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Remote Empathetic Listener Jobs in Boston, MA (NOW HIRING)

$21 - $22/hr

We're looking for empathetic, strong communicators who are comfortable helping clients discuss ... Strong customer service, communication, and listening skills. * Comfortable discussing sensitive ...

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Remote Empathetic Listener information

What is a remote empathetic listener?

A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.

What does a remote empathetic listener do?

A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.

What are the key skills and qualifications needed to thrive as a remote empathetic listener?

To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

Can I get paid to be a remote empathetic listener?

Remote empathetic listeners can be paid through roles such as online counseling, mental health support, or customer service positions that require active listening skills. These jobs often involve remote work platforms, and pay varies based on experience, certification, and the organization. Some roles may require training or certification in counseling or communication skills.

How do I become a remote empathetic listener?

To become a remote empathetic listener, develop strong communication skills, active listening abilities, and emotional intelligence. Practice patience, maintain a non-judgmental attitude, and use tools like video conferencing to connect effectively with others. Training in counseling or active listening techniques can also enhance your skills for remote work.

What cities near Boston, MA are hiring for Remote Empathetic Listener jobs?

Cities near Boston, MA with the most Remote Empathetic Listener job openings:

Infographic showing various Remote Empathetic Listener job openings in Boston, MA as of August 2026, with employment types broken down into 3% As Needed, 77% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Full-Time Licensed Mental Health Counselor (Remote)

Wellmore Counseling Center

Lowell, MA • On-site, Remote

Full-time

PTO

Posted 3 days ago

New


Job description

Position Overview

Wellmore Counseling Center is seeking a dedicated and compassionate Licensed Mental Health Counselor (LMHC) to join our team. This full-time position offers the flexibility of remote work, allowing you to provide high-quality mental health services from your location while making a significant impact in the lives of individuals and families. As a member of our practice, you will have the opportunity to support clients in achieving their mental health goals through evidence-based methods and personalized care.

About the Organization

Based in Lowell, Massachusetts, Wellmore Counseling Center is committed to helping individuals live their best lives. We specialize in a range of services including emotional health and wellness therapies, substance use recovery support, assistance for developmental disabilities, and care related to acquired brain injuries. Our mission is centered on providing person-driven programming that encourages independence, community engagement, and overall recovery. We pride ourselves on fostering an environment of respect, integrity, and compassion as we work to uplift those we serve.

Work Environment

This role operates within a fully remote telehealth setting, leveraging technology to connect with clients across a range of platforms. Our virtual environment is designed to facilitate therapy sessions and consultation while creating a supportive and accessible experience for both counselors and clients. Adapting to a remote work model ensures that you can maintain a healthy work-life balance, as well as accommodate the varying schedules of our diverse client base.

Key Responsibilities
  • Conduct comprehensive assessments and develop individualized treatment plans that consider clients’ unique needs, including the formulation of crisis intervention strategies and positive behavior support plans.
  • Document client interactions and treatment progress timely and accurately to comply with regulatory standards, ensuring a high level of accountability and quality control.
  • Utilize evidence-based screening and intervention tools as outlined by the clinical team, integrating ongoing feedback into best practice methodologies.
  • Engage in multidisciplinary teamwork, collaborating with colleagues across programs to create a cohesive approach to client care and improve service delivery.
  • Actively participate in licensing and accreditation processes, contributing to the organization’s commitment to integrity and quality mental health services.
Patient Population / Client Focus

Our counseling services span a diverse client population comprising adults, children, and families dealing with various mental health challenges, substance use disorders, and developmental needs. As an LMHC at Wellmore Counseling Center, you will play a crucial role in providing therapeutic support and guidance to these individuals, fostering an environment conducive to healing, learning, and growth.

Qualifications
  • Possession of a Master’s Degree in Social Work or Mental Health Counseling from an accredited institution.
  • Successful completion of a full-time clinical internship in a recognized mental health setting.
  • Eligibility for licensure as a mental health counselor in the State of Massachusetts.
  • A valid driver's license with a clean driving record, reflecting your professionalism and commitment to client service.
  • Excellent interpersonal and communication skills, with a proven ability to build trust and rapport with clients quickly.
  • Demonstrated capacity for empathetic listening, combined with effective guiding strategies that respect client autonomy and encourage self-discovery.
  • Strong organizational skills with meticulous attention to detail, ensuring accuracy in documentation and adherence to deadlines.
Preferred Experience
  • Experience working in community mental health settings, especially with diverse populations.
  • Familiarity with telehealth platforms and remote counseling methodologies.
  • Prior involvement in team-based approaches to treatment planning and coordination.
Compensation and Benefits

The salary for the Licensed Mental Health Counselor position ranges from USD 70,000 to 100,000 annually, commensurate with experience and qualifications. Additionally, we offer a sign-on bonus as an incentive for new hires. Employees can also look forward to the following benefits:

  • Monthly productivity bonuses that recognize and reward your contributions.
  • Opportunities for continued professional development, enabling you to enhance your skills and advance in your career.
  • Access to ongoing supervision and mentorship to ensure your professional growth.
  • A supportive team environment that encourages collaboration and camaraderie among staff.
  • Flexible work schedules that accommodate personal and professional commitments.
  • Paid time off (PTO) and sick leave to help you recharge and maintain a healthy work-life balance.
Career Growth Opportunities

At Wellmore Counseling Center, we prioritize the professional development of our staff. As a Licensed Mental Health Counselor, you will have access to numerous pathways for growth within our organization, including specialized training workshops, leadership development programs, and opportunities to take on advanced clinical roles or supervisory positions over time.

Why Join Our Team

Becoming a part of Wellmore Counseling Center means more than just starting a new job. You'll be joining a dedicated and passionate team that values your input and recognizes the impact our services have on the community. With a strong commitment to quality care, innovative treatment approaches, and a collaborative work culture, we invite you to bring your expertise and compassion to enhance the mental health of those we serve.

Application Information

If you are ready to make a difference in the mental health field and join a team that shares your values, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience. We look forward to welcoming a new Licensed Mental Health Counselor to our dedicated team who is committed to providing exceptional care to our clients.