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Remote Engineering Technical Writer Jobs in Wisconsin

Qualys

Technical Account Manager

Madison, WI · Remote

Convey customer requirements to Product Management, Marketing and Engineering teams * Provide ... Excellent written and oral communication skills * Able to travel throughout sales territory(Midwest ...

Qualys

Technical Account Manager

Madison, WI · Remote

Convey customer requirements to Product Management, Marketing and Engineering teams * Provide ... Excellent written and oral communication skills * Able to travel throughout sales territory * 'Big ...

Apex Systems

Technical Analyst

Madison, WI · On-site +1

$40 - $60/hr

Madison, Wisconsin (Remote) Employment Type: Contract to Perm Role Overview Our client is seeking ... Work closely with developers to translate requirements into actionable user stories and technical ...

SCS Engineers

Project Manager - Solid Waste

Madison, WI · On-site +1

$100K - $150K/yr

Remote work may be considered for the ideal candidate. Project Management • Manage engineering ... Engineering & Technical Responsibilities • Lead engineering design and analysis for solid waste ...

SCS Engineers

Project Manager - Solid Waste

Madison, WI · On-site +1

$100K - $150K/yr

Remote work may be considered for the ideal candidate. How you can make an impact Project ... Engineering & Technical Responsibilities Lead engineering design and analysis for solid waste ...

Gehc

Lead Service Engineer

Waukesha, WI · On-site +1

$102K - $135K/yr

Apply technical expertise and cross-functional collaboration to solve complex engineering and ... Strong verbal and written communication skills with the ability to explain technical concepts ...

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Remote Engineering Technical Writer information

What are Remote Engineering Technical Writers?

Remote Engineering Technical Writers are professionals who create, edit, and maintain technical documentation related to engineering projects and products, all while working from a remote location. They translate complex engineering concepts into clear and user-friendly manuals, guides, and specifications for various audiences. These writers collaborate with engineers, developers, and product managers through digital communication tools to ensure accurate and up-to-date documentation. Their work supports the proper use, maintenance, and compliance of engineering systems, and is essential in industries like software, manufacturing, and technology.

What is the difference between Remote Engineering Technical Writer vs Remote Software Developer?

AspectRemote Engineering Technical WriterRemote Software Developer
Required CredentialsBachelor's in Engineering, Technical Communication, or related field; technical writing certificationsBachelor's in Computer Science, Software Engineering, or related field; coding certifications often preferred
Work EnvironmentCollaborates with engineering teams to produce documentation; often in a technical or corporate settingDevelops, tests, and maintains software; works in coding environments, often remotely with teams
Employer & Industry UsageTech companies, engineering firms, SaaS providersTech companies, startups, software firms
Common Search & Comparison IntentUnderstanding roles, skills, and career paths in technical writing vs software development

Remote Engineering Technical Writers focus on creating clear documentation for engineering products, while Remote Software Developers build and maintain software applications. Both roles require technical knowledge but differ in daily tasks and skill sets, making them distinct career paths within the tech industry.

What are the key skills and qualifications needed to thrive as a Remote Engineering Technical Writer, and why are they important?

To thrive as a Remote Engineering Technical Writer, you need strong technical writing skills, a background in engineering or a related field, and often a bachelor's degree in English, engineering, or communications. Familiarity with documentation tools like Confluence, MadCap Flare, or Microsoft Word, and experience with version control systems such as Git, are typically required. Excellent attention to detail, self-motivation, and clear communication are standout soft skills for this remote position. These abilities ensure accurate, user-friendly documentation that supports engineering teams and end-users, even when collaborating across distances.

How does a Remote Engineering Technical Writer typically collaborate with engineering teams across different time zones?

Remote Engineering Technical Writers often work closely with engineers, product managers, and other stakeholders who may be distributed globally. To facilitate efficient collaboration, they commonly rely on asynchronous communication tools such as Slack, email, and project management platforms like Jira or Trello. Scheduling regular check-ins, maintaining clear documentation, and proactively clarifying technical requirements are key to overcoming time zone differences. Flexibility and strong self-management skills help ensure that documentation remains accurate and up-to-date despite limited overlapping work hours.
What are popular job titles related to Remote Engineering Technical Writer jobs in Wisconsin? For Remote Engineering Technical Writer jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Engineering Technical Writer jobs in Wisconsin look for? The top searched job categories for Remote Engineering Technical Writer jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Engineering Technical Writer jobs? Cities in Wisconsin with the most Remote Engineering Technical Writer job openings:
Remote Engineering Technical Writer jobs near you
Tier 1 Technical Support Representative (REMOTE WISCONSIN)

Tier 1 Technical Support Representative (REMOTE WISCONSIN)

Aureon

La Crosse, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Aureon rating

4.5

Company rating: 4.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

200th of 204 rated it services

Job description

Job Responsibilities:
  • Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
  • Focus on quality and customer satisfaction
  • Clear and thorough documentation of customer interactions required
  • Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
  • Willing to fiercely advocate on behalf of and represent the Voice of the Customer
  • Research and prepare detailed escalations to second level support
  • Review, manage and follow up on open issues as needed
  • Project work that includes long and short-term initiatives

What can Aureon offer you?
  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Shift differential pay applied to evening and weekend shifts
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:
  • High school or equivalent

Required Skills:
  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
  • Experience working in a customer Support Center
  • Experience working with Mobile Communications
  • Experience working with Transportation
  • Accounting or accounts receivable experience is a huge plus
  • Must exhibit dependability, adaptability and flexibility
  • Ability to diagnose and troubleshoot issues
  • Basic math skills
  • Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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