Strong background in workflow design and optimization
  • Advanced troubleshooting and root cause analysis skills
  • Experience partnering with vendors to resolve system issues and improve performance
  • Prior mentoring or leadership experience within an Epic applications team
  • Experience supporting reporting, data validation, and analytics needs
  • Knowledge of healthcare application integration and system maintenance

    Requirements

    • High School Diploma or GED
    • Epic Healthy Planet Certification
    • Epic Compass Rose Certification
    • Previous experience supporting Epic Healthy Planet workflows and applications
    • Ability to work independently with minimal supervision

    Required Certifications

    • Epic Healthy Planet Certification
    • Epic Compass Rose Certification


      Epic IT Contractor (Healthy Planet / Compass Rose)

      Campus Location: Village Pavilion " Remote "

      Position Title: Epic IT Contractor

      Assignment Length: 5 Months

      Start Date: 08/24/2026

      Job Category: Information Technology / Epic Applications

      Specialty: Healthy Planet / Compass Rose

      Work Setting: Remote

      Position Summary

      Seeking an experienced Epic IT Contractor with strong Healthy Planet and Compass Rose expertise to independently support Healthy Planet Compass Rose initiatives. Responsibilities include registry creation, Social Determinants of Health (SDOH) design and build, Remote Patient Monitoring program expansion, and ongoing application maintenance and optimization activities.

      Minimum Qualifications

      • High School Diploma or GED
      • Epic Healthy Planet Certification
      • Epic Compass Rose Certification
      • Previous experience supporting Epic Healthy Planet workflows and applications
      • Ability to work independently with minimal supervision

      First-Time Travelers Accepted: Yes

          Profession Details

          Line of Business Non Clinical
          Profession Epic IT Contractor