Listen carefully to understand each customer's needs. * Provide accurate information and connect ... Patient, empathetic, and solution-oriented. * Comfortable using multiple computer applications.
Quick apply
Listen carefully to understand each customer's needs. * Provide accurate information and connect ... Patient, empathetic, and solution-oriented. * Comfortable using multiple computer applications.
Quick apply
Listen carefully to understand each customer's needs. * Provide accurate information and connect ... Patient, empathetic, and solution-oriented. * Comfortable using multiple computer applications.
Hartford, CT · Remote
$18 - $19.50/hr
Listen carefully to understand each customer's needs. * Provide accurate information and connect ... Patient, empathetic, and solution-oriented. * Comfortable using multiple computer applications.
Hartford, CT · Remote
$18 - $19.50/hr
Listen carefully to understand each customer's needs. * Provide accurate information and connect ... Patient, empathetic, and solution-oriented. * Comfortable using multiple computer applications.
Hartford, CT · Remote
$18 - $19.50/hr
Listen carefully to understand each customer's needs. * Provide accurate information and connect ... Patient, empathetic, and solution-oriented. * Comfortable using multiple computer applications.
Quick apply
Hartford, CT · Remote
$18 - $19.50/hr
Listen carefully to understand each customer's needs. * Provide accurate information and connect ... Patient, empathetic, and solution-oriented. * Comfortable using multiple computer applications.
Hartford, CT · On-site +1
$18 - $19.50/hr
Listen carefully to understand each customer's needs. * Provide accurate information and connect ... Patient, empathetic, and solution-oriented. * Comfortable using multiple computer applications.
Hartford, CT · On-site +1
$18 - $19.50/hr
Listen carefully to understand each customer's needs. * Provide accurate information and connect ... Patient, empathetic, and solution-oriented. * Comfortable using multiple computer applications.
Springfield, MA · Remote
$40K - $200K/yr
This is a remote position supporting Vault Roofing's New England markets. We strongly prefer ... Act as a trusted advisor to customers, actively listening to their needs and providing appropriate ...
Springfield, MA · Remote
$40K - $200K/yr
This is a remote position supporting Vault Roofing's New England markets. We strongly prefer ... Act as a trusted advisor to customers, actively listening to their needs and providing appropriate ...
Hartford, CT · Remote
$40K - $200K/yr
This is a remote position supporting Vault Roofing's New England markets. We strongly prefer ... Act as a trusted advisor to customers, actively listening to their needs and providing appropriate ...
Hartford, CT · Remote
$40K - $200K/yr
This is a remote position supporting Vault Roofing's New England markets. We strongly prefer ... Act as a trusted advisor to customers, actively listening to their needs and providing appropriate ...
Windsor, CT · Remote
$40K - $200K/yr
This is a remote position supporting Vault Roofing's New England markets. We strongly prefer ... Act as a trusted advisor to customers, actively listening to their needs and providing appropriate ...
Windsor, CT · Remote
$40K - $200K/yr
This is a remote position supporting Vault Roofing's New England markets. We strongly prefer ... Act as a trusted advisor to customers, actively listening to their needs and providing appropriate ...
$22.9K - $33.3K
1% of jobs
$33.3K - $43.7K
0% of jobs
$43.7K - $54.2K
0% of jobs
$54.2K - $64.6K
0% of jobs
$64.6K - $75K
3% of jobs
$75K - $85.5K
17% of jobs
$87.2K is the 25th percentile. Wages below this are outliers.
$85.5K - $95.9K
25% of jobs
The median wage is $97.6K / yr.
$95.9K - $106.3K
25% of jobs
$108.6K is the 75th percentile. Wages above this are outliers.
$106.3K - $116.8K
19% of jobs
$116.8K - $127.2K
8% of jobs
$127.2K - $137.6K
2% of jobs
$22.9K
$103.7K
$137.6K
A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.
A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.
To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

Hartford, CT • Remote
Full-time
Medical
Posted 11 days ago
Remote Customer Service Representative
Remote | Connecticut Residents Only
Pay: $18.00$19.50 per hour
Schedule: Full-Time | Monday Friday | 8:30 AM 5:00 PM
No Cold Calling No Sales Paid Training
100% Remote
Connecticut Residents Only
Work From Home. Help Others. Grow With Expivia.
At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.
We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.
Why You'll Love Working at Expivia
100% Remote Position
Competitive Pay: $18.00$19.50 per hour
Paid Training from Day One
Health Insurance Available
Paid Holidays
Supportive Leadership & Team Environment
Ongoing Coaching & Development
Career Growth Opportunities
What You'll Do
As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.
Your responsibilities will include:
What We're Looking For
We're looking for people who are:
Minimum Qualifications
Ready to Join Expivia?
If you're looking for more than just a jobif you're looking for an opportunity to make a difference while building a career with a company that values its employeeswe'd love to meet you.
Apply today and start your next chapter with Expivia Interaction Marketing Group.
Sourced by ZipRecruiter
Marketing
201 - 500 Employees
Erie, PA, US
2011